Security Systems Project Manager

Description Department: Technology Division Position Title: Security Systems Project Manager Employment Type: Full-Time

Position Summary Silver Star Protection Group is seeking an experienced Security Systems Project Manager to oversee the planning, design, coordination, and successful execution of commercial security and low-voltage technology projects. The ideal candidate will possess extensive technical knowledge of IP video surveillance, electronic access control, intrusion detection, network infrastructure, and integrated security solutions. This position requires a hands-on technical background combined with strong project management, leadership, organizational, and client communication skills. The Security Systems Project Manager will be responsible for managing projects from initial site surveys and system design through installation, testing, commissioning, and final client handoff, ensuring projects are completed on schedule, within budget, and according to company quality standards.

Key Responsibilities

1. Project Management and Execution

• Manage commercial security and low-voltage installation projects from initial planning through completion.
• Conduct site surveys to assess infrastructure requirements, equipment placement, and installation conditions.
• Develop project scopes, installation schedules, labor requirements, and equipment needs.
• Coordinate project activities with internal technicians, subcontractors, vendors, and clients.
• Monitor project budgets, timelines, labor utilization, and overall performance.
• Identify potential project delays, technical challenges, and resource constraints, implementing corrective actions as necessary.
• Maintain accurate project documentation, progress reports, and completion records.
• Ensure all installations meet approved project specifications and company standards.

2. Security System Design and Technical Expertise

• Design and coordinate installation of IP video surveillance systems, electronic access control, intrusion detection, and integrated security solutions.
• Review security drawings, camera placement, access control configurations, and network architecture.
• Demonstrate working knowledge of Digital Watchdog (DW Spectrum), DMP, and comparable commercial security platforms.
• Understand network video recorders, video management systems, IP cameras, and recording infrastructure.
• Evaluate system integration requirements involving video surveillance, access control, alarm systems, and networking.
• Provide technical guidance to installation teams regarding equipment selection, system configuration, and troubleshooting.
• Coordinate system programming, testing, and commissioning with designated technical personnel.

3. Network Infrastructure and Low-Voltage Systems

• Oversee structured cabling installations, including Cat6, fiber optics, and associated low-voltage infrastructure.
• Understand wired and wireless network design, managed switches, PoE, VLANs, and IP addressing.
• Review network equipment requirements and connectivity between cameras, controllers, servers, and network devices.
• Coordinate MDF and IDF infrastructure, network racks, patch panels, and equipment installations.
• Troubleshoot network connectivity issues affecting security system performance.
• Ensure installation practices follow applicable codes, manufacturer requirements, and industry standards.

4. Team Leadership and Field Coordination

• Coordinate daily project activities with installation technicians, team leads, and subcontractors.
• Establish clear expectations regarding installation quality, productivity, and project deadlines.
• Conduct jobsite walkthroughs to verify installation progress and workmanship.
• Provide technical guidance and support to field personnel.
• Identify employee training needs and assist with technical development.
• Promote accountability, teamwork, and consistent adherence to company procedures.
• Escalate staffing, scheduling, and technical concerns to the Director of Technology when appropriate.

5. Quality Control, Testing, and Client Handoff

• Perform quality control inspections throughout the installation process.
• Verify that installed equipment matches approved drawings and project requirements.
• Ensure cameras, access control devices, network equipment, and associated systems have been properly tested.
• Coordinate resolution of outstanding installation deficiencies before project completion.
• Verify that system documentation, configurations, and applicable credentials are properly organized.
• Coordinate final system demonstrations, client training, and project handoff.
• Ensure projects are delivered in a professional, functional, and client-ready condition.

6. Client Communication and Operational Coordination

• Serve as a primary point of contact for assigned projects.
• Maintain professional communication with customers, general contractors, vendors, and internal departments.
• Provide timely project status updates, including scheduling changes, outstanding items, and completion milestones.
• Coordinate with Sales, Operations, and Technology leadership to clarify project requirements.
• Assist in evaluating change orders, additional scope requests, and project modifications.
• Support the development and improvement of project management procedures and operational workflows.

Requirements

• Minimum 5 years of experience managing security system, telecommunications, network infrastructure, or low-voltage installation projects.
• Strong technical background in commercial IP surveillance, electronic access control, and network infrastructure.
• Demonstrated experience managing projects from site survey through final commissioning and client handoff.
• Ability to interpret security system drawings, floor plans, installation documentation, and technical specifications.
• Working knowledge of managed switches, PoE, VLANs, structured cabling, and fiber infrastructure.
• Experience coordinating technicians, subcontractors, project schedules, and material requirements.
• Strong troubleshooting, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously while maintaining quality and accountability.
• Valid driver's license and ability to travel to project locations as required.

Preferred Qualifications

• 10 or more years of experience in commercial security systems, networking, telecommunications, or low-voltage integration.
• Experience with Digital Watchdog, DMP, and other commercial surveillance and access control platforms.
• Previous experience supervising technical teams or coordinating multiple installation crews.
• Experience with project budgeting, labor forecasting, and operational performance metrics.
• Illinois Permanent Employee Registration Card (PERC).
• PMP certification or active pursuit of PMP certification.
• Cisco CCNA, CEDIA, or comparable industry certifications.
• Familiarity with remote network monitoring, system diagnostics, and integrated technology solutions.
• Experience using project management software and AI-assisted tools to improve documentation, scheduling, and operational efficiency.

Performance Expectations

Success in this position will be evaluated based on:

• Project Delivery: Completion of assigned projects according to approved schedules and scope.
• Budget Management: Effective control of project labor, materials, and installation expenses.
• Installation Quality: Compliance with company installation standards and successful quality control inspections.
• Technical Accuracy: Proper coordination of system design, equipment installation, configuration, and testing.
• Project Documentation: Accurate and timely maintenance of project records and completion documentation.
• Team Coordination: Effective communication, resource planning, and accountability among assigned installation personnel.
• Client Satisfaction: Professional communication, timely resolution of concerns, and successful project handoffs.

Position Authority and Accountability The Security Systems Project Manager reports directly to the Director of Technology and is accountable for the coordination and execution of assigned installation projects.

This position works closely with installation personnel, subcontractors, technical specialists, Sales, and Operations to ensure efficient project delivery.

The Project Manager is expected to demonstrate independent judgment in day-to-day project coordination while communicating major scope changes, budget concerns, scheduling conflicts, and technical risks to Technology Division leadership.

Ideal Candidate Profile The successful candidate will combine practical field experience with strong project management capabilities. They should be equally comfortable conducting a technical site survey, reviewing security system designs, coordinating installation teams, troubleshooting network infrastructure, and communicating project expectations to clients.

Silver Star Protection Group is seeking a technically knowledgeable, organized, and accountable professional who can manage complex security installation projects while supporting the continued growth, consistency, and operational efficiency of the Technology Division.