Logistics Coordinator

• Simple Staffing is hiring for this position on behalf of DP World * Interested in joining a dynamic and growing 3PL as a L2 – Logistics Coordinator where lots of engineering challenges await? Our El Paso, TX team is working on continuous improvements, operational efficiencies and layout, and is looking for a motivated and experienced colleague with a strong background in supply chain management. Pay: $26.50 an hour

If you are a results-oriented, team-player with a track record for providing top-tier customer service and possessing a "can-do" attitude and you find yourself excited for the possibility of expanding your role within the Company at this time - then we want to hear from you and how you might contribute to the further growth of the team within this role!

About the Role

How you will contribute:

• Support Data Center Operations including but not limited to receiving, storing, and shipping material.
• Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders.
• Build a close working relationship with the FTEs through understanding their day to day business requirements and servicing accordingly.
• Ensure customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
• Maintain accurate records and metrics, perform audits as necessary.
• Identify, document, and implement Opportunity For Improvements (OFI)
• Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
• Maintain a strong working knowledge of all operating systems pertaining to work area.
• Ability to communicate both internally and externally with the customers and stakeholders.
• Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
• Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
• Other duties as assigned.

Responsibilities

• Conduct operational audits for FacOps
• Review work orders including blocked work order details
• Point of contact for escalations and/or urgent orders
• Review open tasks and provide updates as needed
• Conduct order tracking and material delivery analysis using shipment tracker
• Complete required training
• Complete Vendor Managed Inventory (VMI) ordering, management, and invoice tracking
• Place EPP orders
• Other duties as assigned

Qualifications:

• Ability to push, pull, or lift up to 50 lbs.
• Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.
• Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
• Ability to adapt and work in an ever changing, stress induced changing environment.
• Ability to multitask effectively.
• Experience operating a forklift, electric tug, and/or pallet jack.
• Ability to push, pull, or lift up to 50 lbs.
• Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.
• Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
• Ability to adapt and work in an ever changing, stress induced changing environment.
• Ability to multitask effectively.
• Experience operating a forklift, electric tug, and/or pallet jack.

Health insurance Paid time off Dental insurance 401(k) matching Vision insurance Flexible spending account Health savings account