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Associate Electrical Designer
USICO Industrial Connections & Solutions LLC
NC
…Also, will actively seek and implement initiatives to improve operations and increase customer…
Added just now
Associate Electrical Designer
USICO Industrial Connections & Solutions LLC
NC
…Also, will actively seek and implement initiatives to improve operations and increase customer…
Added just now
Associate Mechanical Design Engineer
USICO Industrial Connections & Solutions LLC
NC
ABB Distribution Solutions empowers smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures.…
Added just now
Associate Mechanical Design Engineer
USICO Industrial Connections & Solutions LLC
NC
ABB Distribution Solutions empowers smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures.…
Added just now
Associate Mechanical Design Engineer
USICO Industrial Connections & Solutions LLC
NC
ABB Distribution Solutions empowers smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures.…
Added just now
ELSP Production Supervisor - 2nd Shift
USICO Industrial Connections & Solutions LLC
NC
…development environment or equivalent leadership experience OR Associate degree PLUS minimum 7 years related…
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FS
Assistant Manager
Factory Stores H.F.D. No. 55, Inc.
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- $19.5 to $24.35 USD / hour
Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
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Assistant Manager
Factory Stores H.F.D. No. 55, Inc.
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- $19.5 to $24.35 USD / hour
Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
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Assistant Manager
Factory Stores H.F.D. No. 55, Inc.
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Customer Solutions Team Lead
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Myerstown, PA
- $22.92 to $33 USD / hour
This position is responsible for managing daily operations and risk monitoring of the branch teller function and ensuring that all customer transactions are handled accurately and…
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Customer Solutions Team Lead
Ephrata National Bank
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- $22.92 to $33 USD / hour
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…restaurant, coaching your team, and keeping hospitality and operations strong shift after shift. This role is a launchpad: you’ll report to your General Manager, lead the floor and the team…
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Assistant General Manager
Luna Grill
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- $57,000 to $61,000 USD / year
Support daily operations including opening, peak service, and closing procedures
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Assistant General Manager
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Oxnard, CA
- $64,000 to $74,000 USD / year
Support daily operations including opening, peak service, and closing procedures
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Skilled Trades Specialist 2026-02687
State of Wyoming
Rawlins, WY · WY
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Knowledge of federal, state, and local laws and regulations related to construction operations and vehicle and/or aircraft maintenance facilities.
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CT
Sales Associate, Part Time - Avenue of the Americas
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New York, NY
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As a Sales Associate, you’ll be the heartbeat of the store, delivering exceptional customer service that turns every visit into a memorable shopping experience. You’ll greet customers with…
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LA-Shreveport, CA
The Operations Manager is a key member of the donor center leadership team, responsible for overseeing day-to-day operational performance to ensure donor safety, regulatory compliance, and…
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Center Manager for Plasma Donation Center
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…general oversight of regional management. Manages the daily operations of the center, supervising operations and quality control, and ensuring compliance with all applicable policies and…
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Associate Director, Commercial Insights & Analytics (Immunology)
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The Associate Director, Commercial Insights & Analytics (Immunology) will serve as a strategic insights partner to the Immunology business, translating primary market research, secondary…

Siteworx

Service Coordinator

Lebanon, OH, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

SiteWORX is a Total Site Development Company located in Lebanon, Ohio. We specialize in mass excavation, underground utilities and concrete for large residential, commercial and public construction projects. Due to consistent and continued growth, we need to add a Service Coordinator to our team!

The Service Coordinator supports efficient field operations by receiving service requests, scheduling and dispatching technicians, communicating with team members, and maintaining accurate service documentation. This role serves as a central point of contact among technicians, vendors, and internal teams for our heavy equipment, light duty on road and heavy duty on road fleet. This position is key to help ensure work is completed safely, promptly, and efficiently.

What you will be doing:

Receive, document, prioritize, and respond to incoming service requests by phone, email, or service management system.
Schedule and dispatch service technicians based on urgency, location, skill requirements, availability, and commitments.
Communicate details, estimated arrival times, delays, scope changes, and service status updates to team members.
Create, update, and close work orders; verify that labor, parts, equipment, notes, approvals, and supporting documentation are complete and accurate.
Coordinate parts, materials, vendors, and other resources needed to complete service work.
Monitor open work orders and follow up with technicians and field management to keep work progressing toward completion.
Support technicians with information, site access requirements, service history, technical documents, and other job-related information.
Review completed work orders for accuracy and submit required documentation for internal or warranty processing.
Maintain accurate vendor, equipment, site, and service records in company systems.
Assist with preventive maintenance scheduling, inspections, and warranty work.
Help resolve concerns by gathering facts, coordinating next steps, and escalating issues when appropriate.
Follow company safety, quality, confidentiality, and recordkeeping requirements.
Provide administrative support to the Service Manager and assist with other service department priorities as assigned.

Must haves for this position:

Customer service and relationship management
Planning, scheduling, and prioritization
Accountability and follow-through
Teamwork and cross-functional coordination
Problem-solving and sound decision-making
Accuracy, urgency, and attention to detail
Adaptability and composure under changing conditions
Has passion for the construction industry and the work!
Reliable – Great attendance and willingness to do whatever is needed to keep up with schedule.
Valid driver’s license.

Preferred Experience:

High school diploma or equivalent required; associate degree or relevant technical or business coursework preferred.
One to three years of experience in service coordination, dispatch, customer service, field operations, construction, maintenance, or a related environment preferred.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced setting.
Clear, professional verbal and written communication skills.
Proficiency with Microsoft Office and the ability to learn dispatch, work order, customer relationship management, or enterprise resource planning systems.
Ability to read and accurately process service documentation, schedules, purchase orders, and basic billing information.
Sound judgment, attention to detail, and a customer-focused approach to problem-solving.

Work Environment:

This position primarily works in an office or service operations environment and regularly communicates by phone, email, and computer. The employee may occasionally visit shop, warehouse, or jobsite locations and may be exposed to noise, moving equipment, weather conditions, or other operational hazards.

Why choose SiteWORX:

Recognized as one of the Fastest Growing Companies in Cincinnati & Dayton year after year.
Recognized as one of Cincinnati’s Largest Contractors.
Brand new state-of-the-art facility.
We get to wear jeans and not just on Friday!
We believe in working hard and playing hard.
We work alongside the best people in the industry and believe this is why SiteWORX is Cincinnati’s Leading Total Site Development Contractor!

The Compensation:

Competitive salary
Paid Time Off
Paid holidays
90-day review
Annual Performance Review
Performance Bonus
401K with company match
Health, Dental, and Vision Insurance
Short Term and Long-Term Disability Insurance
Life Insurance
Company Events

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More about this job

Skills

Scheduling
Dispatching
Documentation
Heavy equipment operation
Preventive maintenance
Inspection
Confidentiality
Recordkeeping
Administrative support
Customer service
Prioritization
Teamwork
Problem solving
Decision making
Attention to detail
Adaptability
Construction industry
Valid driver's licence
Organizational skills
Communication skills
Microsoft Office

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