Jobs in the United States

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Added 1 min ago
Manufacturing Electrical Engineering Co-Op (Spring/Summer 2027)
RTX
United States
…manufacturing support staff to address test, product flow, quality, ergonomic, and safety challenges in state-of-the-art manufacturing and testing environments. This role offers hands-on…
Added 1 min ago
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Civil Engineer PE - Liberal, KS
GPAC
Liberal, KS
- $100,000 to $165,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 1 min ago
G
Civil Engineer PE - Hutchinson, KS
GPAC
Hutchinson, KS
- $100,000 to $165,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 1 min ago
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Civil Engineer PE - Great Bend, KS
GPAC
Great Bend, KS
- $100,000 to $165,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 1 min ago
G
Civil Engineer PE - Coffeyville, KS
GPAC
Coffeyville, KS
- $100,000 to $165,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 6 mins ago
Senior Principal - Red Team Engineer
Hewlett Packard Enterprise
All, TX
Credited CVE’s, participation in bug bounty programs, security blogging, publicly available quality code or tools.
Added 6 mins ago
Pre-Sales Systems Engineer - South Florida
Hewlett Packard Enterprise
All, FL · Miami, FL
…solutions. We have an exciting opportunity for a Pre-Sales Systems Engineer (SE) to join our team supporting our Higher Education and State Government business in Florida. This position is…
Added 6 mins ago
Mechanical Design Engineer
Hewlett Packard Enterprise
Roseville, CA
HPE Networking is seeking a motivated Mechanical Design Engineer to help develop the next generation of high-performance networking hardware. This role focuses on the mechanical design,…
Added 6 mins ago
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Professional Engineer-Land Development
GPAC
Coeur d'Alene, ID
- $100,000 to $140,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 6 mins ago
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Professional Engineer-Land Development
GPAC
Twin Falls, ID
- $100,000 to $140,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 6 mins ago
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Professional Engineer-Land Development
GPAC
Rexburg, ID
- $100,000 to $140,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 6 mins ago
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Land Development PE
GPAC
Jacksonville, FL
- $140,000 to $210,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 8 mins ago
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Civil Engineer- Land Development
GPAC
Tampa, FL
- $80,000 to $120,000 USD / year
…excellence and long-term client relationships is seeking a Civil Engineer with land development experience to join their team. This role focuses on site design, subdivisions, and drainage…
Added 8 mins ago
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Professional Engineer Project Manager
GPAC
Lincoln, NE
- $85,000 to $125,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 10 mins ago
Data Engineer 4
Capital One
McLean, VA · Richmond, VA · Chicago, IL · Plano, TX
Architect and enforce common data engineering design patterns to ensure code quality, maintainability, and reusability across data platforms and pipelines
Added 12 mins ago
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PROJECT BRIDGE ENGINEER | NORTH DALLAS METRO
GPAC
Addison, TX
- $100,000 to $125,000 USD / year
A growing transportation engineering firm in the Dallas metropolitan area is seeking a Project Bridge Engineer ready for meaningful design responsibility, exceptional mentorship, and an…
Added 12 mins ago
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SENIOR BRIDGE ENGINEER | NORTH DALLAS METRO
GPAC
Frisco, TX
- $150,000 to $180,000 USD / year
An established, growing engineering firm in the Dallas metropolitan area is seeking a Senior Bridge Engineer ready to turn deep technical experience into greater project ownership, client…
Added 12 mins ago
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PROJECT BRIDGE ENGINEER | NORTH DALLAS METRO
GPAC
Frisco, TX
- $100,000 to $125,000 USD / year
A growing transportation engineering firm in the Dallas metropolitan area is seeking a Project Bridge Engineer ready for meaningful design responsibility, exceptional mentorship, and an…
Added 12 mins ago
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Mechanical Director | MEP Building Systems
GPAC
Friendswood, TX
- $160,000 to $195,000 USD / year
Meaningful project ownership: Guide mechanical design from early planning through construction, with authority over quality and delivery.
Added 12 mins ago
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SENIOR BRIDGE ENGINEER | NORTH DALLAS METRO
GPAC
Garland, TX
- $150,000 to $180,000 USD / year
An established, growing engineering firm in the Dallas metropolitan area is seeking a Senior Bridge Engineer ready to turn deep technical experience into greater project ownership, client…
Added 14 mins ago
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SENIOR BRIDGE ENGINEER | NORTH DALLAS METRO
GPAC
Addison, TX
- $150,000 to $180,000 USD / year
An established, growing engineering firm in the Dallas metropolitan area is seeking a Senior Bridge Engineer ready to turn deep technical experience into greater project ownership, client…
Added 14 mins ago
G
Mechanical Director | MEP Building Systems
GPAC
Katy, TX
- $160,000 to $195,000 USD / year
Meaningful project ownership: Guide mechanical design from early planning through construction, with authority over quality and delivery.
Added 15 mins ago
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Civil Engineer- Land Development
GPAC
Murrieta, CA
- $80,000 to $120,000 USD / year
…excellence and long-term client relationships is seeking a Civil Engineer with land development experience to join their team. This role focuses on site design, subdivisions, and drainage…
Added 18 mins ago
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Certified Engineer-PE - Great Bend, KS
GPAC
Great Bend, KS
- $100,000 to $165,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 18 mins ago
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Certified Engineer-PE - Garden City, KS
GPAC
Garden City, KS
- $100,000 to $165,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…

Sigma Computing

Digital Customer Success Manager

San Francisco, CA, United States
NY, United States

$100,000 to $118,000 USD / year

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Job details

Pay: $100,000 to $118,000 USD / year
Experience: 4+ years of customer success experience in SaaS, with a track record managing high-volume customer portfolios
Posting language: English
Posted: Nov 5, 2026

Original job description

Digital Customer Success Manager

This is an in-office role based out of our New York and San Francisco office.

About the Role

Sigma Computing is hiring a Digital Customer Success Manager to help scale success across our growing commercial book of business. Sigma is the AI runtime for business - a platform where teams build and run analytics, AI apps, and agents directly on governed warehouse data (Snowflake, Databricks, BigQuery, and more), using chat, a spreadsheet interface, SQL, or Python. In this role, you'll own a high-volume portfolio of mid-market customers who are leveraging Sigma to move from static dashboards to live, AI-powered workflows.

Success in this role is about smart prioritization. With a large book of accounts, you'll use data-driven signals and automation to focus your attention where it drives the most impact: accelerating adoption, surfacing expansion opportunities, and mitigating churn before it happens.

Key Responsibilities

Manage a high-volume portfolio of mid-market accounts through scalable engagement models (automation, self-service resources, and direct outreach), delivering a consistent, high-quality customer experience at scale
Drive rapid time-to-value through efficient coordination of self-serve onboarding, training, and enablement programs
Monitor customer health dashboards and use leading and lagging indicators (product adoption, feature utilization, active user growth, support ticket patterns, and time-to-value) to identify churn risk and expansion readiness
Apply cohort analysis and customer segmentation to identify trends and optimize engagement strategies across your portfolio
Develop and deliver targeted customer communications that enable self-service success and reduce reliance on direct touchpoints
Conduct focused customer meetings tied to specific outcomes: risk mitigation, expansion, or renewal
Use deep product knowledge to drive adoption of Sigma's features, including AI capabilities, and identify relevant use cases and upsell opportunities for each customer's context
Collaborate with Sales, Support, and Product to ensure clean handoffs and fast issue resolution
Contribute to the development and ongoing maintenance of scalable playbooks, templates, and resources that the broader CS team can leverage

Required Qualifications

4+ years of customer success experience in SaaS, with a track record managing high-volume customer portfolios
Demonstrated ability to analyze customer usage data and translate insights into action
Proficiency with customer success platforms (e.g., Gainsight, Vitally, Totango) and the analytics workflows that support them
Experience building or refining repeatable playbooks and scalable CS processes
Familiarity with data analytics and business intelligence concepts; you don't need to be a data engineer, but you should be comfortable talking to customers about their data workflows
Strong project management skills with the ability to run multiple workstreams simultaneously without dropping context
Excellent written and verbal communication, particularly in asynchronous and digital-first settings
Bachelor's degree in Business, Computer Science, or a related field

Preferred Qualifications

Experience with analytics or BI platforms (Tableau, Looker, Power BI, or similar); bonus if you've used or sold a product that sits on top of a cloud data warehouse
Familiarity with AI agents, AI apps, or AI-powered workflows in a business context; ideally you've helped customers adopt or get value from these tools
Basic SQL knowledge and comfort with data concepts
Experience building customer health scores and success metrics frameworks

Compensation & Benefits

The base salary range for this position is $100,000 – $118,000 annually. Actual compensation may vary based on a candidate's qualifications, skills, and experience. Base pay is one component of Sigma's total compensation package, which also includes variable pay (tied to goal achievement), stock options, and a comprehensive benefits package.

We encourage you to apply even if you don't meet every listed requirement.

About us:

Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.

Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.

Come join us!

Benefits For Our Full-Time Employees:

Equity
Generous health benefits
Flexible time off policy. Take the time off you need!
Paid bonding time for all new parents
Traditional and Roth 401k
Commuter and FSA benefits
Lunch Program
Dog friendly office

Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow.

Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney. All roles have a 25% travel expectation unless explicitly stated otherwise.

Our Privacy Practices

When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia).

Sigma’s use of AI

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

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