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MR
Office Assistant/Permit and Rebate Coordinator
Mr. Rooter of Poughkeepsie
Poughkeepsie, NY
- $25 to $30 USD / hour
…paperwork that keeps our jobs moving, working under our Office Manager in…
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Territory Manager
(USA) Ecolab Inc.
TX
Join Ecolab's industry leading Textile Care team as a Commercial Laundry – Territory Manager. You will make a positive impact on our commercial laundry customers as you provide expert…
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WOUND MEDICINE TECHNICIAN
MedCentris
Vicksburg, MS
Inventory control and ordering as directed by Clinical Coordinator or Program Director.
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VU
Retail Assistant Manager
Visit us on our LinkedIn Page
Daytona Beach, FL
- $16.25 to $19 USD / hour
Step into a role that blends teamwork, hands-on execution, and leadership. As an Assistant Store Manager, you’ll work side by side with the Store Manager to exceed customer expectations,…
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PP
Patient Care Specialist (Medical Assistant)
Planned Parenthood CWNY
Batavia, NY
- $20.71 to $24.05 USD / hour
…Medicaid for Pregnant Women, and the Family Planning Benefit Program and assisting the patient with the completion of forms and releases; verify insurance eligibility and coverage prior to…
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Quality Assurance Technician I
ZMC-US MA ZOLL Medical Corporation
Chelmsford, MA
…Supports quality improvement, corrective and prevention action program. Works under general supervision. Reports to Supervisor and/or Quality Assurance…
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Quality Assurance Technician II
ZMC-US MA ZOLL Medical Corporation
Chelmsford, MA
…Supports quality improvement, corrective and prevention action program. Supports and manages vendor (product, accessory, and subassembly) field returns. Works under general supervision.…
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Phlebotomist
Avita Health System
Ontario, OH
Under supervision of the Laboratory Manager or designee, maintains laboratory equipment as necessary, assists in clerical duties of the department, assists technicians and technologists as…
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MC
Warehouse Associate I- Driver
Mediacom Communications Corporation
Mexico Beach FL
- $15.75 to $18 USD / hour
Under the direction of immediate Manager/Supervisor, or Sr. Warehouse personnel, responsible for the activities related to receiving, inventorying, issuing, and shipping materials,…
Added 1 min ago
DC
Part Time Night Sub Custodian
Dodge City Unified School District 443
Dodge City, KS
- $14.91 to $24.84 USD / hour
- Part-time
Under the direct supervision of the Principal, Director of Facilities, and Business Manager, performs general cleaning and maintenance in school buildings and grounds; maintains equipment…
Added 1 min ago
ET
Retail Shift Leader
EZPAWN Tennessee, Inc.
Nashville, TN
- $16 to $18 USD / hour
Follow the Career Path and train for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store
Added 1 min ago
Engineering Technician Sr HC-144 Avionics
Integral
Elizabeth City, NC
…screen breakouts. Coordinate own activity with Product Line Manager, Engineering Cell, and Supply Cell. Provide information regarding potential cost avoidance of each SPBO project. Submit…
Added 1 min ago
YO
Greeter (Evenings & Weekends) - West Suburban
YMCA of Greater Waukesha County
Wauwatosa, WI
- $11 to $12 USD / hour
Ensure safety of the facility by verifying identity and membership/program status for all who enter.
Added 1 min ago
Maintenance Technician
Dweck Properties
Woodbridge, VA
provide feedback and follow-up to residents, office, and maintenance team. Report all major repair needsto Maintenance Supervisor and Property Manager to outsource contractors.
Added 1 min ago
UC
Territory Manager – UniFirst First Aid + Safety
UniFirst Corporation
MD
- From $41,600 USD / year
UniFirst First Aid + Safety is seeking a reliable and hardworking Territory Manager to join our family. As a Territory Manager, you will be responsible for servicing and managing…
Added 1 min ago
PA
Delivery Driver
Parts Authority
Roswell, GA
- $15 USD / hour
When applicable, complete daily maintenance checks on company delivery vehicle and notify manager of any issues.
Added 1 min ago
Critical Environments Operator IV
CyrusOne Management Services LLC
San Antonio, TX
Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC space(s) assigned
Added 1 min ago
JO
LPN
Join our team TODAY -– Where your world opens up!
Buffalo, NY · Amherst, NY · Williamsville, NY
- $26 to $29 USD / hour
Maintains communication with Medical Liaison, Program Manager, Program Administrator, Service Coordinator and other staff as necessary.
Added 1 min ago
Housing Specialist / Case Manager
PSYCHOTHERAPEUTIC SERVICES INC
Greensboro, NC
…severely mentally ill persons who are currently referred to the program by the District Alcohol, Drug Abuse and Mental Health Program Office. The goals of the all staff are: to assist the…
Added 1 min ago
Lead Specialist, Project Management
natgridProd
Waltham, MA
National Grid is hiring a Program Manager, for our Energy Efficiency Sales team in the Waltham, MA office. This is a Hybrid Role and has both in office and work from home days.
Added 1 min ago
Clinic Operations Manager
Community Medical Services
Lima, OH
Community Medical Services (CMS) is hiring a Clinic Manager to help those suffering from addictions to opioids and other illicit substances gain access to care. By leveraging your prior…
Added 2 mins ago
Parts Delivery and Warehouse Clerk
Waters International Trucks - Hattiesburg
Hattiesburg, MS
Assist parts drivers in loading and unloading parts and report low inventory to Parts Manager
Added 2 mins ago
Team Member
Little Beet LLC
United States
Handle any guest situations with genuine empathy and elevate to a manager as necessary
Added 2 mins ago
TM
Assist Community Manager
The Michaels Organization
Fort Moore, GA
- $19 to $20 USD / hour
1. The Assistant Community Manager, under the supervision on the Community Manager, will train, direct and oversee all other office staff members under his/her direct supervision to ensure…
Added 2 mins ago
C
Blended Case Manager
CenClear
Saint Marys, PA
- $21.14 USD / hour
As a Blended Case Manager (BCM), you will work closely with individuals and families to provide case management services, advocacy, and support to those living with serious mental illness…

Sigma Computing

Digital Customer Success Manager

San Francisco, CA, United States
NY, United States

$100,000 to $118,000 USD / year

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Job details

Pay: $100,000 to $118,000 USD / year
Experience: 4+ years of customer success experience in SaaS, with a track record managing high-volume customer portfolios
Posting language: English
Posted: Nov 5, 2026

Original job description

Digital Customer Success Manager

This is an in-office role based out of our New York and San Francisco office.

About the Role

Sigma Computing is hiring a Digital Customer Success Manager to help scale success across our growing commercial book of business. Sigma is the AI runtime for business - a platform where teams build and run analytics, AI apps, and agents directly on governed warehouse data (Snowflake, Databricks, BigQuery, and more), using chat, a spreadsheet interface, SQL, or Python. In this role, you'll own a high-volume portfolio of mid-market customers who are leveraging Sigma to move from static dashboards to live, AI-powered workflows.

Success in this role is about smart prioritization. With a large book of accounts, you'll use data-driven signals and automation to focus your attention where it drives the most impact: accelerating adoption, surfacing expansion opportunities, and mitigating churn before it happens.

Key Responsibilities

Manage a high-volume portfolio of mid-market accounts through scalable engagement models (automation, self-service resources, and direct outreach), delivering a consistent, high-quality customer experience at scale
Drive rapid time-to-value through efficient coordination of self-serve onboarding, training, and enablement programs
Monitor customer health dashboards and use leading and lagging indicators (product adoption, feature utilization, active user growth, support ticket patterns, and time-to-value) to identify churn risk and expansion readiness
Apply cohort analysis and customer segmentation to identify trends and optimize engagement strategies across your portfolio
Develop and deliver targeted customer communications that enable self-service success and reduce reliance on direct touchpoints
Conduct focused customer meetings tied to specific outcomes: risk mitigation, expansion, or renewal
Use deep product knowledge to drive adoption of Sigma's features, including AI capabilities, and identify relevant use cases and upsell opportunities for each customer's context
Collaborate with Sales, Support, and Product to ensure clean handoffs and fast issue resolution
Contribute to the development and ongoing maintenance of scalable playbooks, templates, and resources that the broader CS team can leverage

Required Qualifications

4+ years of customer success experience in SaaS, with a track record managing high-volume customer portfolios
Demonstrated ability to analyze customer usage data and translate insights into action
Proficiency with customer success platforms (e.g., Gainsight, Vitally, Totango) and the analytics workflows that support them
Experience building or refining repeatable playbooks and scalable CS processes
Familiarity with data analytics and business intelligence concepts; you don't need to be a data engineer, but you should be comfortable talking to customers about their data workflows
Strong project management skills with the ability to run multiple workstreams simultaneously without dropping context
Excellent written and verbal communication, particularly in asynchronous and digital-first settings
Bachelor's degree in Business, Computer Science, or a related field

Preferred Qualifications

Experience with analytics or BI platforms (Tableau, Looker, Power BI, or similar); bonus if you've used or sold a product that sits on top of a cloud data warehouse
Familiarity with AI agents, AI apps, or AI-powered workflows in a business context; ideally you've helped customers adopt or get value from these tools
Basic SQL knowledge and comfort with data concepts
Experience building customer health scores and success metrics frameworks

Compensation & Benefits

The base salary range for this position is $100,000 – $118,000 annually. Actual compensation may vary based on a candidate's qualifications, skills, and experience. Base pay is one component of Sigma's total compensation package, which also includes variable pay (tied to goal achievement), stock options, and a comprehensive benefits package.

We encourage you to apply even if you don't meet every listed requirement.

About us:

Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.

Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.

Come join us!

Benefits For Our Full-Time Employees:

Equity
Generous health benefits
Flexible time off policy. Take the time off you need!
Paid bonding time for all new parents
Traditional and Roth 401k
Commuter and FSA benefits
Lunch Program
Dog friendly office

Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow.

Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney. All roles have a 25% travel expectation unless explicitly stated otherwise.

Our Privacy Practices

When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia).

Sigma’s use of AI

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

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