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Technology Project Manager - Cyber Security
Hard Rock Digital
Remote, United States
We are looking for a Technology Project Manager who likes high-accountability environments. This is not a box-ticking, follow-the-process job. It is about driving outcomes, building…
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Coord-Regulatory Qual Programs
Lexington Medical Center
West Columbia, SC
…System (PQRS) GPRO, Value Based Purchasing), regulatory quality program audits, and other regulatory quality programs. The position requires an understanding of health care operations,…
Added 1 min ago
Sponsored Programs Project Manager I_ ORSP Research Mission
University of Mississippi Medical Center
Jackson, MS
To collaborate in the coordination, management, and oversight of activities and resources for an assigned sponsored program project in a central research service office within the…
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Merchandising Part Time Days
Lowes
Dekalb, IL
- $15 to $15.6 USD / hour
- Part-time
Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
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Full Time - Merchandising Service Associate - Day
Lowes
Lowell, MA
- $17 to $17.7 USD / hour
- Full-time
Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
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Full Time - Merchandising Service Associate - Day
Lowes
Auburn, NY
- $16 to $16.15 USD / hour
- Full-time
Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
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Full Time - Merchandising Service Associate - Day
Lowes
Stockbridge, GA
- Full-time
Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
Added 2 mins ago
Sales Floor Dept Supervisor - Appliances-Cabinets-Millwork
Lowes
Harrisonburg, VA
In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD).
Added 2 mins ago
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Full Time - Merchandising Service Associate - Day
Lowes
Commerce Township, MI
- Full-time
Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
Added 3 mins ago
Project Quality Manager – Propulsion Systems
Stellantis
Auburn Hills, MI
The Project Quality Manager – PRS is a program-oriented leadership role responsible for defining, integrating, and executing the quality strategy across the full propulsion system program…
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Benefits Program Manager - Retirement & ESPP (Hybrid)
AECOM
Los Angeles, CA
- $80,000 to $110,000 USD / year
AECOM has an opening for a Benefits Program Manager - Retirement Plans to join our Global Benefits & Well-being team in our Dallas office or a hybrid work location. The role provides…
Added 3 mins ago
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Benefits Program Manager - Retirement & ESPP (Hybrid)
AECOM
Dallas, TX
- $80,000 to $110,000 USD / year
AECOM has an opening for a Benefits Program Manager - Retirement Plans to join our Global Benefits & Well-being team in our Dallas office or a hybrid work location. The role provides…
Added 3 mins ago
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Benefits Program Manager - Retirement & ESPP (Hybrid)
AECOM
Atlanta, GA
- $80,000 to $110,000 USD / year
AECOM has an opening for a Benefits Program Manager - Retirement Plans to join our Global Benefits & Well-being team in our Dallas office or a hybrid work location. The role provides…
Added 3 mins ago
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Benefits Program Manager - Retirement & ESPP (Hybrid)
AECOM
Denver, CO
- $80,000 to $110,000 USD / year
AECOM has an opening for a Benefits Program Manager - Retirement Plans to join our Global Benefits & Well-being team in our Dallas office or a hybrid work location. The role provides…
Added 3 mins ago
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Benefits Program Manager - Retirement & ESPP (Hybrid)
AECOM
Conshohocken, PA
- $80,000 to $110,000 USD / year
AECOM has an opening for a Benefits Program Manager - Retirement Plans to join our Global Benefits & Well-being team in our Dallas office or a hybrid work location. The role provides…
Added 3 mins ago
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Program Manager – DOE National Laboratory Capital Building Programs
AECOM
New York, NY
- $250,000 to $300,000 USD / year
AECOM seeks an experienced Program Manager to lead multidisciplinary teams delivering complex engineering, design, and infrastructure projects for U.S. Department of Energy (DOE) national…
Added 3 mins ago
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Program Manager – DOE National Laboratory Capital Building Programs
AECOM
Boston, MA
- $250,000 to $300,000 USD / year
AECOM seeks an experienced Program Manager to lead multidisciplinary teams delivering complex engineering, design, and infrastructure projects for U.S. Department of Energy (DOE) national…
Added 3 mins ago
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Program Manager – DOE National Laboratory Capital Building Programs
AECOM
Bloomfield, NJ
- $250,000 to $300,000 USD / year
AECOM seeks an experienced Program Manager to lead multidisciplinary teams delivering complex engineering, design, and infrastructure projects for U.S. Department of Energy (DOE) national…
Added 3 mins ago
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Assistant Store Manager
BeMobile
West Monroe, LA
- $30 to $35 USD / hour
…your sales targets, achieving team goals, or completing a big project, you’ll enjoy team dinners, outings, and annual bonding events that bring everyone together to celebrate your hard…
Added 3 mins ago
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Interim Dean, Student Services (Counseling)
Victor Valley Community College
Victorville, CA
- $147,288 to $207,240 USD / year
…acceptability and conformance with division standards, including program and project priorities and performance evaluations; works with employees to correct deficiencies; implements…
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Staff Electrical E&C Project Manager - Power, Project Execution
Williams WPC-I, LLC.
United States
As a Staff Electrical E&C Project Manager, you are not just managing projects - you are defining how complex power generation initiatives are executed across the organization. This role…
Added 3 mins ago
Senior E&C Project Manager - Power, Project Execution
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As a Senior E&C Project Manager, you’ll lead moderate-to-large-scale power generation initiatives where technical complexity meets strategic impact. Your expertise in PLC/Stage-Gate…
Added 4 mins ago
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HR Technology Manager
Ryan Companies US Inc
United States
- $136,400 to $170,500 USD / year
The HCM Program Manager will manage the continued development and implementation of Ryan’s Human Capital Management (HCM) program, Workday. This role involves collaborating with…
Added 4 mins ago
Knowledge Manager
Analytic Services Inc
El Segundo, CA
ANSER is seeking an experienced Knowledge Manager to support U.S. Space Force organizations in El Segundo, California. In this key role you will establish, implement, and maintain effective…
Added 5 mins ago
Soybean Seed Marketing Manager - Research Triangle Park, NC
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Research Triangle Park, NC
Now hiring! Soybean Seed Marketing Manager - Research Triangle Park, NC

Sigma Computing

Digital Customer Success Manager

San Francisco, CA, United States
NY, United States

$100,000 to $118,000 USD / year

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Job details

Pay: $100,000 to $118,000 USD / year
Experience: 4+ years of customer success experience in SaaS, with a track record managing high-volume customer portfolios
Posting language: English
Posted: Nov 5, 2026

Original job description

Digital Customer Success Manager

This is an in-office role based out of our New York and San Francisco office.

About the Role

Sigma Computing is hiring a Digital Customer Success Manager to help scale success across our growing commercial book of business. Sigma is the AI runtime for business - a platform where teams build and run analytics, AI apps, and agents directly on governed warehouse data (Snowflake, Databricks, BigQuery, and more), using chat, a spreadsheet interface, SQL, or Python. In this role, you'll own a high-volume portfolio of mid-market customers who are leveraging Sigma to move from static dashboards to live, AI-powered workflows.

Success in this role is about smart prioritization. With a large book of accounts, you'll use data-driven signals and automation to focus your attention where it drives the most impact: accelerating adoption, surfacing expansion opportunities, and mitigating churn before it happens.

Key Responsibilities

Manage a high-volume portfolio of mid-market accounts through scalable engagement models (automation, self-service resources, and direct outreach), delivering a consistent, high-quality customer experience at scale
Drive rapid time-to-value through efficient coordination of self-serve onboarding, training, and enablement programs
Monitor customer health dashboards and use leading and lagging indicators (product adoption, feature utilization, active user growth, support ticket patterns, and time-to-value) to identify churn risk and expansion readiness
Apply cohort analysis and customer segmentation to identify trends and optimize engagement strategies across your portfolio
Develop and deliver targeted customer communications that enable self-service success and reduce reliance on direct touchpoints
Conduct focused customer meetings tied to specific outcomes: risk mitigation, expansion, or renewal
Use deep product knowledge to drive adoption of Sigma's features, including AI capabilities, and identify relevant use cases and upsell opportunities for each customer's context
Collaborate with Sales, Support, and Product to ensure clean handoffs and fast issue resolution
Contribute to the development and ongoing maintenance of scalable playbooks, templates, and resources that the broader CS team can leverage

Required Qualifications

4+ years of customer success experience in SaaS, with a track record managing high-volume customer portfolios
Demonstrated ability to analyze customer usage data and translate insights into action
Proficiency with customer success platforms (e.g., Gainsight, Vitally, Totango) and the analytics workflows that support them
Experience building or refining repeatable playbooks and scalable CS processes
Familiarity with data analytics and business intelligence concepts; you don't need to be a data engineer, but you should be comfortable talking to customers about their data workflows
Strong project management skills with the ability to run multiple workstreams simultaneously without dropping context
Excellent written and verbal communication, particularly in asynchronous and digital-first settings
Bachelor's degree in Business, Computer Science, or a related field

Preferred Qualifications

Experience with analytics or BI platforms (Tableau, Looker, Power BI, or similar); bonus if you've used or sold a product that sits on top of a cloud data warehouse
Familiarity with AI agents, AI apps, or AI-powered workflows in a business context; ideally you've helped customers adopt or get value from these tools
Basic SQL knowledge and comfort with data concepts
Experience building customer health scores and success metrics frameworks

Compensation & Benefits

The base salary range for this position is $100,000 – $118,000 annually. Actual compensation may vary based on a candidate's qualifications, skills, and experience. Base pay is one component of Sigma's total compensation package, which also includes variable pay (tied to goal achievement), stock options, and a comprehensive benefits package.

We encourage you to apply even if you don't meet every listed requirement.

About us:

Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.

Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.

Come join us!

Benefits For Our Full-Time Employees:

Equity
Generous health benefits
Flexible time off policy. Take the time off you need!
Paid bonding time for all new parents
Traditional and Roth 401k
Commuter and FSA benefits
Lunch Program
Dog friendly office

Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow.

Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney. All roles have a 25% travel expectation unless explicitly stated otherwise.

Our Privacy Practices

When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia).

Sigma’s use of AI

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

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