Jobs in the United States

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Added 7 mins ago
NS
Electrical Engineer (New Grad)
Northwood Space
Los Angeles, CA, CA
- $104,000 to $121,000 USD / year
Northwood is a modern space infrastructure company bringing the benefits of space to the masses through advanced communications technology. We are building a global network of phased array…
Added 8 mins ago
O
Principal Core Infrastructure Engineer
Oracle
Nashville, TN · Seattle, WA · Santa Clara, CA
- $114,600 to $234,600 USD / year
…peers, and ensures operational readiness. Implements robust security controls, executes remediation, maintains compliance documentation, and develops IaC and automation that enable safe…
Added 11 mins ago
Technical Services Engineer
Simr
Remote, United States
…processes, applying technical skills in Linux systems, cloud infrastructure, and scripting to assist with environment configurations, managing user accounts to maintain security and access…
Added 13 mins ago
IAM Engineer
SpaceXSI
Austin, TX · Palo Alto, CA · Washington, DC
We are looking for an Identity and Access Management (IAM) Engineer to play a critical role in designing, implementing, and maturing our enterprise IAM ecosystem. As a Senior IAM Engineer,…
Added 23 mins ago
Pre-Sales Solutions Engineer
Formance
New York, NY
Formance builds open-source ledger infrastructure for companies that move money across fiat, crypto and payment rails. Engineering teams use it to track, route and reconcile funds without…
Added 25 mins ago
MD
Fire Protection Pipefitter
M.C. Dean, Inc
Waynesboro, PA
- $22.75 to $28.44 USD / hour
…recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical power systems, electronic…
Added 25 mins ago
MD
Fire Protection Pipefitter
M.C. Dean, Inc
Fredericksburg, VA
- $22.71 to $28.39 USD / hour
…recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical power systems, electronic…
Added 25 mins ago
Telecommunications Specialist 4 (Technical Specialist 4) - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
The specialist is the technical authority for inside plant (ISP) and outside plant (OSP) infrastructure on assigned task orders. This includes cabling, equipment, pathways, spaces, and…
Added 26 mins ago
Offensive Security AI Engineer
Micron Technology
Boise
The Offensive Security AI Engineer will plan and implement adversary-informed security testing across Micron's technology environment. The role is intentionally broader than AI security:…
Added 26 mins ago
Principal Software Engineer - Simulation Data, Validation & Infrastructure
Irving, TX
Lead the data, validation, and accelerated-computing foundation required to operate simulation at enterprise scale, connecting physical-machine evidence with virtual-machine behavior…
Added 26 mins ago
Principal Software Engineer - Agentic AI & Simulation Automation
Irving, TX
This Principal Engineer role is a hands-on technical leadership position responsible for architecture, critical implementation, engineering standards, cross-team alignment, and mentoring.
Added 27 mins ago
Solution Architect (AWS / AI)
CapNexus
NY
Lead solution design for an engagement: architecture, technology choices, integration, security, and cost.
Added 33 mins ago
GV
Senior Manager - Engineering Capability & Transformation Leader (m/f)
GE Vernova
Charleroi, PA
- $162,900 to $244,000 CAD / year
Engineering Development Program Ownership: Lead the Edison program and any other assigned, new Engineering development programs, including their ongoing strategy, refresh, and execution,…
Added 33 mins ago
Senior EPC Electrical Engineer
GE Vernova
Imperial, PA
…packages for industrial electrical installations and associated infrastructure, with a focus on E-House (electrical modular building) procurement, Systems Integration, and Site Execution.…
Added 34 mins ago
Lead Engineer, IAM Platform Engineering
AmerisourceBergen
Conshohocken, PA
…orchestration solutions that improve operational efficiency, strengthen security controls, and enhance user experiences. Designs and implements advanced IAM architectures, automated…
Added 34 mins ago
I&T Systems Engineer Staff
Lockheed Martin
King of Prussia, PA
Within RMS SEMS, we are seeking an experienced Integration & Test (I&T) Systems Engineer Staff with proven expertise planning, coordinating, executing, and troubleshooting hardware/software…
Added 35 mins ago
Lead Account Technology Strategist (ATS)
Cloud Software Group, Inc
Philadelphia, PA
…technology that transcends the constraints of time, place, infrastructure, networks, and devices. Andit'sthe reason organizations around the world trust us to keep their apps available,…
Added 35 mins ago
Loftware Spectrum Technical Lead / Solution Engineer Loftware Spectrum Technical Lead /
NTT Data Americas, Inc.
Philadelphia, PA
NTT DATA's Client is currently seeking a Loftware Spectrum Technical Lead / Solution Engineer Loftware Spectrum Technical Lead / to join their team in Philadelphia, Pennsylvania (US-PA),…
Added 37 mins ago
Metrology Engineer
Quantum Space
Tulsa, OK · Broken Arrow, OK
We are seeking a skilled and detail-oriented Metrology Engineer to lead dimensional inspection and measurement capabilities for our Ranger spacecraft program at our Tulsa manufacturing…
Added 1 hour ago
Principal Identity Security Engineer - Privileged Access Management (PAM)
Boston Scientific
Arden Hills
We are seeking a Principal Identity Security Engineer specializing in Privileged Access Management (PAM) to provide advanced technical leadership in the architecture, engineering, security…
Added 1 hour ago
PI
Senior Principal AI Research Engineer
Pfizer Inc
WA · CA · MA · CT · NY
- $139,100 to $231,900 USD / year
…deployment. Rather than contributing to isolated components, you'll lead the design and delivery of end-to-end systems that directly enable scientific…
Added 1 hour ago
PI
Senior AI Research Engineer
Pfizer Inc
WA · CA · MA · CT · NY
- $106,000 to $176,600 USD / year
…deployment. Rather than contributing to isolated components, you'll lead the design and delivery of end-to-end systems that directly enable scientific…
Added 1 hour ago
Engineer in Training I
Enbridge Employee Services Inc
Remote, United States
Identify routine discrepancies or issues and promptly escalate them to the supervising engineer or project lead.
Added 1 hour ago
WD
Lead Software Engineer
Walt Disney Attractions Technology LLC
Lake Buena Vista, FL
- $148,300 to $198,800 USD / year
The Lead Software Engineer will report to the Manager, Software Engineering.
Added 1 hour ago
AI Engineer 4 (AI Foundations: World Model, RL, Causal Inference, Sequential Data)
Capital One
McLean, VA · Cambridge, MA · San Jose, CA · NY
Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met

Simr

Technical Services Engineer

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

This position entails providing comprehensive support to users of the Simr platform who are in production, while ensuring the successful deployment, onboarding, and ongoing technical support of our solutions within customer environments to deliver seamless functionality and optimal performance.

Responsibilities include giving support on ongoing deployment processes, applying technical skills in Linux systems, cloud infrastructure, and scripting to assist with environment configurations, managing user accounts to maintain security and access controls, troubleshooting cloud infrastructure and simulation applications (L1 & L2 support), HPC tools and network performance issues, and assisting with infrastructure storage tasks to uphold data integrity. The role also involves generating periodic reports on cloud platforms and license usage. Customer support is delivered via email and helpdesk tickets using the current helpdesk application.

Responsibilities

Deployment, Platform Configuration & Automation

Lead and assist in the maintenance of automated deployment processes for our solutions within Simr platform and customer environment deployments, utilizing infrastructure as code (IaC) and scripting technologies.
Manage cloud platforms by adjusting parameters, adding new instance types, and configuring infrastructure based on operational and customer needs.
Contribute to the continuous improvement of our solutions and deployment processes, identifying opportunities for automation and optimization.
Create internal scripts (Bash, Python, etc.) and tools to automate repetitive tasks and improve team efficiency.

Customer Support & Issue Management

Collaborate closely with customers and senior engineers to understand technical requirements, assist in tailoring deployments, and customize platform deployments to meet their specific needs.
Provide expert technical support via email, phone, and help desk tools; troubleshoot common and complex issues and manage the escalation process (L1 & L2) to internal teams and senior engineers when necessary.
Prioritize, triage, and track support tickets to ensure timely resolution within established SLA timeframe.

Monitoring, Troubleshooting & Reliability

Proactively monitor customer infrastructure, applications, systems, and network performance under established guidelines to identify, troubleshoot, and resolve complex issues, respond to service alerts, optimize reliability and efficiency, and escalate potential problems as needed.
Perform root cause analysis (RCA) to prevent recurring incidents and ensure operational continuity.

Security, Access Management & Compliance

Develop and enforce security best practices for customer deployments, ensuring full compliance with industry standards and regulatory requirements.
Manage user accounts throughout their lifecycle, including addition, removal, and permission modification, to maintain effective access controls.
Conduct regular security scans and remediation activities to identify vulnerabilities and uphold system integrity.

Data, Backup & License Server Operations

Manage infrastructure data and perform backup/restore operations for the Simr platform to ensure operational continuity and data integrity (excluding user-generated data).
Set up, maintain, and troubleshoot license servers for engineering software (e.g., COMSOL, ANSYS) to support customer workflows.

Documentation, Reporting & Knowledge Management

Develop and maintain comprehensive customer-facing and internal technical documentation, training materials, knowledge base resources, FAQs, best practice guides, and usage reports related to cloud platforms, containers, software utilization, issue resolution, and operational processes.
Continuously develop technical skills and knowledge in cloud computing, Linux systems, infrastructure automation, and scripting.

Technical Leadership & Continuous Learning

Serve as a technical mentor to junior team members, sharing knowledge and best practices.
Participate in complex, detailed projects within the department, with minimal oversight.
Stay abreast of emerging technologies and trends in cloud computing, infrastructure automation, and cybersecurity.

Skills & Qualifications

Must have:

Solid understanding of Linux operating systems, including basic network configuration and command-line proficiency.
Experience with GCP, AWS or Azure is needed.
Experience with scripting languages like Bash or Python for basic automation tasks.
Understanding of containerization technologies like Docker and Kubernetes.
Good troubleshooting and problem-solving skills in Linux and cloud environments.
Ability to interact with customers and internal teams.
Familiarity with customer service software (e.g. Salesforce, HubSpot, Zendesk, Freshdesk)
Ability to manage multiple support tickets simultaneously while meeting SLA deadlines.

Nice to have:

Experience with infrastructure as code (IaC) tools like Terraform or Ansible.
Exposure to configuration management tools like Puppet or Chef.
Knowledge of monitoring tools and performance analysis.
Familiarity with Git and version control best practices.
Familiarity with High Performance Computing (HPC) environments.
Familiarity with Engineering applications such as ANSYS, COMSOL, STAR-CCM, etc.

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