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Simpson Housing Services

Single Adult Program Manager

Minneapolis, MN, United States

Apply on simpsonhousingservices.bamboohr.com About employer

Applications open in a new tab.

Job details

Experience: At least 2 years’ experience in a management and/or supervisory role.
Posting language: English
Posted: Nov 11, 2026

Original job description

Summary

The Single Adult Programs Manager develops and implements strategies for resident stability and community building at the Opportunity Housing Program (OHP), a partnership between Simpson Housing, Aeon, and Avivo. OHP is a set of Aeon buildings that provides 130 formerly homeless adults with a safe and permanent home and support services to help residents regain and maintain stability in their lives, homes, and the community.

This position provides leadership and supervision to a team dedicated to providing case management and supportive services to residents of the OHP and will manage the daily affairs and overall program operation of the OHP partnership serving low-income individuals.

Hours for this position are Mondays to Fridays, 9:00 am to 5:00 pm. Flexible. Salaried.

Responsibilities

Provide effective leadership of Opportunity Housing Partnership programs:

Provide stability and clear vision to residents and staff of OHP
Work in partnership with Aeon Property Management.
Assure open communication among staff on all participant issues.
Maintain resident capacity in programs
Ensure participants receive consistent, high-quality connections related to their goals by regularly reviewing case notes and following up with staff in a timely manner.
Participate in meetings of regulatory personnel as they survey facilities and participants records for program compliance.
Conduct regular program evaluation and planning.
Assure safety and security of participants and staff, and manage emergency situations
Develop procedures and program guidelines in consultation with Director of Single Adult Programs

Develop, supervise and train staff:

Know SHS’ personnel practices and effectively implement policies with all direct reports.
Hire and train staff in consultation with the Director of Single Adults and the Director of Equity and Human Resources.
Provide staff training, team building and development of individual staff goals.
Monitor staff performance including performance reviews and assessments.
Effectively delegate assignments and projects to staff.
Provide guidance and supervision to direct reports.
Function as member of a supervisory team responsible for policy and procedure implementation and design, budget monitoring, employee/human resources functions and handling difficult participant issues.

Develop thorough and accurate budgets and reports, maintain complete and consistent records:

Ensure accuracy, completeness, and confidentiality of participant records.
Manage program budget (including corrective action plans when needed)
Maintain accurate records, including employee time sheets, travel expenses and billing information.
Manage Housing Support revenue and expenses of participants.
Work closely with the Operations Support Team on Housing Support administration.

Provide positive representation of SHS through public relations and networking:

Interpret the program to constituents regarding SHS and its programs.
Develop and maintain positive working relationships with all partners.
Assist with fund development as directed.
Participate in staff meetings and professional meetings.

Commitment to racial equity and social justice:

Work within and across agency departments to build culture of equity and antiracism.
Evolve knowledge and strategy of equity and antiracism on an individual and team level.
Participate in meetings, training, and workshops hosted by SHS about diversity, equity, inclusion, antiracism, and other related topics.

Demonstrate essential knowledge, abilities, and skills:

Ability to build, lead, and evaluate effective program teams.
Ability to be decisive and effective under pressure and maintain composure in crisis situations.
Ability to work very well independently, with excellent skills in teamwork and collaboration.
Knowledge of Harm Reduction/Housing First Model, trauma-informed care.
Ability to communicate effectively, positively, and professionally with participants, providers, family members and others.
Ability to maintain confidentiality and represent agency decisions constructively.
Have organizational skills and be able to prioritize tasks to accomplish the day-to-day activities.
Possess computer skills, with experience in Microsoft Word, Excel, and Outlook. Demonstrate ability to learn additional computer skills/program as necessary
Adhere to a standard framework of boundaries in all interactions with guests, volunteers, staff and public.
Perform other tasks, responsibilities, and special projects as assigned or directed.

Job Requirements:

Bachelor’s Degree in the field of Social Work, Human Services or Community Development is required or four years related experience working with: individuals experiencing mental health issues; chemical health issues; ethnically diverse populations; people experiencing or significantly impacted by poverty, people experiencing homelessness.
At least 2 years’ experience in a management and/or supervisory role.
Must be skilled in the following: relationship building, excellent interpersonal, written, and verbal communication and navigation of the Twin Cities’ social service system.
Must be able to produce letters and reports of professional quality.
Driver’s license and vehicle are required.

Desired:

Experience with Housing Support Program

Apply on simpsonhousingservices.bamboohr.com About employer

More about this job

Skills

Leadership
Case management
Communication skills
Regulatory compliance
Staff training
Team building
Inspect staff
Confidentiality
Teamwork
Collaboration
Harm reduction
Organizational skills
Prioritization
Computer skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Mental health
Relationship building

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Jobs in the United States