Case Worker -Adult Protective Services

About Us:

At Sinai Health System d/b/a Sinai Chicago, we take health care personally. Excellence in health care is about more than just medicine, technology, tests, and treatments, it is about really caring for people with dignity and respect. That is what we do. We are dedicated to providing the best care to meet the needs of people, for our community, for our patients and for you.

Position Purpose:

Assuring older adults, adults with disabilities, and caregivers independently thrive, with meaning and dignity, through comprehensive excellence in investigation and temporary assistance in the minimization of risk for abuse, neglect, exploitation and self-neglect. This position reports to the APS Supervisor and has no direct reports.

Key Job Activities:

• Case Managers are required to complete intake reports for each client referred to SCI via the Hotline ensuring they assign correct categorization and priority.
• Case Managers are required to complete appropriate assessments, develop and implement care plans and make appropriate referrals for services as needed or indicated by the client. Review and revise the care plan quarterly and follow-up on referral to assure completion of service.
• Case Managers are required to conduct at minimum 1 home visit and complete a home assessment for 100% of at-risk adults in accordance to Illinois Department of Aging performance standards of new clients within 30days of intake.
• Case Managers are required to conduct appropriate face-to-face contact for 100% of at-risk adults according to performance standards. At minimum 1 visit during the following months: 1st 2nd 3rd 6th 9th and 12th months.
• Contact or attempt to contact reporters and collateral during the investigation period and exceptions under 504 F do not apply.
• Case Managers are required to obtain records and documents of client financials, medical, Power of Attorney, guardianship papers and upload the documents into CMS in accordance to contract performance standards.
• Case Managers are required to conduct, document and upload proof of Mini Mental Health Assessment or other cognitive screenings for all at-risk adults.
• Case Managers are required to enter all case information (assessments, case notes, and billing) into CMS within 48 hours of the visit or telephone call and closure of a case. All documents should be printed and placed in paper files for review.
• Case Managers are required to notify the correct state department when a suspect of elder abuse or person with disability is receiving services the caseworker will submit the Notice of Investigation within 5days to either OCCS, DHS, and/or the MCO. If the case is substantiated, the Report of substantiation must be sent within 2 days.
• Case Managers are required to attend and participate in regular programmatic, departmental and agency staff meetings and trainings.
• Case Managers are required to conduct proper case closure, according to the Illinois Department on Aging. This should include documentation of client primary care physician, other agencies involvement, assessments, and service planning.
• Case Managers are required to PR with a supervisor for case assignment, substantiation decisions, updated risk assessments, sending documents to the state or courts, and case closure
• Performs other duties as assigned.

Education and Work Experience:

• Associate degree or 60 college credit hours.
• No additional work experience is required.

Knowledge and Skills:

• Must have strong organizational skills.
• Excellent oral and written communication skills required.
• Knowledge of basic computer operations required.
• Experience in EPIC and MEDITECH software systems preferred.

Certifications/Licenses:

• Each person employed as an APSCW must successfully complete all of the following in order to conduct APS Program Services:
• IDoA sponsored APSCW certification and online forms training to be placed on the Department’s temporary registry; and
• IDoA sponsored Phase II certification training within six months of the APSCW certification, to be placed on the Department’s official registry.
• IDoA sponsored Simulation Training
• Each person employed as an APSCW shall meet the following minimum in-service training requirements: twelve (12) hours of documented in-service training on abuse of older adults and adults with disabilities, rights of older adults and adults with disabilities, self-neglect, or domestic violence subjects within a calendar year. For partial years of employment, training shall be prorated to one (1) hour for each full month of employment. Documented participation in RAA, state, regional, or national conferences on abuse of older adults and adults with disabilities, rights of older adults and adults with disabilities, self-neglect or domestic violence subjects will qualify as in-service training. Documented hours would be the time spent in actual attendance at specific sessions. The documented number of hours and name of the conference will suffice.
• An APSCW must successfully complete eleven (11) hours of qualifying Recertification training every three years. Completion of training must be documented in the APSCW’s personnel file.
• VALID DRIVERS LICENSE REQUIRED AND CAR TO COMPLETE HOME VISITS.