Quality Manager

About:

• Location: Fitchburg, MA
• Full-time position

The Role:

We are seeking a Quality Manager for a manufacturing company in Fitchburg, MA. This role will lead quality operations for a company specializing in custom-engineered electromechanical products.

Key Responsibilities:

• Oversee and maintain the Quality Management System (QMS), ensuring compliance with ISO 9001, AS9100, customer requirements, and applicable regulations.
• Lead, mentor, and manage the Quality and Inspection Team to meet quality objectives and operational goals.
• Develop and implement Process Control Plans, PFMEAs, and quality improvement initiatives.
• Manage internal and supplier corrective actions (CARs/SCARs), nonconformances, root cause investigations, and failure analysis.
• Oversee incoming inspections, first article inspections, and preparation of PPAP documentation.
• Manage equipment calibration programs and maintain accurate inspection and quality records.
• Review engineering drawings, specifications, and documentation for new products and orders.
• Collaborate with engineering, manufacturing, customers, and suppliers to resolve quality issues and improve processes.
• Analyze quality data, identify trends, and implement corrective and preventive measures.
• Drive continuous improvement using Lean Manufacturing, Six Sigma, and other quality methodologies.
• Coordinate quality-related engineering projects and ensure customer requirements and deadlines are met.

Benefits:

• Medical, dental, and vision insurance
• Company-paid life and AD&D insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with company contribution
• Paid vacation, sick time, and holidays
• Flexible spending accounts (FSA)
• Employee Assistance Program (EAP)
• Voluntary supplemental insurance options

Qualifications:

• Associate’s or bachelor’s degree in Engineering or related field.
• 3–5+ years of manufacturing quality experience with direct people management experience required.
• Experience leading internal and external ISO audits and ensuring ISO 9001 and/or AS9100 compliance.
• Knowledge of PFMEA, PPAP, corrective actions, and continuous improvement.
• Ability to interpret engineering drawings and technical specifications.
• Flexibility to work occasional off-shift hours as needed.