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Added 7 mins ago
Associate Project Engineer
USABB ABB Inc.
Houston, TX
Support ongoing DCS system strategies for loading standards across Symphony and 800xA product lines, while assisting engineers and project teams with project design reviews, including…
Added 19 mins ago
LM
Emergency Services Coordinator
Louisville Metro Government
Louisville, KY
- $59,217.6 USD / year
…be assigned to any position within the Incident Management System, specifically, Operations, Planning, and/or Logistics Section…
Added 25 mins ago
Engineer IV - Electrical
DVJ Consulting Engineers
Los Angeles, CA
…a shared technical resource and does not serve as a Project Manager. It coordinates with District personnel, Campus Administration, College Project Teams (CPTs), Program Management Office…
Added 58 mins ago
HC
Elections Program Manager - Ballot Programming (Internal Elections department applicants only)
Hennepin County
Minneapolis, MN
- $70,158.95 to $111,224.12 USD / year
Hennepin County’s Elections department is seeking an Election Program Manager specializing in ballot programming. This candidate will perform essential administrative tasks to administer…
Added 1 hour ago
Sr Project Manager - AI Data Centers
Jacobs
North Miami Beach, FL · Orlando, FL
Jacobs is the #1-ranked design firm on ENR’s Top 500 Design Firms list - for the seventh consecutive year - and the #1 Program Management firm globally (ENR, 2025). We are not riding the…
Added 1 hour ago
C
Senior Project Manager-Supply Chain
Capgemini
New York, NY, NY
- $106,906 to $281,842 USD / year
…includes facility upgrades, network enablement, enterprise system integration, warehouse management functionality, and multi-site implementation activities. Candidates should be comfortable…
Added 1 hour ago
Senior Manager, Software Development, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Sunnyvale, CA
The Leo Software Defined Networking (SDN) team is responsible for the design, implementation and operation of Leo's network control plane. The team's scope spans beam planning, routing and…
Added 1 hour ago
Principal Technical Program Manager, Payload SW
Amazon Kuiper Manufacturing Enterprises LLC
Sunnyvale, CA · Redmond, WA
The Leo team is looking for a Principal Technical Program Manager with stronge experience in wir3eless communications/networking and embedded software, project management, and program…
Added 1 hour ago
Senior Creative Operations and Production Manager
Jobgether
Remote, United States
…is looking for a Senior Creative Operations and Production Manager based in the United…
Added 2 hours ago
Web Developers (Front-End)
University of Utah
Salt Lake City, UT
…Libris, Springshare, Primo, and the library’s Digital Asset Manager (Solphal). Responsibilities include implementing responsive, mobile-first design; conducting usability and accessibility…
Added 3 hours ago
J
Marketing Operations Manager (fixed term)
Jobgether
Remote, United States
- $30 to $34 USD / hour
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Marketing Operations Manager based in United States.
Added 3 hours ago
Warehouse - Associate
SSA Group
San Antonio, TX
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together…
Added 3 hours ago
Service Quality Manager - Columbia, MD
Rohde & Schwarz
Columbia, MD
Build and operate the Quality Assurance Program (QAP): define the program elements, implement Quality Control checks/inspections, perform certificate reviews and system (ZSSETUP) audits,…
Added 4 hours ago
Learning Program Manager
Generac Power Systems Inc
Waukesha, WI
The Learning Program Manager is responsible for designing, developing, implementing, delivering, evaluating, and managing innovative learning and development programs for all company levels…
Added 4 hours ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Marlboro, MA · Waltham, MA
…Technology Engineer on the Technology Engineering team, you’ll help design, configure, test, and improve the technology employees use every…
Added 4 hours ago
Engineer Manager
ASTEMO AMERICAS, INC.
Farmington Hills, MI
Create new concepts and perform experiments and analysis to realize improved system. Collaborate with cross-functional teams to design and develop software-defined mobility solutions…
Added 4 hours ago
Health Industry - Patient Access & Experience Manager
Accenture LLP Company
NY
…environment and use their expertise and critical thinking skills to design and deliver realistic, achievable business strategies and solutions that address key client…
Added 5 hours ago
Senior Program Manager, Brand & Marketing
Daylight Security
Remote, United States
This is Daylight's first program management hire. You'll build the foundation for how Global Brand and Marketing plan, prioritize, and deliver work together, and then run that system day to…
Added 5 hours ago
Sr. Product Analyst - IT Generation App Ops
Constellation
Pottstown, PA · Delta, PA · Middletown, PA
Member of a product delivery team who supports the entire lifecycle of a product(s) and/or system(s) This includes supporting the core platform day to day operating needs, understanding new…
Added 5 hours ago
QT
Program Manager
Quantum Technology Group
NC
- $121,000 to $125,000 USD / year
Quantum Technology Group, LLC (QTG) is seeking a highly motivated and skilled Program Manager to support the U.S. Department of Veterans Affairs (VA) Enterprise Load Balancing Solution.
Added 6 hours ago
Sustainment Project Manager
Lockheed Martin
Moorestown, NJ
The Logistics Project Manager (LPM), will lead a cross-functional team consisting of supply chain, repair depot, training, technical documentation, DMSMS and logistics analyses and modeling…
Added 7 hours ago
Manager, Supplier Development Engineering
SpaceX
Cape Canaveral, FL
The work sits at the intersection of design, manufacturing, and supply chain. Success depends on early technical influence: locking requirements that suppliers can build to, stabilizing…
Added 7 hours ago
Senior Manager, HR Technology and People Operations
Versant Health
NY
We are seeking a Senior Manager, HR Technology & People Operations to provide strategic and operational leadership across our HR technology ecosystem and key People Operations functions.
Added 7 hours ago
CI
Preclinical Principal Scientist, Research & Development
Cresilon, Inc.
Remote, United States
- $130,000 to $210,000 USD / year
…scientific contributor, subject matter expert (SME), and Project Manager in the execution of Cresilon’s Preclinical Research Operations, including but not limited to in-vivo study design…
Added 7 hours ago
CI
Manager/Principal Scientist Research & Development - Polymer Formulation
Cresilon, Inc.
Brooklyn, NY
- $130,000 to $180,000 USD / year
This is a senior technical role overseeing a small team within a dynamic, growing organization. . The R&D Manager/Principal Scientist is both a strategic leader and a hands-on contributor.…

Closed listing

SitusAMC

AI Operations Administrator - Gravitee - Remote US

Richmond, VA, United States

$140,000.00 - $185,000.00

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $140,000.00 - $185,000.00
Experience: Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent.
Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote

Full time

JR03323

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

The AI Operations Administrator is a member of the IT Engineering & Operations function, responsible for the administration, configuration, and day-to-day operation of SitusAMC’s enterprise AI tools and the API management layer that connects and governs them. The role centers on Gravitee, the API management and gateway platform through which AI services, integrations, and agent traffic are published, secured, and monitored, and on the enterprise AI tools in use across the business: ChatGPT, Claude, Cursor, and Microsoft Copilot. Hands-on Gravitee experience is essential to this role. The Administrator keeps these platforms secure, available, and well-documented, provides operational support to users, and supplies the logs, usage data, and configuration records needed to support audit and governance reporting.

As a regulated service provider to major financial institutions, SitusAMC is subject to client, regulatory, and contractual obligations governing AI use. This role implements and operates platform configuration to the requirements defined by Information Security and AI GRC. Governance, policy, risk acceptance, control requirements, and independent control assurance remain with those teams, and design and build of enterprise security infrastructure remains with Information Security Architecture and Engineering. The Administrator does not set or self-attest the control baseline. The position works under the direction of senior engineering and architecture staff and provides a foundation for growth into the AI Operations Engineer role.

Essential Job Functions:

Administer and operate the Gravitee API management platform as the primary responsibility of the role, including environments, organizations, gateways, management console, developer portal, users, groups, and role-based access.
Configure and maintain APIs, plans, applications, and subscriptions in Gravitee for AI services, LLM provider endpoints, and AI-related integrations, applying the authentication, authorization, rate-limiting, quota, and traffic-control policies defined by AI GRC and Information Security.
Manage the API lifecycle in Gravitee, including publishing, versioning, promotion across environments, and deprecation, following change control and maintaining configuration in version control (e.g., through Gravitee management APIs, the Kubernetes operator, or exported definitions).
Operate and maintain Gravitee gateways and supporting components, including monitoring, patching and version upgrades, certificate and secret rotation, capacity, and high availability, in partnership with Infrastructure and Information Security Engineering.
Onboard approved AI use cases, connectors, MCP servers, and agent endpoints onto Gravitee using standard policy templates, and verify that traffic is authenticated, logged, and routed only through approved paths.
Monitor Gravitee analytics, logs, and alerts; troubleshoot API and gateway issues; and produce usage, error, latency, and cost reporting for AI-related APIs, including forwarding logs to SIEM and GRC evidence sources.
Integrate Gravitee with enterprise identity providers and secrets management, including SSO for console and portal access and OAuth2, JWT, API key, and mTLS configurations for API consumers.
Administer the enterprise AI tools in scope (ChatGPT, Claude, Cursor, and Microsoft Copilot), including tenant and workspace settings, roles and permissions, data and retention settings, connector and integration scoping, and usage and spend controls.
Manage the access lifecycle for AI tools, including SSO and SCIM provisioning, license assignment and reclamation, and onboarding and offboarding, in partnership with Identity and Access Management.
Apply the configuration baselines defined by AI GRC to each AI tool and to Gravitee, document the configuration state, and remediate configuration drift identified through GRC validation within agreed timelines.
Support the technical controls for Shadow AI discovery and prevention in partnership with Information Security Engineering, and help business users move to approved, supported AI tools.
Provide Tier 2 operational support for AI tools and Gravitee through the ITSM platform, including incident, request, and change handling, and escalate to vendors and senior engineers as needed.
Track vendor releases, feature changes, model version changes, and deprecations for the platforms in scope, assess operational impact, and coordinate communication and testing.
Produce and maintain the logs, usage data, and configuration records needed for continuous control monitoring, and support AI-related client audits, due diligence questionnaires, and internal audits with accurate implementation detail and evidence.
Develop and maintain runbooks, configuration standards, knowledge articles, and user guidance for Gravitee and the approved AI tools, written to a standard that stands up to audit review.
Track and report operational metrics, including platform availability, API traffic and error rates, adoption, license utilization, ticket volumes, and cost, to IT leadership.
Automate routine administrative tasks using scripting and platform APIs (e.g., Python, PowerShell), and recommend improvements to platform operations.
Partner with the AI GRC Engineer, Information Security, Identity and Access Management, Legal, Privacy, and business teams to implement requirements and escalate where requirements are not technically feasible or carry material operational impact.
Other activities as may be assigned by your manager.

Qualifications/ Requirements:

Bachelor’s degree in Computer Science, Information Technology, Information Systems, or equivalent combination of education and experience.
Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent.
Gravitee experience is a must-have for this role: hands-on, production experience administering Gravitee, including API management, gateway configuration, policies, plans, subscriptions, applications, and environment management.
Experience in IT operations, systems administration, platform administration, or API management preferred.
Hands-on experience administering enterprise AI tools such as ChatGPT (Enterprise or Business), Claude (Team or Enterprise), Cursor, and Microsoft Copilot, including admin console configuration, SSO/SCIM integration, role-based access, and license management. Experience with several of these tools is expected; experience with all four is preferred.
Working knowledge of API concepts and security, including REST, HTTP troubleshooting, OAuth2/OIDC, JWT, API keys, mTLS, rate limiting, and gateway patterns.
Experience with SSO, SCIM provisioning, and role-based access using an enterprise identity provider (e.g., Microsoft Entra ID or Okta).
Scripting and automation ability (Python, PowerShell, or equivalent), with working knowledge of Git, YAML, and JSON. Familiarity with containers and Kubernetes, as used in Gravitee deployments, is expected. Experience with infrastructure-as-code (e.g., Terraform) is a plus.
Foundational understanding of LLM concepts, including prompts, tokens, model versions, tool and function calling, and MCP, sufficient to configure, secure, and troubleshoot AI integrations.
Experience with ITSM platforms (ServiceNow preferred) and ITIL-aligned incident, request, and change management practices.
Experience supporting audits, due diligence, or compliance evidence requests in a regulated environment is preferred; financial services or service provider to financial institutions is a plus.
Familiarity with NIST AI RMF, ISO/IEC 42001, NIST CSF, and the OWASP Top 10 for LLM Applications is a plus.
Preferred certifications: Gravitee training or certification where available, Microsoft Azure or AI fundamentals certifications, ITIL 4, ServiceNow Certified System Administrator, Security+, or equivalent.
Ability to translate governance and control requirements into accurate platform configuration, and to explain technical issues clearly to technical and non-technical audiences.
Strong written communication, with the ability to author clear runbooks and change documentation that stands up to audit review.
Commitment to separation of duties: implements and operates controls and supports independent verification of them rather than self-attesting.
Strong attention to detail and a disciplined approach to change control, particularly for production gateway and API policy changes.
Ability to work with engineering, security, identity, legal, and business stakeholders and to manage competing priorities.
Comfort learning quickly in a rapidly evolving area and contributing to documentation and process improvement.

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

The annual full time base salary range for this role is

$140,000.00 - $185,000.00

Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp_%20English_formattedESQA508c.pdf?version=0)

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

SitusAMC is a leading independent provider of technology, strategic outsourcing, talent and advisory solutions to the commercial and residential real estate finance industries. We help clients identify and capture opportunities in their real estate businesses through industry-leading services and innovative technologies that drive operational efficiency, increase business effectiveness, and improve market agility across the entire lifecycle of their global real estate activity.

Working among the best talent in real estate, you’ll be a part of some of the most relevant things happening in the industry and engage in interesting and exciting work. You’ll be embraced by a culture that celebrates innovative thinking and empowers you to get the job done. Come join us in Powering Opportunity for those we proudly serve.

About employer

More about this job

Skills

Kubernetes
Cybersecurity
Troubleshoot
Reporting
Communication skills
Internal auditing
Leadership
Python
Microsoft PowerShell
Computer science
Computer technology
System administration
Troubleshooting
Git
Infrastructure as code
IBM Terraform
IT service management
ServiceNow
ITIL
Change management
Regulatory compliance
Microsoft Azure
Security+
Documentation
Attention to detail
Process improvement

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