Jobs in the United States

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Added 1 min ago
RCS Senior Associate
Remote, United States
This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling,…
Added 1 min ago
Subaru Express Service Technician
United States
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Added 1 min ago
Service Advisor
United States
Works with customer and technician to identify required maintenance.
Added 1 min ago
Sales Porter
United States
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Added 2 mins ago
Food Services Associate I - Various Shifts - University Hospital
Indianapolis, IN
…collection while ensuring accuracy, timeliness, and excellent customer service. Supports patient satisfaction by delivering meals in accordance with dietary requirements, infection…
Added 2 mins ago
VC
Sales Ops & Eblmt-Assoc Dir
Verizon Corp Rsrcs Group LLC
Rolling Meadows, IL
- $125,500 to $219,000 USD / year
Support Organizational Change: Lead the enablement strategy for major business initiatives by ensuring customer-facing teams are prepared to successfully adopt new products, processes,…
Added 2 mins ago
Regional Business Development Manager
Caliber Holdings LLC
Lewisville, TX
Provides assistance to new customers for account set up and training support required to maximize sales, profits, productivity and customer satisfaction
Added 2 mins ago
RN
BHS Baptist Healthcare System
Lexington, KY
Bachelor's or an associate degree in nursing from an accredited college/university.
Added 5 mins ago
Human Resources Generalist
Altor Solutions
Jackson, TN
The Human Resources Generalist role is responsible for the day-to-day administrative assistance and support to multiple sites. The HRG supports a broad range of human resources functions…
Added 6 mins ago
HR Analyst - Human Resources (Medical Center)
HMSPG - HM Specialty Physician Group - Houston Methodist Specialty Physicians
United States
…system needs by providing end-user training and application support in various HR applications and program functions. The HR Analyst position communicates various activities to interested…
Added 6 mins ago
L
Retail Sales – Part Time
Lowes
Mount Vernon, WA
- $17.13 to $17.7 USD / hour
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 6 mins ago
CP
Account Manager SMB Business Sales
Cellco Partnership
Washington, DC · Arlington, VA
- $37,000 to $64,000 USD / year
With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business…
Added 6 mins ago
Account Manager SMB- Business Sales
Cellco Partnership
Port Charlotte, FL
With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business…
Added 6 mins ago
Account Manager SMB- Business Sales
Cellco Partnership
Houston, TX
With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business…
Added 7 mins ago
Administrative Assistant | Case Management
HMH - Houston Methodist Hospital - The Methodist Hospital
United States
…responsible for coordinating and maintaining the daily operations of support for the department and ensuring that accountable deadlines are met in a timely and professional manner.…
Added 8 mins ago
Sales Advisor - Perkins Rowe
Warby Parker
Baton Rouge, LA
…(At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the…
Added 8 mins ago
Womens and Outpatient Surgery Center Operating Room Registered Nurse 2 - Mon-Fri/days/ 645-1515 *no weekends/nights/on call*
Greater Baltimore Medical Center, Inc.
United States
Associate Degree from an accredited School of Nursing required.
Added 11 mins ago
MO
Merchandise Associate
Marshalls of MA
Hendersonville, TN
- $13.5 to $14 USD / hour
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and…
Added 13 mins ago
Jr Financial Consultant
The Misch Group
Dayton, OH
This role includes a blend of relationship management, project coordination, report creation, and client support. You’ll work closely with leadership and analyst teams to support a wide…
Added 13 mins ago
C
Operations Intern
Clera
Remote, United States
- $20 to $25 USD / hour
- Current or recent experience in customer-facing work, coordination, recruiting, scheduling, support, or sales. Prior internship experience is not required.
Added 13 mins ago
ZF
Sprinkler Design Supervisor
Zeus Fire and Security
Salisbury, MD
- $95,000 to $125,000 USD / year
…installation teams, customers, and authorities having jurisdiction to support compliant systems, timely project delivery, and project…
Added 13 mins ago
Finance & Accounting Administrator - Johnstown, PA (003-27)
National Center for Defense Manufacturing
Johnstown, PA
…missing or noncompliant documentation, preparing the monthly support package, posting transactions, and coordinating…
Added 13 mins ago
Preventive Health Data Management Specialist
Finger Lakes Community Health
Remote, United States
Generate reports from the EMRS database to support internal monitoring, audits, and compliance reviews.
Added 14 mins ago
Retail Sales Associate
Best Buy
Fullerton, CA
As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right…
Added 15 mins ago
[Mid Level] Korean Bilingual Executive / Administrative Assistant - C-Suite Support, Office Operations & General Affairs (261101-5)
JND
DFW, TX
Education: Bachelor's degree preferred; Associate degree or equivalent work experience accepted

Sinch

NOC Tech III

Chicago, IL, United States

$27 to $31 USD / hour

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Job details

Pay: $27 to $31 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

ABOUT SINCH

Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

DESCRIPTION

As part of the Network Operations team, you will be responsible for providing 24x7 monitoring of all components of Sinch Voice’s network utilizing various network monitoring systems and direct access to switches, DACS routers, and other network elements. Technicians are alerted to and must act upon any alarm conditions. NOC Technicians engage with customers, carriers/providers/vendors, and internal teams to facilitate the accurate and timely resolution of customer or network issues.

Your Impact & Responsibilities

Follow standard operating procedures to perform routine network changes, migrations, and maintenance in various network elements upon request.
Identify, troubleshoot, and resolve network related issues and problems efficiently utilizing monitoring tools, reference materials, and other team members for guidance.
Open trouble tickets and follow up on network/customer issues per Sinch Voice procedures and complete applicable paperwork in a timely manner.
Foster an environment of knowledge sharing and interface positively with peers, other departments, carriers, and customers to identify operational issues and provide efficient corrective actions in a geographically dispersed team environment.
Accept on-call responsibilities on a rotating schedule with other technicians.
Be available for overtime work assignments when requested.
NOC Technicians may be responsible for other tasks and responsibilities as assigned or deemed necessary by management.
Some required travel related to training, meetings and service coverage issues.

REQUIREMENTS

Associate’s or Bachelor's degree in Electrical Engineering or a related field is preferred
Strong PC, UNIX OS and application skills with fundamental knowledge of basic networking principles.
Strong problem solving and analytical skills.
Domestic and International LD Voice
Exhibits a high level of initiative and resourcefulness.
Excellent written and verbal communication skills
Proven documentation skills with consistent accuracy of details.
Superior customer service skills.
Self-starter with a high energy level.
Exhibits a high level of adaptability/flexibility.
Well-developed sense of urgency; follow through.

This is a remote opportunity, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; Denver, CO; San Antonio, TX

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Benefits

STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

The annual starting salary for this position is between $27 - $31/hr. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until November 11th, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.

Through strategic acquisitions and fast organic growth, Sinch has turned into an international powerhouse serving enterprises across the globe and handling over 700 billion engagements per year. In fact, independent analysts say we're a CPaaS leader! Sinch is a global customer engagement platform that provides communication services for businesses across messaging, voice, and email. Sinch's services are used by more than 150,000 businesses, including many of the world's largest tech companies.

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More about this job

Skills

Adhere to standard procedures
Troubleshoot
Electrical engineering
UNIX
Problem solving
Analytical skills
Communication skills
Documentation
Customer service
Adaptability
Use questioning techniques

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