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Added 6 mins ago
Paraprofessional - ESS Moderate/Severe - Extensive (Temporary)
Yuma School District One
Yuma, AZ
…student activities; safety practices and procedures; conflict resolution; and stages of child development/ behavior; Associate degree preferred and/or passing score on an ADE-approved…
Added 6 mins ago
LC
Instructional Assistant - Adult Education
Lynchburg City Schools
LYNCHBURG, VA
- $17 USD / hour
Skill in using problem-solving techniques and conflict resolution strategies.
Added 13 mins ago
Guest Service Representative
LBAM - 3H LLC
Huntsville, AL
Strong communication, problem-solving, conflict-resolution, and computer skills.
Added 18 mins ago
Automotive Business Consultant
Reynolds & Reynolds
Omaha, NE
…and provide ongoing \u2018fee for service\u2019 support and problem resolution. By helping these customers become successful in the different areas of the dealership, you will build trust…
Added 34 mins ago
Long-Term Substitute - Instructional Assistant
Lynchburg City Schools
LYNCHBURG, VA
Display problem-solving, cooperative negotiating skills, and conflict resolution strategies.
Added 51 mins ago
Assistant Manager
Domino's
Canton, MS
Demonstrated problem-solving and decision-making skills
Added 59 mins ago
Field Reimbursement Manager - Newark, NJ
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NJ
…programs. They will also work on patient-level reimbursement issue resolution, requiring knowledge and experience with patient health information…
Added 59 mins ago
Regulatory Policy and Intelligence Associate Director
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Remote, United States
Strong interpersonal, problem solving, and conflict resolution skills.
Added 1 hour ago
IT Site Support Specialist
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Troubleshoot connectivity issues and perform first-line network triage; collect evidence and coordinate rapid escalation/resolution.
Added 1 hour ago
Long-Term Substitute Teacher - Science Teacher
Lynchburg City Schools
LYNCHBURG, VA
Display problem-solvinig, cooperative negotiating skills, and conflict resolution strategies.
Added 1 hour ago
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Provider Data Service Specialist - Fully Remote
CVS Health
Work at Home, CA
- $17 to $31.3 USD / hour
- Identifies, researches and conducts root cause analyses (e.g. problem providers identified by PST, trends from routine PDS audits) and collaborates cross-functionally within the…
Added 1 hour ago
CC
ACE Account Service Desk Specialist (Tier 2 - ASD)
Chenega Corporation
Orlando, FL
- Up to $17 USD / hour
Respond to urgent priority requests including ACE Command Center/War Room problem resolution.
Added 1 hour ago
CC
ACE Account Service Desk Specialist (Tier 2 - ASD)
Chenega Corporation
Ashburn, VA
- $17 to $18 USD / hour
Respond to urgent priority requests including ACE Command Center/War Room problem resolution.
Added 1 hour ago
Relationship Banker I - Huffman Branch - Birmingham AL
Regions Bank
Birmingham, AL
…information changes, PIN reset requests, reordering checks, and basic problem…
Added 1 hour ago
Relationship Banker I - 407 N. Kingshighway Branch
Regions Bank
Cape Girardeau, MO
…information changes, PIN reset requests, reordering checks, and basic problem…
Added 1 hour ago
Clinical Education Operations Manager - School of Medicine
Brigham Young University
Provo, UT
…placement, onboarding, scheduling, documentation, communication, and problem…
Added 1 hour ago
Oncology Nurse Navigator- Foxborough (Per Diem)
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Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions
Added 1 hour ago
Associate Banker II - 30 Hours - Sturbridge MA.
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Sturbridge, MA
Demonstrated effective problem-solving skills
Added 1 hour ago
Associate Quality Engineer (second shift 3:30pm to 2:00am)
Abbott
Westford, MA
Associate Quality Engineer (second shift - 3:30pm to 2:00am)
Added 1 hour ago
Therapeutic Mentor
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Fall River, MA
…behaviors, interpersonal communication, functional skill-building, problem solving and conflict…
Added 1 hour ago
Associate Banker II - Westborough
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Demonstrated effective problem-solving skills
Added 1 hour ago
Housing Case Manager
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Pittsfield, MA
…housing communities. This role combines tenant communication, problem-solving, rent collection, and coordination with property management and resident services teams. Pittsfield, MA \|…
Added 2 hours ago
Associate Director of Student Billing
Boston Architectural College
Boston, MA
Excellent problem solving and conflict resolution skills.
Added 2 hours ago
Associate Strategic Client Executive
Zelis
Boston, MA
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their…
Added 2 hours ago
Nursing Administrator - Patient Care Services (Per Diem)
Beth Israel Lahey Health
Boston, MA
Consults with and supports clinical nurses in problem solving and decision making relative to patient care issues and provides appropriate guidance and feedback regarding outcomes.

Sirius XM

NOC Analyst

Lewisville, TX, United States

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Job details

Apply by: Oct 28, 2027
Experience: 0-2 years related experience in a computer/network operations environment.
Posting language: English
Posted: Oct 28, 2026

Original job description

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

SiriusXM Connected Vehicle (SiriusXM CV) is a leading provider of connected services to vehicle manufacturers, delivering one of the most broadly adopted connected vehicle platforms in North America for the last 25 years. Named the 2020 Company of the Year in the Telematics Industry by Frost & Sullivan, we provide safety, security and convenience services to millions of vehicle owners across major automotive brands. Our teams are continuously working to develop leading-edge technology that can not only add convenience to the daily lives of so many drivers across the country but our advancements in safety and security could also help save their lives.

How you’ll make an impact:

The Network Operations Center (NOC) Analyst will be responsible for monitoring large computer networks and servers farms for problems from a central location. They analyze problems, perform troubleshooting and incident response on the systems, communicate with Operations teams and track problems through to resolution. The NOC engineer will lead the effort for notifications (e-mail, text, and phone), cross functional team triage sessions, status to Senior Leadership teams and communications to internal/external stakeholders during production incidents. Responsible for 24x7 monitoring of systems performance and communicates any problems to team and management. Recommends and performs operational enhancements, including but not limited to: process improvement, documentation updates, monitoring enhancements and communications to leadership on production incidents.

What you’ll do:

Assist with maintaining NOC operational, escalation, and notification documentation.
Owns efforts for incident notifications, gathering internal participants for triage sessions and communications via notifications to all internal and external stakeholders
Documents steps taken during the Incident to resolve the issue and communicates them to the incident team
Coordinates with the IT Support Center any necessary problem escalation and makes sure operations staff and management are informed of any major errors.
Timely and accurately create and update Incident Tickets using ticketing system.
Ensures all work is done completely and correctly, including all logs and preventative maintenance.
Monitors overall system, server and application performance. Notes and records anomalies, and recommends enhancement to improve performance.
Identify any trending in current monitoring system and recommend changes or improvements.
Recommends changes and enhancements that improve efficiency of operation.
Thoroughly communicates shift review to oncoming shift.
Maintains all logs, records, and reports relative to shift operations.
Perform scheduled maintenance activities.
Perform Network password reset requests.

What you’ll need:

Associate’s Degree in Computer Science or related technical school education. Equivalent experience will be considered in lieu of degree.
0-2 years related experience in a computer/network operations environment. Adapts well to rapidly changing environment.
Possesses excellent communication skills.
Ability to multitask, displays attention to detail, organizational and time management skills.
Works independently as a member of a team and leads by example.
Works closely with IT personnel regarding operations issues.
Flexibility to work a variety of shifts (12 hours per shift) is required. May require weekend/over-night shifts
Additional shift coverages may be asked to cover TSOC activities.
Proficient in the following areas (Windows, Linux)
Experience in a Network Operations Center environment is required.
Experience with updating and tracking technical issues in a ticketing system is required.
Basic systems and/or network engineering knowledge is required.
Must have legal right to work in the U.S.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

R-2026-09-45

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More about this job

Skills

Documentation
Computer science
Communication skills
Multitask
Attention to detail
Time management
Microsoft Windows
Linux

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