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Added 4 mins ago
GH
Registered Nurse – RN
Genesis Healthcare
Brooklyn Park, MD
- $40 to $43 USD / hour
Under the direction of the Nurse Supervisor, Unit Manager, or Nurse Executive, the Registered Nurse (RN) delivers efficient, high-quality, and effective nursing care to achieve positive…
Added 4 mins ago
Talent Management Specialist (Level 3 or 4)
Northrop Grumman
Linthicum Heights, MD
Support development and delivery of clear, concise, and data-driven presentations and executive-ready materials (e.g., OLR summaries, succession insights, performance/talent dashboards).
Added 4 mins ago
Vice President of Cybersecurity & Chief Information Security Officer (CISO)
AeroVironment
Germantown, MD
The “Vice President of Cybersecurity & Chief Information Security Officer (CISO)” is a senior executive responsible for establishing, implementing, and maintaining AV’s enterprise vision,…
Added 4 mins ago
Product Manager
Meta
Annapolis, MD
Drive product development with teams of world-class engineers and designers, while maintaining team health
Added 4 mins ago
Account Manager
CVS Health
Annapolis, MD
Experience collaborating with executive leadership and presenting operational updates to senior stakeholders.
Added 4 mins ago
Single Sailor Program Manager
Commander, Navy Installations
Annapolis, MD
Added 4 mins ago
Commercial Enablement Manager
Norstella
Annapolis, MD
The Commercial Enablement Manager is a commercially grounded performance partner responsible for translating Business Unit and portfolio priorities into field-ready execution while…
Added 4 mins ago
Director, Technical Program Management (Remote-Eligible)
Capital One
Annapolis, MD
…problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program…
Added 4 mins ago
Pricing and Sales Strategy_ Senior Manager, Strategy, Growth, and Transformation
Deloitte
Baltimore, MD
As a Senior Manager, you will lead large engagements that begin with a complex pricing, revenue, and margin-focused problems and serve as a leader in Deloitte Consulting's Customer Strategy…
Added 4 mins ago
Pricing and Sales Strategy_Manager, Strategy, Growth, and Transformation
Deloitte
Baltimore, MD
Pricing and Sales Strategy Manager, Strategy, Growth, and Transformation
Added 4 mins ago
Life Sciences Experience Design Strategy Senior Manager
Deloitte
Baltimore, MD
The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients.…
Added 4 mins ago
Senior Manager Data Lead
Deloitte
Baltimore, MD
Manage day-to-day stakeholder relationships and align technical delivery to business and program objectives
Added 4 mins ago
Life Sciences Research Manager - Deloitte Center for Health Solutions
Deloitte
Baltimore, MD
…strategy into scalable, high-impact insights that influence executive decision-making, inform client strategy, and accelerate Deloitte's growth in the business. The role combines thought…
Added 4 mins ago
Health Care Research Manager - Deloitte Center for Health Solutions
Deloitte
Baltimore, MD
…strategy into scalable, high-impact insights that influence executive decision-making, inform client strategy, and accelerate Deloitte's growth in the business. The role combines thought…
Added 6 mins ago
Sr. Manager, EAP, EAP
Amazon.com Services LLC
Nashville, TN · Bellevue, WA · Arlington, VA
The Senior Manager, Global Air & Energy Programs establishes and maintains cross-organizational alignment on a unified compliance vision across all regions, business units, and dependency…
Added 22 mins ago
Pricing and Sales Strategy_ Senior Manager, Strategy, Growth, and Transformation
Deloitte
New Orleans, LA
As a Senior Manager, you will lead large engagements that begin with a complex pricing, revenue, and margin-focused problems and serve as a leader in Deloitte Consulting's Customer Strategy…
Added 22 mins ago
Pricing and Sales Strategy_Manager, Strategy, Growth, and Transformation
Deloitte
New Orleans, LA
Pricing and Sales Strategy Manager, Strategy, Growth, and Transformation
Added 22 mins ago
Life Sciences Experience Design Strategy Senior Manager
Deloitte
New Orleans, LA
The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients.…
Added 22 mins ago
Senior Manager Data Lead
Deloitte
New Orleans, LA
Manage day-to-day stakeholder relationships and align technical delivery to business and program objectives
Added 22 mins ago
Life Sciences Research Manager - Deloitte Center for Health Solutions
Deloitte
New Orleans, LA
…strategy into scalable, high-impact insights that influence executive decision-making, inform client strategy, and accelerate Deloitte's growth in the business. The role combines thought…
Added 22 mins ago
Health Care Research Manager - Deloitte Center for Health Solutions
Deloitte
New Orleans, LA
…strategy into scalable, high-impact insights that influence executive decision-making, inform client strategy, and accelerate Deloitte's growth in the business. The role combines thought…
Added 22 mins ago
Product Manager
Meta
Baton Rouge, LA
Drive product development with teams of world-class engineers and designers, while maintaining team health
Added 22 mins ago
Account Manager
CVS Health
Baton Rouge, LA
Experience collaborating with executive leadership and presenting operational updates to senior stakeholders.
Added 22 mins ago
Director, Technical Program Management (Remote-Eligible)
Capital One
Baton Rouge, LA
…problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program…
Added 22 mins ago
Commercial Enablement Manager
Norstella
Baton Rouge, LA
The Commercial Enablement Manager is a commercially grounded performance partner responsible for translating Business Unit and portfolio priorities into field-ready execution while…

Skai

Client Success Enablement Manager

New York, NY, United States

$95,000 to $105,000 USD / year

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Job details

Pay: $95,000 to $105,000 USD / year
Posting language: English
Posted: Oct 27, 2026

Original job description

Description Ready to take your career to the next level?

Skai is looking for the best and the brightest to join our family. We're proud of our industry-leading digital marketing software but we're even prouder of the people behind it. That's where you come in!

At Skai, we're evolving how our Client Success organization engages with customers; building a more proactive, consultative, and value-driven approach to customer relationships.

We're looking for a Client Success Enablement Manager to help bring this transformation to life.

In this role, you'll help design and deliver engaging learning experiences that equip our Client Success teams with the skills, knowledge, and confidence to succeed. You'll work closely with CS leadership and cross-functional partners to turn business priorities into practical training, resources, and development programs that make a real difference in how our teams engage with customers. Reporting to the Director of Revenue & Client Enablement, this is an ideal opportunity for someone who has experience in Client Success and is ready to take greater ownership of programs, content, onboarding, and stakeholder relationships. You do not need to have done everything before. We are looking for someone with a bias to action who is data driven, curious, results-oriented, and has exceptional interpersonal and relationship-building skills.

What You’ll Do

Support the development and execution of global CS enablement programs focused on consultative discovery, value realization, strategic account management, executive engagement, retention, and growth.
Turn complex information into clear, practical, and engaging learning experiences, including live in-person and virtual training sessions, interactive workshops, role plays, and certifications.
Create and maintain customer-facing frameworks, talk tracks, meeting guides, account planning resources, coaching tools, and AI workflows that help reps engage customers more strategically.
Design, manage, and deliver CS onboarding programs, including role-based learning paths, practical application, and certification.
Partner with CS leadership to identify performance gaps, gather field insights, and translate business priorities into targeted enablement initiatives.
Help reinforce new behaviors after training through manager coaching resources, peer learning, call reviews, practice activities, and ongoing inspection.
Partner with Product Marketing to support the rollout of product launches, new capabilities, and go-to-market initiatives through training facilitation, communications, and seller resources.
Bring recommendations, identify opportunities to improve the learner experience and CS effectiveness, and communicate progress, risks, and decisions clearly.
Track program participation, content engagement, learner feedback, skill development, and other indicators of effectiveness. Use data and qualitative feedback to recommend improvements.
Bring recommendations, identify opportunities to improve the learner and seller experience, and communicate progress, risks, and decisions clearly.

Requirements

What We’re Looking For

Approximately 2–4 years of relevant professional experience, including experience in Customer Success, Customer Success Enablement, Learning & Development, Account Management, or a related field.
Experience in a B2B sales or customer-facing organization, preferably within SaaS, advertising technology, marketing technology, digital media, or another complex business.
AI curiosity and proficiency. Including being comfortable using AI to automate workflows, or building new AI workflows to improve sales processes.
Strong communication and facilitation skills, with the ability to make complex ideas easy to understand and deliver sessions that are interactive, relevant, and memorable.
Strong project management and organizational skills, with the ability to manage multiple workstreams and follow through on details.
A proactive mindset and willingness to take ownership.
Experience partnering across multiple stakeholders and cross-functional teams.
Ability to build trusted relationships and work effectively across functions, roles, and levels of seniority.
Intellectual curiosity and the ability to quickly learn new products, industries, systems, and commercial concepts.

Preferred, but not required

Prior experience in a customer-facing role, including Customer Success, Account Management, or Sales.
Exposure to consultative selling, value-based customer engagement, account planning, or customer success methodologies.
Experience with Salesforce, Clari, Highspot, learning management systems, or similar tools.
Familiarity with digital advertising, paid search, paid social, retail media, commerce media, or programmatic advertising.
Experience creating or maintaining training materials, onboarding resources, playbooks, or internal communications.
A clear and engaging communication style, with the ability to make difficult concepts approachable and bring energy to both virtual and in-person training.

The annual salary range for this position is $95,000-105,000. The actual salary will vary depending on the applicants experience, skills and abilities as well as internal equity and market data. This position is also eligible for additional quarterly bonus compensation through one of Skai’s highly attractive incentive plans, full details will be provided during the recruitment process.

We are hybrid for the long term - with a great home/ office work mix, passionate and diverse team members, and a vibrant company culture.

Equal Opportunity Employer Skai, Inc. is an Equal Opportunity Employer. At Skai, we believe ensuring a diverse, equitable, and inclusive workplace is not just an ideal to strive for; it is right, necessary, and our responsibility as humans. Our full DE&I commitment and global framework can be viewed on our company website and are aligned to our core values. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions, or any other protected status. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records.

Applicants with Disabilities Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

Skai is an E-Verify employer

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