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Office Service Associate
R R DONNELLEY & SONS CO
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Associate, Product Management
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The Associate, Product Management leads and executes strategic product initiatives, delivering high-quality digital products that provide measurable customer and business value. This role…
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Mutual Fund Specialist-Contact Center
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…processing mutual fund transactions, and delivering an exceptional client…
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Senior Engineer
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…solution delivery, and product innovation work that supports client needs. As a Senior Associate you will analyze complex problems, manage assigned workstreams, mentor junior team members,…
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Power Distribution Engineering Technician
WESTWOOD PROFESSIONAL SERVICES INC
Lansdale, PA
…code requirements, state and federal regulatory requirements, client procedures, and design standards. They will execute fielding/staking requests and learn projects under the lead of a…
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Family Services Supervisor
The Salvation Army Intermountain Division
Colorado Springs, CO
- $40,123 USD / year
…services are delivered using trauma-informed, strengths-based, and client-centered practices while meeting funding, compliance, and reporting…
Added 1 min ago
Network Administrator - San Antonio (Immediate Opening)
IDEA Public Schools
San Antonio, TX
…and implements solutions that maintain high availability and data integrity. In addition, they collaborate with district IT teams to plan upgrades, manage network security protocols, and…
Added 1 min ago
KS
Senior Clinical Research Associate
Kelly Services
North Chicago, IL
- $62 USD / hour
…regulations, and SOPs to guarantee subjects’ rights, well-being, and data reliability while maintaining audit readiness. The CRA I develops collaborative relationships with investigational…
Added 2 mins ago
Associate Director (Engineering), Biologics External Manufacturing Technical Operations
Merck
West Point, PA · Manchester, NH
The Associate Director, Engineering within Biologics External Manufacturing Technology is accountable for achieving excellence in Compliance, Supply, Continuous Improvement & Cost Reduction…
Added 4 mins ago
Associate General Counsel - DESE
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The work of the Associate General Counsel in the Legal Office involves administrative law practice including legal research and writing; client counseling; problem solving; negotiation;…
Added 5 mins ago
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Client Care Associate
FOREVER INC.
Remote, United States
- $17 USD / hour
FOREVER is seeking a dynamic, client-focused and tech-savvy professional to join our Client Care Team. In this role, you’ll serve as the voice of FOREVER, delivering concierge-level support…
Added 7 mins ago
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Coordinator, Economic and Small Business Development Hub (80055)
IONA UNIVERSITY
New Rochelle, NY
- $24 to $27.47 USD / hour
Responsible for database management, specifically client intake and data entry.
Added 8 mins ago
Clinic Account Representative
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Review utilization and productivity data to identify trends, opportunities, and areas requiring additional support.
Added 8 mins ago
Clinic Account Specialist
eScreen, Inc.
MO
Review clinic utilization and performance data to identify trends, opportunities, and areas needing attention.
Added 9 mins ago
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Financial Associate
Montana State University - Bozeman
MT
- $25.54 USD / hour
…the MSU Bozeman campus! The Fiscal Shared Services Financial Associate provides accounting support, customer service and fiscal education to departments while working in a collaborative and…
Added 10 mins ago
Clinic Account Representative
eScreen, Inc.
MO
Review utilization and productivity data to identify trends, opportunities, and areas requiring additional support.
Added 10 mins ago
Clinic Account Specialist
eScreen, Inc.
MO
Review clinic utilization and performance data to identify trends, opportunities, and areas needing attention.
Added 10 mins ago
Salesforce Application Support Analyst
BPI Burrell Preferred Inc.
Springfield, MO
…whether issues involve Salesforce configuration, application data, user access, workflows, the EHR, or system…
Added 11 mins ago
Account Manager - Commercial Lines
Alliant Insurance Services
NC · SC
Reviews client accounting history, responds to accounting inquiries, corrects discrepancies, and contacts client on receivable collections;
Added 11 mins ago
Account Manager - Commercial Lines
Alliant Insurance Services
NC · SC
Reviews client accounting history, responds to accounting inquiries, corrects discrepancies, and contacts client on receivable collections;
Added 13 mins ago
Scheduler - Overnight Shift
SINGLE SOURCE SECURITY LLC
Roanoke, VA
…their expectations. The Scheduler is responsible for reviewing data, executing requests, and addressing incidents. Our work environment is fast paced, positive and stresses results oriented…
Added 14 mins ago
Client Integration Specialist
Zelis
Boston, MA · St. Petersburg, FL · Atlanta, GA · Creve Coeur, MO · Morristown, NJ
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their…
Added 17 mins ago
Temporary Sales Associate
Tapestry, Inc.
Mcallen, TX
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 17 mins ago
Temporary Sales Associate
Tapestry, Inc.
Mcallen, TX
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 20 mins ago
Senior Associate, Partnerships and Philanthropy
Social Finance
Washington, DC · Boston, MA
The Senior Associate, Partnerships & Philanthropy plays a critical role on Social Finance's dynamic fundraising team, which mobilizes philanthropic and investment capital to advance our…

SINGLE SOURCE SECURITY LLC

Scheduler - Overnight Shift

Roanoke, VA, United States

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Job details

Posting language: English

Original job description

Company: Protos Security Job Title: Scheduler - Overnight Shift (12:00am-8:00am) Reports To: Floor Supervisor Location: Roanoke, VA Shift: Mon-Thurs, 12:00am-8:00am (32 hrs)

Company Overview Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK. We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.

Position Summary Protos is seeking a Scheduler to join its team. The Scheduler will report directly to the Floor Supervisor and will be responsible for addressing service requests and incident tracking for clients, officers and service partners, ensuring that both internal and external customers receive a level of service that exceeds their expectations. The Scheduler is responsible for reviewing data, executing requests, and addressing incidents. Our work environment is fast paced, positive and stresses results oriented internal growth.

Essential Duties & Responsibilities

Coordinate, schedule, and dispatch law enforcement and security personnel to client sites across the United States, ensuring coverage aligns with contractual requirements and service expectations
Evaluate client requests, service urgency, geographic considerations, and law enforcement and security personnel availability to assign the most appropriate resources
Monitor and adjust schedules in real time to address cancellations, delays, emergencies, or changes in client needs
Clearly communicate assignment details - including location, scope of work, timing, and special instructions - to law enforcement and security personnel and confirm receipt and understanding
Accurately document all assignments, updates, and outcomes in internal systems to ensure records are complete and up to date
Track the status of upcoming, active, and completed assignments to ensure timely execution and follow-up
Work within company software and all resources to maintain detailed reports - reflecting operational activity, staffing coverage, and assignment history
Serve as a primary point of contact for clients, providing prompt, professional, and courteous support via phone, email, and fax
Respond to client and law enforcement inquiries, service requests, and issues with a focus on resolution, accuracy, and satisfaction
Maintain consistent communication with law enforcement and security personnel to support operational efficiency and address questions or concerns
Additional duties as directed by management.

Qualifications & Experience

High School Diploma or GED required, associate or bachelor’s degree in business, criminal justice, or related field preferred.
Minimum of two (2) years of experience in logistics, scheduling, dispatch, or a similarly fast-paced operational environment required.
Demonstrated customer service experience, with the ability to manage high-volume interactions while maintaining professionalism and composure.
Prior experience working with law enforcement, security personnel, or within a security operations environment is strongly preferred.
Proficiency in Microsoft Office Suite (Excel, Outlook, Word, Teams), including the ability to navigate systems efficiently and learn new proprietary platforms quickly.
Strong written and verbal communication skills, with the ability to convey information clearly, professionally, and with appropriate urgency.
Proven ability to think critically and analyze complex situations, make sound decisions, and escalate issues appropriately.
Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities with accuracy.
Demonstrated ability to work in a process-driven environment, following established protocols while adapting to changing priorities.
Exceptional time management skills with the ability to prioritize tasks effectively in a fast-paced, high-pressure environment.

Why You’ll Love Working With Us At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:

Purpose Driven Work – Every role contributes to building smarter, more secure environments
Growth Opportunities – Mentorship, cross functional projects, and career development
Collaborative Culture – Open communication, respect, and team first thinking
People First Values – Inclusive culture and generous employee support

Benefits Include:

Competitive compensation
Health, Vision, Dental, and Life Insurance
Employee Assistance Program
FSA / HSA
401(k) with employer contribution
Excellent Paid Time Off (24 days)
Collaborative work environment (and great coffee!)

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use their hands to handle or operate objects, and communicate effectively (including speaking and hearing). The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.

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