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Added 11 mins ago
Senior Real Estate Asset Manager-Agricultural
Wells Fargo
SIOUX FALLS, SD
This role is responsible for managing a complex portfolio of specialty real estate assets held in fiduciary accounts, with a primary focus on agricultural properties, farmland, rural…
Added 11 mins ago
Account Manager
CVS Health
Pierre, SD
…performance, facilitate cross-functional collaboration, and execute strategic initiatives that improve client, member, and partner experience. Responsibilities include monitoring…
Added 11 mins ago
Commercial Enablement Manager
Norstella
Pierre, SD
The Commercial Enablement Manager is a commercially grounded performance partner responsible for translating Business Unit and portfolio priorities into field-ready execution while…
Added 33 mins ago
Manager, Centralized Audits and Appeals
University of Iowa
IA
The Manager, Audits and Appeals provides strategic and operational leadership for the health system's centralized audits and appeals program. This position directs a multidisciplinary team…
Added 42 mins ago
Manager - Case Management RN
Baystate Medical Center
Springfield, MA
7) Assists Director to lead change and execute strategic plan to implement contemporary case management model. Drives and supports development of case management program and integration and…
Added 49 mins ago
Sourcing Manager (Contract Negotiator)
Edward Jones
Tempe, AZ
The Sourcing Manager is responsible for negotiating supplier contracts on behalf of business units, with a primary focus on medium-to-high value and moderately complex sourcing initiatives.…
Added 49 mins ago
Digital Resiliency Manager
Edward Jones
Tempe, AZ
Edward Jones has an exciting opportunity for an associate capable of delivering the digital operational resiliency program and solutions that will advance the strategies of a growing…
Added 49 mins ago
Program Analyst
Veterans Affairs, Veterans Health Administration
Tucson, AZ
Added 50 mins ago
Sr. Project Manager, EPMO
Lumicera
Phoenix, AZ
Added 1 hour ago
Risk Manager, NA Air & Energy, EAP
Amazon.com Services LLC
Nashville, TN · Bellevue, WA · Arlington, VA
…environmental excellence across our operations. As the NA Air/Energy Program Manager, you own the lifecycle of Amazon's most complex air and energy compliance programs across North America…
Added 1 hour ago
Risk Manager, NA Launch, EAP
Amazon.com Services LLC
Nashville, TN · Bellevue, WA · Arlington, VA
…environmental excellence across our operations. As the NA Launch Program Manager, you own the lifecycle of Amazon's most complex environmental launch and emergency response programs across…
Added 1 hour ago
Program Manager, Data Science Core & GenAI Studio
College Board
Remote, United States
As Program Manager, Data Science, you will create the structure and operating discipline that enables a growing data science portfolio to deliver meaningful results. You will connect…
Added 1 hour ago
Corporate Real Estate Sr. CAPEX Project Manager
Hitachi Energy
Crystal Springs, MS
Corporate Real Estate Sr. CAPEX Project ManagerThe Opportunity In this role, you will head complex capital design and construction projects that enable Hitachi Energy's facilities to…
Added 2 hours ago
Strategic Marketing Manager - Endosafe (REMOTE)
Charles River Laboratories
Wilmington, MA
The Strategic Marketing Manager supports marketing across the Microbial Solutions portfolio, with a dedicated focus on the Endosafe® endotoxin testing business. This role bridges strategic…
Added 2 hours ago
ConvergeProsperity - Product Forward Deployed Engineer, BankingSuite (Manager) - Products & Platforms
Deloitte
Boston, MA
…partnership. In this role, you will embed directly with our most strategic clients - particularly in the financial services sector - to understand their toughest technical challenges and…
Added 2 hours ago
Health Actuary Consulting Manager
Deloitte
Boston, MA
Join Deloitte's Human Capital practice and help organizations navigate complex challenges across the healthcare ecosystem. As an Actuarial Manager, you will apply actuarial, strategic, and…
Added 2 hours ago
ConvergeHEALTH Life Sciences - Product Management & Strategy Manager - Products & Platforms
Deloitte
Boston, MA
As a Product Manager for Market Access AI, you will shape the strategic direction of a next-generation market access platform that is transforming how pharmaceutical and biotech commercial…
Added 2 hours ago
Specialist Manager, Government Client Contracts Management (DIB EDGE)
Deloitte
Boston, MA
The Specialist Manager, Government Client Contracts Management supports strategic federal contract administration activities across complex, high-value engagements that directly affect…
Added 2 hours ago
Manager, TD Premier - Performance Insights and Strategic Planning
TD Bank
Boston, MA
…experience for our Mass Affluent customers. It is a Retail Program that delivers relationship banking, proactive advice and legendary service for our clients. It fosters deep collaboration…
Added 2 hours ago
Lead Product Manager, BankingSuite - Products & Platforms
Deloitte
Boston, MA
…and orchestrate multiple FinTech vendors within a modern and complex ecosystem. Prioritize strategic requests, contract and partner with external firms, execute changes in a high-quality…
Added 2 hours ago
Product Marketing Leader
GE Vernova
Boston, MA
…Director of Market Intelligence and the GSI Communications Manager and Grid MarComms Manager. The role will report directly into the GSI Chief Technology Officer with a dotted line to the…
Added 2 hours ago
QRM - Risk Management and External Communications, Senior Manager - C_MAT
Deloitte
Boston, MA
Consulting Services' Quality and Risk Management group is seeking a Senior Manager to support various Deloitte business practices as part of QRM Strategic Programs. This professional will…
Added 3 hours ago
Specialist Lead, Government Client Contracts Management (DSJ)
Deloitte
Omaha, NE
…independence and judgment in reviewing and analyzing moderately complex contracts actions. Maintains a keen awareness of requirements and status associated with assigned contracts.…
Added 3 hours ago
Specialist Manager, Government Client Contracts Management (DHS)
Deloitte
Omaha, NE
The Specialist Manager, Government Client Contracts Management supports strategic federal contract administration activities across complex, high-value engagements that directly affect…
Added 3 hours ago
Specialist Manager, Government Client Contracts Management (Civil)
Deloitte
Omaha, NE
The Specialist Manager, Government Client Contracts Management supports strategic federal contract administration activities across complex, high-value engagements that directly affect…

Skai

Client Success Enablement Manager

New York, NY, United States

$95,000 to $105,000 USD / year

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Job details

Pay: $95,000 to $105,000 USD / year
Posting language: English
Posted: Oct 27, 2026

Original job description

Description Ready to take your career to the next level?

Skai is looking for the best and the brightest to join our family. We're proud of our industry-leading digital marketing software but we're even prouder of the people behind it. That's where you come in!

At Skai, we're evolving how our Client Success organization engages with customers; building a more proactive, consultative, and value-driven approach to customer relationships.

We're looking for a Client Success Enablement Manager to help bring this transformation to life.

In this role, you'll help design and deliver engaging learning experiences that equip our Client Success teams with the skills, knowledge, and confidence to succeed. You'll work closely with CS leadership and cross-functional partners to turn business priorities into practical training, resources, and development programs that make a real difference in how our teams engage with customers. Reporting to the Director of Revenue & Client Enablement, this is an ideal opportunity for someone who has experience in Client Success and is ready to take greater ownership of programs, content, onboarding, and stakeholder relationships. You do not need to have done everything before. We are looking for someone with a bias to action who is data driven, curious, results-oriented, and has exceptional interpersonal and relationship-building skills.

What You’ll Do

Support the development and execution of global CS enablement programs focused on consultative discovery, value realization, strategic account management, executive engagement, retention, and growth.
Turn complex information into clear, practical, and engaging learning experiences, including live in-person and virtual training sessions, interactive workshops, role plays, and certifications.
Create and maintain customer-facing frameworks, talk tracks, meeting guides, account planning resources, coaching tools, and AI workflows that help reps engage customers more strategically.
Design, manage, and deliver CS onboarding programs, including role-based learning paths, practical application, and certification.
Partner with CS leadership to identify performance gaps, gather field insights, and translate business priorities into targeted enablement initiatives.
Help reinforce new behaviors after training through manager coaching resources, peer learning, call reviews, practice activities, and ongoing inspection.
Partner with Product Marketing to support the rollout of product launches, new capabilities, and go-to-market initiatives through training facilitation, communications, and seller resources.
Bring recommendations, identify opportunities to improve the learner experience and CS effectiveness, and communicate progress, risks, and decisions clearly.
Track program participation, content engagement, learner feedback, skill development, and other indicators of effectiveness. Use data and qualitative feedback to recommend improvements.
Bring recommendations, identify opportunities to improve the learner and seller experience, and communicate progress, risks, and decisions clearly.

Requirements

What We’re Looking For

Approximately 2–4 years of relevant professional experience, including experience in Customer Success, Customer Success Enablement, Learning & Development, Account Management, or a related field.
Experience in a B2B sales or customer-facing organization, preferably within SaaS, advertising technology, marketing technology, digital media, or another complex business.
AI curiosity and proficiency. Including being comfortable using AI to automate workflows, or building new AI workflows to improve sales processes.
Strong communication and facilitation skills, with the ability to make complex ideas easy to understand and deliver sessions that are interactive, relevant, and memorable.
Strong project management and organizational skills, with the ability to manage multiple workstreams and follow through on details.
A proactive mindset and willingness to take ownership.
Experience partnering across multiple stakeholders and cross-functional teams.
Ability to build trusted relationships and work effectively across functions, roles, and levels of seniority.
Intellectual curiosity and the ability to quickly learn new products, industries, systems, and commercial concepts.

Preferred, but not required

Prior experience in a customer-facing role, including Customer Success, Account Management, or Sales.
Exposure to consultative selling, value-based customer engagement, account planning, or customer success methodologies.
Experience with Salesforce, Clari, Highspot, learning management systems, or similar tools.
Familiarity with digital advertising, paid search, paid social, retail media, commerce media, or programmatic advertising.
Experience creating or maintaining training materials, onboarding resources, playbooks, or internal communications.
A clear and engaging communication style, with the ability to make difficult concepts approachable and bring energy to both virtual and in-person training.

The annual salary range for this position is $95,000-105,000. The actual salary will vary depending on the applicants experience, skills and abilities as well as internal equity and market data. This position is also eligible for additional quarterly bonus compensation through one of Skai’s highly attractive incentive plans, full details will be provided during the recruitment process.

We are hybrid for the long term - with a great home/ office work mix, passionate and diverse team members, and a vibrant company culture.

Equal Opportunity Employer Skai, Inc. is an Equal Opportunity Employer. At Skai, we believe ensuring a diverse, equitable, and inclusive workplace is not just an ideal to strive for; it is right, necessary, and our responsibility as humans. Our full DE&I commitment and global framework can be viewed on our company website and are aligned to our core values. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions, or any other protected status. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records.

Applicants with Disabilities Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

Skai is an E-Verify employer

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