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Transmission Line Project Manager
HDR
Glen Allen, VA
HDR is looking for a Transmission Line Project Manager to join our growing and nationally ranked team of Power Delivery professionals. In the role of Transmission Line Project Manager,…
Added 1 min ago
Project Engineer
Baker Construction
Dallas, TX
The Project Engineer supports field activities and spends a majority of time working with the Project Manager supporting project administration on multiple small projects, or one medium to…
Added 2 mins ago
Sales Operations Intern
Coloplast A/S
Arlington HQ, VA
The Sales Operations Intern is based in a Kerecis office and reports to the Senior Process Improvement Engineer. This is a temporary part-time position, working up to 20 hours a week.
Added 2 mins ago
Product Manager
Vestwell
NY · Austin, TX · King of Prussia, PA · Scottsdale, AZ
Consistent management of project work through the SDLC
Added 3 mins ago
Senior Network Security Engineer
GD Information Technology, Inc.
United States
The Senior Network Security Engineer is responsible for the configuration, deployment, and management of the customer’s security appliances and infrastructure in a 24x7x365 environment. The…
Added 3 mins ago
Senior Field Engineer - REMOTE
GD Information Technology, Inc.
Remote, United States
Planning, Project Planning, Project Schedule, Results ReportingCertifications:
Added 4 mins ago
Bridge Inspection Team Leader
Michael Baker International
Rocky Hill, CT
…members. Under the guidance of Engineers, Technical Managers, and Project Managers, the successful candidate will have the opportunity to work on a variety of…
Added 4 mins ago
FC
Closeout Systems Engineer
Flatiron Construction Corp
Riverdale, MD
- $75,000 USD / year
Are you ready to lead with precision and tackle complex challenges? As a Field Engineer, you will be the driving force behind projects, providing technical engineering information to ensure…
Added 4 mins ago
Equipment Specialist Support, Senior - PR 1479
Explore
Robins AFB, GA
Assist the System Engineer in maintaining Configuration Management (CM).
Added 4 mins ago
Fabrication Engineer (Onsite - Only W2)
Performix
Mount Juliet, TN
Added 5 mins ago
TL
Project Manager - Jones Beach
The LiRo Group
Wantagh, NY
- $80 to $90 USD / hour
We have an immediate need for a Project Manager in Wantagh, NY. The client is NYS OGS.
Added 5 mins ago
Engineer I, Controlled Environments
Getinge
Merrimack, NH
A Quality Engineer I, Controlled Environments, is responsible to provide engineering and technical support in the areas of Cleanroom Environmental Monitoring, Contamination Controls, and…
Added 5 mins ago
M
Construction Project Manager II
Markon
Arlington, VA
- $100,000 to $107,000 USD / year
Experience working with architect-engineer firms, construction contractors, and Government project stakeholders.
Added 5 mins ago
M
Software Engineer 2
Markon
Fort Meade, MD
- $245,000 to $255,000 USD / year
Markon is seeking a Software Engineer Level 2 to support the Fort Meade Customer. This role focuses on developing, testing, and maintaining software solutions using Python, Linux, and…
Added 5 mins ago
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Systems Engineer Level 3
Markon
Fort Meade, MD
- $200,000 to $220,000 USD / year
Markon is seeking a Systems Engineer Level 3 to support the Fort Meade Customer. This role focuses on designing, integrating, and maintaining mission-critical RF and FORNSAT systems, GOTS…
Added 5 mins ago
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Systems Engineer Level 1
Markon
Annapolis Junction, MD
- $120,000 to $140,000 USD / year
Markon is seeking a Systems Engineer to support the Fort Meade Customer. This role focuses on the design, integration, testing, and deployment of data center solutions for satellite…
Added 5 mins ago
Software Development Engineer - Front End
Clearwater Analytics, LLC
United States
Job Title: Front-end Software Development Engineer
Added 6 mins ago
SC
Project Engineer
SPC Co.
New York, NY
- $115,000 USD / year
Join our $61M Central Park Reservoir Dam Rehabilitation Project, a high-profile NYC DEP infrastructure modernization effort focused on improving dam safety, embankment stabilization,…
Added 6 mins ago
Manufacturing Engineer
PRYER AEROSPACE LLC
Tulsa, OK
Works with contract review and project managers to ensure contract is consistent with final quote and purchase order. Revisions may also be required following Manufacturing Engineer’s…
Added 7 mins ago
Critical Environments Operator IV
CyrusOne Management Services LLC
San Antonio, TX
Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work
Added 7 mins ago
Intern - Surface Water - MI/OH/GA
Spicer Group Inc.
Saginaw, MI · Manistee, MI · Byron Center, MI · Dundee, MI · East Lansing, MI · Bingham Farms, MI · Cumming, GA · New Philadelphia, OH · Independence, OH · Standish, MI
Ability to work collaboratively with project teams and participate in assigned office and supervised field activities while following safety requirements
Added 7 mins ago
Intern - Drinking Water & Wastewater - MI/OH/GA
Spicer Group Inc.
Saginaw, MI · Byron Center, MI · Dundee, MI · East Lansing, MI · Bingham Farms, MI · Cumming, GA · New Philadelphia, OH · Independence, OH · Standish, MI
…Wastewater Service Line. Working alongside experienced engineers and project teams, you will assist with basic tasks that support this service line’s work at your level of experience. This…
Added 8 mins ago
AC
Validation Engineer II
Alcami Corporation
Pepperell, MA
- $38 to $47 USD / hour
Responsibilities for a Validation Engineer II involve validation equipment preparation, protocol execution, and final report generation. This position will perform a wide range of…
Added 8 mins ago
AC
Validation Engineer I
Alcami Corporation
Pepperell, MA
- $32 to $38 USD / hour
Responsibilities for a Validation Engineer I involve validation equipment operation, protocol development, protocol execution and associated activities. This position will support a wide…
Added 8 mins ago
Lead Underground Transmission Line Engineer 2 - Grid
Sargent & Lundy
Hamilton, NJ
Direct project team of other engineers, designers, and drafters

Sigma Computing

Digital Customer Success Manager

San Francisco, CA, United States
NY, United States

$100,000 to $118,000 USD / year

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Job details

Pay: $100,000 to $118,000 USD / year
Experience: 4+ years of customer success experience in SaaS, with a track record managing high-volume customer portfolios
Posting language: English
Posted: Nov 5, 2026

Original job description

Digital Customer Success Manager

This is an in-office role based out of our New York and San Francisco office.

About the Role

Sigma Computing is hiring a Digital Customer Success Manager to help scale success across our growing commercial book of business. Sigma is the AI runtime for business - a platform where teams build and run analytics, AI apps, and agents directly on governed warehouse data (Snowflake, Databricks, BigQuery, and more), using chat, a spreadsheet interface, SQL, or Python. In this role, you'll own a high-volume portfolio of mid-market customers who are leveraging Sigma to move from static dashboards to live, AI-powered workflows.

Success in this role is about smart prioritization. With a large book of accounts, you'll use data-driven signals and automation to focus your attention where it drives the most impact: accelerating adoption, surfacing expansion opportunities, and mitigating churn before it happens.

Key Responsibilities

Manage a high-volume portfolio of mid-market accounts through scalable engagement models (automation, self-service resources, and direct outreach), delivering a consistent, high-quality customer experience at scale
Drive rapid time-to-value through efficient coordination of self-serve onboarding, training, and enablement programs
Monitor customer health dashboards and use leading and lagging indicators (product adoption, feature utilization, active user growth, support ticket patterns, and time-to-value) to identify churn risk and expansion readiness
Apply cohort analysis and customer segmentation to identify trends and optimize engagement strategies across your portfolio
Develop and deliver targeted customer communications that enable self-service success and reduce reliance on direct touchpoints
Conduct focused customer meetings tied to specific outcomes: risk mitigation, expansion, or renewal
Use deep product knowledge to drive adoption of Sigma's features, including AI capabilities, and identify relevant use cases and upsell opportunities for each customer's context
Collaborate with Sales, Support, and Product to ensure clean handoffs and fast issue resolution
Contribute to the development and ongoing maintenance of scalable playbooks, templates, and resources that the broader CS team can leverage

Required Qualifications

4+ years of customer success experience in SaaS, with a track record managing high-volume customer portfolios
Demonstrated ability to analyze customer usage data and translate insights into action
Proficiency with customer success platforms (e.g., Gainsight, Vitally, Totango) and the analytics workflows that support them
Experience building or refining repeatable playbooks and scalable CS processes
Familiarity with data analytics and business intelligence concepts; you don't need to be a data engineer, but you should be comfortable talking to customers about their data workflows
Strong project management skills with the ability to run multiple workstreams simultaneously without dropping context
Excellent written and verbal communication, particularly in asynchronous and digital-first settings
Bachelor's degree in Business, Computer Science, or a related field

Preferred Qualifications

Experience with analytics or BI platforms (Tableau, Looker, Power BI, or similar); bonus if you've used or sold a product that sits on top of a cloud data warehouse
Familiarity with AI agents, AI apps, or AI-powered workflows in a business context; ideally you've helped customers adopt or get value from these tools
Basic SQL knowledge and comfort with data concepts
Experience building customer health scores and success metrics frameworks

Compensation & Benefits

The base salary range for this position is $100,000 – $118,000 annually. Actual compensation may vary based on a candidate's qualifications, skills, and experience. Base pay is one component of Sigma's total compensation package, which also includes variable pay (tied to goal achievement), stock options, and a comprehensive benefits package.

We encourage you to apply even if you don't meet every listed requirement.

About us:

Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.

Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.

Come join us!

Benefits For Our Full-Time Employees:

Equity
Generous health benefits
Flexible time off policy. Take the time off you need!
Paid bonding time for all new parents
Traditional and Roth 401k
Commuter and FSA benefits
Lunch Program
Dog friendly office

Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow.

Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney. All roles have a 25% travel expectation unless explicitly stated otherwise.

Our Privacy Practices

When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia).

Sigma’s use of AI

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

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