Jobs in the United States

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Added 1 min ago
NR
Direct Hire Public Notice - Structural Engineer
Nuclear Regulatory Commission
Rockville, MD
- $121,785 to $158,322 USD / year
…candidate shortages. Please read carefully before applying. Your application goes to a resume database and may be used during the notice period. U.S. citizenship is REQUIRED. Direct hiring…
Added 1 min ago
BO
Electrical Engineer
Bureau of Reclamation
Lakewood, CO
- $133,359 to $160,638 USD / year
You will serve as an expert Electrical Engineer located in an operating office within the Bureau of Reclamation.
Added 1 min ago
MD
Interdisciplinary General Engineer/Operations Research Analyst
Missile Defense Agency
Redstone Arsenal, AL · Colorado Springs, CO
- $129,096 to $197,200 USD / year
All job duties are in support of Space Based Interceptor (SBI).
Added 1 min ago
BO
General Engineer - Banknote Development, Quality, and Manufacturing
Bureau of Engraving and Printing
Washington, DC · Fort Worth, TX
- $81,186 to $111,087 USD / year
…the Deputy Director - Chief Operating Officer. As a General Engineer - Banknote Development, Quality, and Manufacturing, you will apply mechanical, electrical, industrial engineering or…
Added 3 mins ago
O
Senior Principal Oracle Health Systems Engineer - HIE
Oracle
Jefferson City, MO
- $103,000 to $264,100 USD / year
Seeking a highly experienced Senior Principal Systems Engineer to provide technical leadership in the design, operation, maintenance, optimization, and strategic evolution of Health…
Added 3 mins ago
FT
General Engineer - Direct Hire - SME - BIL
Federal Transit Administration
Chicago, IL
- $83,482 to $158,322 USD / year
This public notice announces an authorized General Engineer (0801) position open to U.S. citizens. The position may be advertised at the GS-11 through GS-13 grade levels to support the…
Added 3 mins ago
AM
GENERAL ENGINEER
Air Mobility Command
Scott AFB, IL
- $128,967 to $167,663 USD / year
…equipment, including sustainable design, historic preservation application, energy conservation, life safety, and ADA. Broad understanding of state and local jurisdictions over the use of…
Added 6 mins ago
VH
Industrial Engineer
Veterans Health Administration
Location Negotiable After Selection
- $106,437 to $172,980 USD / year
The Industrial Engineer is a member of the Strength Analysis team, Workforce Strategy and Standardization (WSS), within Workforce Solutions, within the Office of Workforce Management and…
Added 6 mins ago
EE
IT Specialist (Systems Analysis/Applications Software)
Equal Employment Opportunity Commission
Washington, DC
- $143,913 to $187,093 USD / year
…selected, you will serve as the Senior Applications Platform Engineer, in support of the agency's ARC application…
Added 6 mins ago
VH
Biomedical Engineer
Veterans Health Administration
Chesapeake, VA · Hampton County, VA
- $61,008 to $140,686 USD / year
Serves as a Biomedical Engineer (BME) within a Healthcare Technology Management (HTM) department at a VA facility. Works in support of the medical equipment management program. In addition…
Added 6 mins ago
AN
SUPERVISORY FACILITY OPERATIONS SPECIALIST
Air National Guard Units
Camp Murray, WA
- $83,935 to $109,122 USD / year
Responsible for the sustained reliability of Real Property Facilities in support of ANG organizations. Establishes and executes work involving the planning and directing of comprehensive…
Added 8 mins ago
AF
SUPERVISORY COMMUNITY PLANNER
Air Force Special Operations Command
Cannon AFB, NM
- $106,437 to $138,370 USD / year
…exercising control over nonsupervisory employees within the Civil Engineer Squadron Portfolio Optimization…
Added 8 mins ago
DO
IT SPECIALIST (INFOSEC)
Department of the Air Force
Peterson AFB, CO
- $109,246 to $142,022 USD / year
…of engineering, development, and sustainment activities in support of verification of system integrity and certification during acquisition, sustainment, modernization, and operational…
Added 11 mins ago
FE
GENERAL ENGINEER- DIRECT HIRE AUTHORITY
Federal Energy Regulatory Commission
Washington, DC
- $85,447 to $111,087 USD / year
…"Best Place to Work" in the Federal government! This GENERAL ENGINEER- DIRECT HIRE AUTHORITY position is located in the Office of Energy Projects (OEP) For more information visit: Office of…
Added 11 mins ago
UA
SUPERVISORY EMERGENCY MANAGEMENT SPECIALIST
U.S. Army Corps of Engineers
Philadelphia, PA
- $117,284 to $152,471 USD / year
…District personnel are trained and that resources are in place to support effective emergency response and recovery activities. | Manage multifaceted programs and direct work of diverse…
Added 11 mins ago
AF
SUPERVISORY SERVICE CONTRACT EVALUATOR
Air Force Special Operations Command
Cannon AFB, NM
- $74,678 to $97,087 USD / year
Represents the Service Contracts section and Civil Engineer squadron with a variety of installation and functional area organizations.
Added 15 mins ago
FA
Aviation Safety Assistant
Federal Aviation Administration
Memphis, TN
- $38,791 to $56,039 USD / year
To qualify at the FG-303-6 level, you must demonstrate in your application that you possess a minimum of one year of specialized experience equivalent to the next lower level of FG/GS-5 or…
Added 15 mins ago
VH
Supervisory Healthcare Engineer
Veterans Health Administration
Kings, NY
- $174,922 to $227,406 USD / year
The Facilities Management team is seeking a qualified Supervisory Healthcare Engineer to join their team at the Brooklyn VA Medical Center. Healthcare Engineers provide for a safe,…
Added 16 mins ago
Lead Transmission Line Engineer - Remote
ICF
Kansas City, MO
We are seeking a Lead Transmission Line Engineer to support and advance our growing transmission engineering practice. In this role, you will provide senior‑level technical expertise, lead…
Added 17 mins ago
JW
Senior Application Engineer-Electrical
Judd Wire Inc.
Turners Falls, MA
- $120,840 USD / year
Senior Application Engineer - Electrical Description Judd Wire Inc., a Sumitomo Electric Group company, is looking for a Senior Application Engineer - Aerospace for our Turners Falls, MA…
Added 17 mins ago
Manufacturing Engineer 3 - 31037
Huntington Ingalls Industries
Pocasset, MA
Senior Manufacturing Engineer – Unmanned Underwater Vehicles (UUVs)
Added 17 mins ago
JW
Application Engineer-Electrical
Judd Wire Inc.
Turners Falls, MA
- $99,867.9 USD / year
Application Engineer - Electrical Description Judd Wire Inc., a Sumitomo Electric Group company, is looking for an Application Engineer - Electrical for our Turners Falls, MA office. This…
Added 17 mins ago
Engineer V
General Atomics
Acton, MA
…implementation of the engineering process in concert with the Chief Engineer and Project Manager. May support a Sr. Project Engineer on large-scale programs…
Added 17 mins ago
Software QA Engineer II Senior - (E2)
Applied Materials
Billerica, MA
Added 17 mins ago
Software Development Engineer, OneMHS
Amazon
Boston, MA
We are seeking an exceptional Software Development Engineer to build and scale edge machine learning compute, equipment monitoring, and computer vision capabilities across our global…

Sigma Computing

Digital Customer Success Manager

San Francisco, CA, United States
NY, United States

$100,000 to $118,000 USD / year

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Job details

Pay: $100,000 to $118,000 USD / year
Experience: 4+ years of customer success experience in SaaS, with a track record managing high-volume customer portfolios
Posting language: English
Posted: Nov 5, 2026

Original job description

Digital Customer Success Manager

This is an in-office role based out of our New York and San Francisco office.

About the Role

Sigma Computing is hiring a Digital Customer Success Manager to help scale success across our growing commercial book of business. Sigma is the AI runtime for business - a platform where teams build and run analytics, AI apps, and agents directly on governed warehouse data (Snowflake, Databricks, BigQuery, and more), using chat, a spreadsheet interface, SQL, or Python. In this role, you'll own a high-volume portfolio of mid-market customers who are leveraging Sigma to move from static dashboards to live, AI-powered workflows.

Success in this role is about smart prioritization. With a large book of accounts, you'll use data-driven signals and automation to focus your attention where it drives the most impact: accelerating adoption, surfacing expansion opportunities, and mitigating churn before it happens.

Key Responsibilities

Manage a high-volume portfolio of mid-market accounts through scalable engagement models (automation, self-service resources, and direct outreach), delivering a consistent, high-quality customer experience at scale
Drive rapid time-to-value through efficient coordination of self-serve onboarding, training, and enablement programs
Monitor customer health dashboards and use leading and lagging indicators (product adoption, feature utilization, active user growth, support ticket patterns, and time-to-value) to identify churn risk and expansion readiness
Apply cohort analysis and customer segmentation to identify trends and optimize engagement strategies across your portfolio
Develop and deliver targeted customer communications that enable self-service success and reduce reliance on direct touchpoints
Conduct focused customer meetings tied to specific outcomes: risk mitigation, expansion, or renewal
Use deep product knowledge to drive adoption of Sigma's features, including AI capabilities, and identify relevant use cases and upsell opportunities for each customer's context
Collaborate with Sales, Support, and Product to ensure clean handoffs and fast issue resolution
Contribute to the development and ongoing maintenance of scalable playbooks, templates, and resources that the broader CS team can leverage

Required Qualifications

4+ years of customer success experience in SaaS, with a track record managing high-volume customer portfolios
Demonstrated ability to analyze customer usage data and translate insights into action
Proficiency with customer success platforms (e.g., Gainsight, Vitally, Totango) and the analytics workflows that support them
Experience building or refining repeatable playbooks and scalable CS processes
Familiarity with data analytics and business intelligence concepts; you don't need to be a data engineer, but you should be comfortable talking to customers about their data workflows
Strong project management skills with the ability to run multiple workstreams simultaneously without dropping context
Excellent written and verbal communication, particularly in asynchronous and digital-first settings
Bachelor's degree in Business, Computer Science, or a related field

Preferred Qualifications

Experience with analytics or BI platforms (Tableau, Looker, Power BI, or similar); bonus if you've used or sold a product that sits on top of a cloud data warehouse
Familiarity with AI agents, AI apps, or AI-powered workflows in a business context; ideally you've helped customers adopt or get value from these tools
Basic SQL knowledge and comfort with data concepts
Experience building customer health scores and success metrics frameworks

Compensation & Benefits

The base salary range for this position is $100,000 – $118,000 annually. Actual compensation may vary based on a candidate's qualifications, skills, and experience. Base pay is one component of Sigma's total compensation package, which also includes variable pay (tied to goal achievement), stock options, and a comprehensive benefits package.

We encourage you to apply even if you don't meet every listed requirement.

About us:

Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.

Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.

Come join us!

Benefits For Our Full-Time Employees:

Equity
Generous health benefits
Flexible time off policy. Take the time off you need!
Paid bonding time for all new parents
Traditional and Roth 401k
Commuter and FSA benefits
Lunch Program
Dog friendly office

Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow.

Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney. All roles have a 25% travel expectation unless explicitly stated otherwise.

Our Privacy Practices

When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia).

Sigma’s use of AI

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

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