Jobs in the United States

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Added 6 mins ago
SO
Software Engineer (Systems Programmer/Developer III) - 61161323
State of South Carolina
West Columbia, SC
- $67,728 to $121,890 USD / year
The South Carolina Department of Education is seeking a skilled Software Engineer to design, build, and support the applications and integrations that serve students, educators, and…
Added 9 mins ago
Manufacturing Engineer
Quantum Space
Hawthorne, CA
We are seeking a motivated and technically driven Manufacturing Engineer to support the development, implementation, and optimization of manufacturing processes for our Ranger spacecraft…
Added 14 mins ago
Supplier Quality & Readiness Engineer
Parallel Systems
Los Angeles, CA
As a Supplier Quality & Readiness Engineer, you will own purchased parts from sourcing award through steady-state production as we build our vehicles and the factory to produce them at…
Added 15 mins ago
Technical Services Engineer
Simr
Remote, United States
This position entails providing comprehensive support to users of the Simr platform who are in production, while ensuring the successful deployment, onboarding, and ongoing technical…
Added 36 mins ago
Forward Deployed Solution Engineer – Applied AI FDE
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 38 mins ago
Quality Engineer (Associate or Experienced)
The Boeing Company
Smithfield, PA
Researches contractual and Boeing Quality Management System requirements for applicability to specific proposals and program processes and documentation
Added 40 mins ago
Loftware Spectrum Technical Lead / Solution Engineer Loftware Spectrum Technical Lead /
NTT Data Americas, Inc.
Philadelphia, PA
NTT DATA's Client is currently seeking a Loftware Spectrum Technical Lead / Solution Engineer Loftware Spectrum Technical Lead / to join their team in Philadelphia, Pennsylvania (US-PA),…
Added 41 mins ago
Industrial Engineering Technician II, (Sun-Tues, Sun-Wed, 6:00 AM - 6:00 PM)
Jabil Inc.
Florence, KY
…planning, designing, implementing and managing; integrated, production and service delivery systems that assure performance, reliability, maintainability, schedule adherence and cost…
Added 41 mins ago
Industrial Engineering Technician II, (Wed - Sat, Thur - Sat, 6:00 AM - 6:00 PM)
Jabil Inc.
Florence, KY
…planning, designing, implementing and managing; integrated, production and service delivery systems that assure performance, reliability, maintainability, schedule adherence and cost…
Added 41 mins ago
Metrology Engineer
Quantum Space
Tulsa, OK · Broken Arrow, OK
We are seeking a skilled and detail-oriented Metrology Engineer to lead dimensional inspection and measurement capabilities for our Ranger spacecraft program at our Tulsa manufacturing…
Added 45 mins ago
KC
CCD Sensor Engineer
KLA Corporation
Milpitas, CA
- $117,800 to $200,300 USD / year
…Excellence (CoEs) spanning disciplines like automation, motion control, sensors, platform design, and packaging. Each CoE contributes not only technical deliverables but also deep…
Added 55 mins ago
SD
Systems Engineer - Embedded Firmware
Sigma Design
Redmond, WA
- $95,000 to $137,000 USD / year
The Systems Engineer – Embedded Firmware is responsible for troubleshooting, root cause analysis, and sustaining support of embedded firmware systems within advanced robotic platforms. This…
Added 1 hour ago
Principal Identity Security Engineer - Privileged Access Management (PAM)
Boston Scientific
Arden Hills
We are seeking a Principal Identity Security Engineer specializing in Privileged Access Management (PAM) to provide advanced technical leadership in the architecture, engineering, security…
Added 1 hour ago
Forward Deployed Solution Engineer – Applied AI FDE
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 hour ago
PI
Senior Principal AI Research Engineer
Pfizer Inc
WA · CA · MA · CT · NY
- $139,100 to $231,900 USD / year
You'll own critical AI capabilities from architecture through production deployment. Rather than contributing to isolated components, you'll lead the design and delivery of end-to-end…
Added 1 hour ago
PI
Senior AI Research Engineer
Pfizer Inc
WA · CA · MA · CT · NY
- $106,000 to $176,600 USD / year
You'll own critical AI capabilities from architecture through production deployment. Rather than contributing to isolated components, you'll lead the design and delivery of end-to-end…
Added 1 hour ago
VN
Process Optimization Manager (Water Treatment)
Veolia North America
Boonton, NJ
- $90,000 to $100,000 USD / year
Process Optimization : Conduct and oversee data analytics programs to monitor system performance, identify inefficiencies, and drive operational improvements.
Added 1 hour ago
Engineer I, Manufacturing
St. Jude Medical, Cardiology Division, I
CA
Maintain quality system effectiveness and follow approved Design Control procedures in accordance with FDA guidelines.
Added 1 hour ago
Quality Assurance/Quality Control Manager
LEIDOS, INC.
San Diego, CA
Bridge R&D to Production: Design and implement scalable quality checkpoints and control gates that support the transition from exploratory R&D prototypes to disciplined, repeatable low…
Added 1 hour ago
Cloud/SecDevOps Engineer
LEIDOS, INC.
Clarksburg, WV
Troubleshooting: Identify and fix issues in production, and monitor system performance
Added 1 hour ago
Senior Design Engineer - Audiovisual (AV)
Avidex Industries LLC
Fremont, CA
The Senior Design Engineer - Audiovisual (AV) is a senior technical role responsible for designing and delivering advanced audiovisual and production system solutions, including live event…
Added 1 hour ago
ZP
Chief Engineer - Space
Zeno Power
Seattle, WA
- $195,000 to $245,000 USD / year
Zeno is seeking a highly motivated Chief Engineer - Space to support the mission-oriented efforts of developing and bringing to market Radioisotope Power Systems (RPS) technologies. As…
Added 2 hours ago
Process Control Engineer
Smurfit Westrock
Evadale, TX
The Staff Engineer, Process Control, functions as an integral team member and leader in the Process Control Systems Support Group for Evadale Mill. Position reports to the Manager Process…
Added 2 hours ago
A
Electromechanical Technician
Aerotek
Redwood City, CA
- $45 to $55 USD / hour
…motivated and detail-oriented Electro-Mechanical Manufacturing Engineer/Technician to join our dynamic manufacturing team. This role involves bridging the gap between engineering design and…
Added 2 hours ago
ND
Test Automation Engineer
NTT Data Americas, Inc.
Irving, TX
- $45 to $50 USD / hour
Perform root cause analysis of test failures and production issues.

Simr

Technical Services Engineer

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

This position entails providing comprehensive support to users of the Simr platform who are in production, while ensuring the successful deployment, onboarding, and ongoing technical support of our solutions within customer environments to deliver seamless functionality and optimal performance.

Responsibilities include giving support on ongoing deployment processes, applying technical skills in Linux systems, cloud infrastructure, and scripting to assist with environment configurations, managing user accounts to maintain security and access controls, troubleshooting cloud infrastructure and simulation applications (L1 & L2 support), HPC tools and network performance issues, and assisting with infrastructure storage tasks to uphold data integrity. The role also involves generating periodic reports on cloud platforms and license usage. Customer support is delivered via email and helpdesk tickets using the current helpdesk application.

Responsibilities

Deployment, Platform Configuration & Automation

Lead and assist in the maintenance of automated deployment processes for our solutions within Simr platform and customer environment deployments, utilizing infrastructure as code (IaC) and scripting technologies.
Manage cloud platforms by adjusting parameters, adding new instance types, and configuring infrastructure based on operational and customer needs.
Contribute to the continuous improvement of our solutions and deployment processes, identifying opportunities for automation and optimization.
Create internal scripts (Bash, Python, etc.) and tools to automate repetitive tasks and improve team efficiency.

Customer Support & Issue Management

Collaborate closely with customers and senior engineers to understand technical requirements, assist in tailoring deployments, and customize platform deployments to meet their specific needs.
Provide expert technical support via email, phone, and help desk tools; troubleshoot common and complex issues and manage the escalation process (L1 & L2) to internal teams and senior engineers when necessary.
Prioritize, triage, and track support tickets to ensure timely resolution within established SLA timeframe.

Monitoring, Troubleshooting & Reliability

Proactively monitor customer infrastructure, applications, systems, and network performance under established guidelines to identify, troubleshoot, and resolve complex issues, respond to service alerts, optimize reliability and efficiency, and escalate potential problems as needed.
Perform root cause analysis (RCA) to prevent recurring incidents and ensure operational continuity.

Security, Access Management & Compliance

Develop and enforce security best practices for customer deployments, ensuring full compliance with industry standards and regulatory requirements.
Manage user accounts throughout their lifecycle, including addition, removal, and permission modification, to maintain effective access controls.
Conduct regular security scans and remediation activities to identify vulnerabilities and uphold system integrity.

Data, Backup & License Server Operations

Manage infrastructure data and perform backup/restore operations for the Simr platform to ensure operational continuity and data integrity (excluding user-generated data).
Set up, maintain, and troubleshoot license servers for engineering software (e.g., COMSOL, ANSYS) to support customer workflows.

Documentation, Reporting & Knowledge Management

Develop and maintain comprehensive customer-facing and internal technical documentation, training materials, knowledge base resources, FAQs, best practice guides, and usage reports related to cloud platforms, containers, software utilization, issue resolution, and operational processes.
Continuously develop technical skills and knowledge in cloud computing, Linux systems, infrastructure automation, and scripting.

Technical Leadership & Continuous Learning

Serve as a technical mentor to junior team members, sharing knowledge and best practices.
Participate in complex, detailed projects within the department, with minimal oversight.
Stay abreast of emerging technologies and trends in cloud computing, infrastructure automation, and cybersecurity.

Skills & Qualifications

Must have:

Solid understanding of Linux operating systems, including basic network configuration and command-line proficiency.
Experience with GCP, AWS or Azure is needed.
Experience with scripting languages like Bash or Python for basic automation tasks.
Understanding of containerization technologies like Docker and Kubernetes.
Good troubleshooting and problem-solving skills in Linux and cloud environments.
Ability to interact with customers and internal teams.
Familiarity with customer service software (e.g. Salesforce, HubSpot, Zendesk, Freshdesk)
Ability to manage multiple support tickets simultaneously while meeting SLA deadlines.

Nice to have:

Experience with infrastructure as code (IaC) tools like Terraform or Ansible.
Exposure to configuration management tools like Puppet or Chef.
Knowledge of monitoring tools and performance analysis.
Familiarity with Git and version control best practices.
Familiarity with High Performance Computing (HPC) environments.
Familiarity with Engineering applications such as ANSYS, COMSOL, STAR-CCM, etc.

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