Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
Senior Process Engineer
Actalent
San Diego, CA
Job Title: Senior Process EngineerJob DescriptionThe Senior Process Engineer leads manufacturing process development and continuous improvement initiatives within an electronics and…
Added 3 mins ago
A
Manufacturing Test Engineer
Actalent
San Diego, CA
- $37 to $41 USD / hour
Job Title: Manufacturing Test EngineerJob DescriptionWe are seeking a dedicated Manufacturing Test Engineer to perform hands-on functional testing of complex DUV laser systems. The role…
Added 3 mins ago
A
Electrical Engineer
Actalent
Benton Harbor, MI
- $40 to $48 USD / hour
…firmware throughout the entire software development lifecycle. The engineer will be responsible for translating requirements into functional specifications, implementing, testing,…
Added 3 mins ago
A
Electrical Engineer
Actalent
Saint Joseph, MI
- $35 to $45 USD / hour
Job Title: Electrical EngineerJob DescriptionThe Electrical Engineer plans and drives the seamless integration of SES modules and components within Advanced Development Projects (ADP) and…
Added 3 mins ago
Sr Engineer - Process Development
Illumina, Inc.
CA
…individual will partner closely with development teams, Quality, Production, Supply Chain, and other engineering groups to develop and transfer sustainable manufacturing…
Added 6 mins ago
Senior Engineering Team Lead
Rosendin
Coppell, TX
Prepare and oversee work plans for engineering and production resources.
Added 6 mins ago
Engineering Team Lead
Rosendin
Pflugerville, TX
Prepare and oversee work plans for engineering and production resources.
Added 14 mins ago
G
Maintenance Engineer
GPAC
Shakopee, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 14 mins ago
G
Maintenance Engineer
GPAC
Minnetonka, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 14 mins ago
G
Maintenance Engineer
GPAC
Maple Grove, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 14 mins ago
G
Maintenance Engineer
GPAC
Eden Prairie, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 14 mins ago
G
Maintenance Engineer
GPAC
New Hope, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 14 mins ago
G
Maintenance Engineer
GPAC
Hopkins, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 14 mins ago
G
Maintenance Engineer
GPAC
Wayzata, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 14 mins ago
G
Maintenance Engineer
GPAC
St Louis Park, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 14 mins ago
G
Maintenance Engineer
GPAC
Shakopee, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 15 mins ago
Senior Manufacturing Engineer II - Avionics & Test
Rocket Lab Corporation
Long Beach, CA
Manufacturing Engineering powers Rocket Lab’s factories from concept to full-scale production. We turn early ideas into manufacturable designs, build and optimize the systems that make them…
Added 15 mins ago
Senior Manufacturing Engineer I - Avionics & Test
Rocket Lab Corporation
Long Beach, CA
Manufacturing Engineering powers Rocket Lab’s factories from concept to full-scale production. We turn early ideas into manufacturable designs, build and optimize the systems that make them…
Added 15 mins ago
G
Manufacturing Engineer
GPAC
Des Moines, IA
- $80,000 to $130,000 USD / year
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
Added 15 mins ago
G
Mechanical Engineer
GPAC
Des Moines, IA
- $80,000 to $130,000 USD / year
An employee owned and operated manufacturer in the area is searching for a Manufacturing Engineer to join their team. The company is a leader in their respective markets and committed to…
Added 18 mins ago
Sr. Civil Design Engineer, DCDE AMER Civil East
Amazon Data Services, Inc.
Austin, TX · Columbus, OH · Herndon, VA
AWS is seeking a Data Center Civil Engineer to join the East Design team.
Added 21 mins ago
Sr. DevOps Engineer
Forta Solutions, LLC
Denver, CO
We are looking for a strong Senior DevOps Engineer who can help shape the future of Warehouse Lending technology by working closely product leadership, engineering, QA, and implementation…
Added 21 mins ago
Infrastructure Engineer, Enterprise AI
Wonder Group, INC
Remote, United States
Wonder’s Enterprise Technology team is hiring an Infrastructure Engineer to establish and scale the hosting, deployment, and integration foundations that support builders of all technical…
Added 22 mins ago
SO
Software Engineer (Systems Programmer/Developer III) - 61161323
State of South Carolina
West Columbia, SC
- $67,728 to $121,890 USD / year
The South Carolina Department of Education is seeking a skilled Software Engineer to design, build, and support the applications and integrations that serve students, educators, and…
Added 25 mins ago
Manufacturing Engineer
Quantum Space
Hawthorne, CA
We are seeking a motivated and technically driven Manufacturing Engineer to support the development, implementation, and optimization of manufacturing processes for our Ranger spacecraft…

Simr

Technical Services Engineer

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

This position entails providing comprehensive support to users of the Simr platform who are in production, while ensuring the successful deployment, onboarding, and ongoing technical support of our solutions within customer environments to deliver seamless functionality and optimal performance.

Responsibilities include giving support on ongoing deployment processes, applying technical skills in Linux systems, cloud infrastructure, and scripting to assist with environment configurations, managing user accounts to maintain security and access controls, troubleshooting cloud infrastructure and simulation applications (L1 & L2 support), HPC tools and network performance issues, and assisting with infrastructure storage tasks to uphold data integrity. The role also involves generating periodic reports on cloud platforms and license usage. Customer support is delivered via email and helpdesk tickets using the current helpdesk application.

Responsibilities

Deployment, Platform Configuration & Automation

Lead and assist in the maintenance of automated deployment processes for our solutions within Simr platform and customer environment deployments, utilizing infrastructure as code (IaC) and scripting technologies.
Manage cloud platforms by adjusting parameters, adding new instance types, and configuring infrastructure based on operational and customer needs.
Contribute to the continuous improvement of our solutions and deployment processes, identifying opportunities for automation and optimization.
Create internal scripts (Bash, Python, etc.) and tools to automate repetitive tasks and improve team efficiency.

Customer Support & Issue Management

Collaborate closely with customers and senior engineers to understand technical requirements, assist in tailoring deployments, and customize platform deployments to meet their specific needs.
Provide expert technical support via email, phone, and help desk tools; troubleshoot common and complex issues and manage the escalation process (L1 & L2) to internal teams and senior engineers when necessary.
Prioritize, triage, and track support tickets to ensure timely resolution within established SLA timeframe.

Monitoring, Troubleshooting & Reliability

Proactively monitor customer infrastructure, applications, systems, and network performance under established guidelines to identify, troubleshoot, and resolve complex issues, respond to service alerts, optimize reliability and efficiency, and escalate potential problems as needed.
Perform root cause analysis (RCA) to prevent recurring incidents and ensure operational continuity.

Security, Access Management & Compliance

Develop and enforce security best practices for customer deployments, ensuring full compliance with industry standards and regulatory requirements.
Manage user accounts throughout their lifecycle, including addition, removal, and permission modification, to maintain effective access controls.
Conduct regular security scans and remediation activities to identify vulnerabilities and uphold system integrity.

Data, Backup & License Server Operations

Manage infrastructure data and perform backup/restore operations for the Simr platform to ensure operational continuity and data integrity (excluding user-generated data).
Set up, maintain, and troubleshoot license servers for engineering software (e.g., COMSOL, ANSYS) to support customer workflows.

Documentation, Reporting & Knowledge Management

Develop and maintain comprehensive customer-facing and internal technical documentation, training materials, knowledge base resources, FAQs, best practice guides, and usage reports related to cloud platforms, containers, software utilization, issue resolution, and operational processes.
Continuously develop technical skills and knowledge in cloud computing, Linux systems, infrastructure automation, and scripting.

Technical Leadership & Continuous Learning

Serve as a technical mentor to junior team members, sharing knowledge and best practices.
Participate in complex, detailed projects within the department, with minimal oversight.
Stay abreast of emerging technologies and trends in cloud computing, infrastructure automation, and cybersecurity.

Skills & Qualifications

Must have:

Solid understanding of Linux operating systems, including basic network configuration and command-line proficiency.
Experience with GCP, AWS or Azure is needed.
Experience with scripting languages like Bash or Python for basic automation tasks.
Understanding of containerization technologies like Docker and Kubernetes.
Good troubleshooting and problem-solving skills in Linux and cloud environments.
Ability to interact with customers and internal teams.
Familiarity with customer service software (e.g. Salesforce, HubSpot, Zendesk, Freshdesk)
Ability to manage multiple support tickets simultaneously while meeting SLA deadlines.

Nice to have:

Experience with infrastructure as code (IaC) tools like Terraform or Ansible.
Exposure to configuration management tools like Puppet or Chef.
Knowledge of monitoring tools and performance analysis.
Familiarity with Git and version control best practices.
Familiarity with High Performance Computing (HPC) environments.
Familiarity with Engineering applications such as ANSYS, COMSOL, STAR-CCM, etc.

Apply About employer

Report this job