Jobs in the United States

Group jobs by employerEmail me new jobs Save this search

Added 7 days ago
Applied AI Solutions Specialist
Mott MacDonald
New York, NY
Strong hands-on experience building AI solutions using Python, AI APIs, SDKs and modern frameworks, including agentic, multi-step and tool-enabled workflows.
Added 7 days ago
Director, Commercial Analytics
Kyowa Kirin North America
Princeton, NJ
Proficient in tools such as SQL, Databricks, and Python for data analysis.
Added 7 days ago
8S
AEO/GEO Specialist
829 Studios
Remote, United States
- $55,000 to $70,000 USD / year
- SQL, Python or API skills for analysis at scale (for example BigQuery or the Search Console API)
Added 7 days ago
M
Risk Adjustment Data Engineer
MetroPlusHealth
New York, NY
- $115,000 to $125,000 USD / year
Knowledge of .Net development, Python, Javascript, JSON, XML.
Added 7 days ago
Forward Deployed Engineer - Applied AI
Banyan Software
United States
Strong in at least one backend language (Python, C#/.NET or TypeScript/Node) and comfortable reading the others.
Added 7 days ago
Science Associate
IEc
Remote, United States
…and working in database and coding environments (e.g., SQL, Python, R) and spatial analysis software (e.g., ArcGIS Pro). Associates are part of project teams, are responsible for…
Added 7 days ago
TD
Transportation Demand Management (TDM) Program Planner
Toole Design
Silver Spring, MD
- $82,000 to $92,000 USD / year
Bonus: CRM, GIS, SQL/Python, or Power BI/Tableau skills
Added 7 days ago
Application Support Consultant, Front Office Trading Applications
CIBC World Markets Corp
NY
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 7 days ago
Data Scientist Lead-Vice President
JPMC page
New York, NY · NY
Strong programming skills in Python, SQL, Spark, and/or R. AWS, Snowflake, and/or databricks knowledge desirable
Added 7 days ago
TA
Tool Development and Integration Engineer
The Aerospace Corpor
Colorado Springs, CO
- $95,200 to $142,800 USD / year
Experience programming in MatLab, C, C++, Java, Python or FORTRAN.
Added 7 days ago
Director of Information Technology
COUNTERPART INTERNATIONAL INC
Washington, DC
Added 7 days ago
A
Advanced Embedded Digital Engineer
Aerospace
San Diego, CA
- $118,000 to $148,000 USD / year
You must have
Added 7 days ago
M
Software Engineer 2
Markon
Fort Meade, MD
- $245,000 to $255,000 USD / year
…developing, testing, and maintaining software solutions using Python, Linux, and containerization…
Added 7 days ago
Software Engineer
DCS Corporation
Sterling Heights, MI, MI
Must have a bachelor’s degree in software engineering, Computer Science, Computer Engineering, Electrical Engineering or related technical discipline · Must have 8 years of professional engineering experience
Added 7 days ago
TS SCI Cleared Data Scientist - Sr
Nalley Consulting
Charlottesville, VA
…BI) and Tableau; major data science languages, such as R and Python; managing and margining of disparate data sources, preferably through Python, or SQL; statistical analysis; and data…
Added 7 days ago
Cleared Senior Software Engineer/System Engineer
Azusa Solutions LLC
Annapolis Junction, MD
**Candidate must hold an active TS/SCI w/Poly clearance**
Added 7 days ago
AWS DevOps Engineer
Infosys
United States
Proficiency in Python scripting for automation and operational efficiency.
Added 7 days ago
Senior Data Engineer -Python and AWS
Infosys
United States
Tech Stack: AWS (S3, ECS, ECR, Lambda, Step Functions, Glue), Python, SQL
Added 7 days ago
Senior Kubernetes Software Engineer
Careers - IP Secure, LLC
San Antonio, TX
Security Clearance: Must possess an active Secret clearance and ability to obtain TS/SCI clearance is required to be considered
Added 7 days ago
Sr. Systems Engineer – AI Gateway Platform(Remote)
CrowdStrike, Inc.
Remote, United States
Added 7 days ago
Enterprise Systems Analyst I-III
Angelo State University
TX
Added 7 days ago
SC
Enterprise Solution Engineer - East
Sigma Computing
Boston, MA · NY
- $160,000 to $180,000 USD / year
…breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma…
Added 7 days ago
SC
Digital Customer Success Manager
Sigma Computing
San Francisco, CA · NY
- $100,000 to $118,000 USD / year
…BigQuery, and more), using chat, a spreadsheet interface, SQL, or Python. In this role, you'll own a high-volume portfolio of mid-market customers who are leveraging Sigma to move from…
Added 7 days ago
AI Forward Deployed Engineer
Shermco Industries, Inc.
Irving, TX
Build solutions quickly using Copilot Studio, Azure AI Foundry, Microsoft Fabric, Power Platform, Claude, Python, and other approved AI tools and models.
Added 7 days ago
AI Product Engineer
Shermco Industries, Inc.
Irving, TX
Strong back-end skills in C#/.NET, Python, or Node.js, including designing and building REST APIs.

Sigma Computing

Digital Customer Success Manager

San Francisco, CA, United States
NY, United States

$100,000 to $118,000 USD / year

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $118,000 USD / year
Experience: 4+ years of customer success experience in SaaS, with a track record managing high-volume customer portfolios
Posting language: English
Posted: Nov 5, 2026

Original job description

Digital Customer Success Manager

This is an in-office role based out of our New York and San Francisco office.

About the Role

Sigma Computing is hiring a Digital Customer Success Manager to help scale success across our growing commercial book of business. Sigma is the AI runtime for business - a platform where teams build and run analytics, AI apps, and agents directly on governed warehouse data (Snowflake, Databricks, BigQuery, and more), using chat, a spreadsheet interface, SQL, or Python. In this role, you'll own a high-volume portfolio of mid-market customers who are leveraging Sigma to move from static dashboards to live, AI-powered workflows.

Success in this role is about smart prioritization. With a large book of accounts, you'll use data-driven signals and automation to focus your attention where it drives the most impact: accelerating adoption, surfacing expansion opportunities, and mitigating churn before it happens.

Key Responsibilities

Manage a high-volume portfolio of mid-market accounts through scalable engagement models (automation, self-service resources, and direct outreach), delivering a consistent, high-quality customer experience at scale
Drive rapid time-to-value through efficient coordination of self-serve onboarding, training, and enablement programs
Monitor customer health dashboards and use leading and lagging indicators (product adoption, feature utilization, active user growth, support ticket patterns, and time-to-value) to identify churn risk and expansion readiness
Apply cohort analysis and customer segmentation to identify trends and optimize engagement strategies across your portfolio
Develop and deliver targeted customer communications that enable self-service success and reduce reliance on direct touchpoints
Conduct focused customer meetings tied to specific outcomes: risk mitigation, expansion, or renewal
Use deep product knowledge to drive adoption of Sigma's features, including AI capabilities, and identify relevant use cases and upsell opportunities for each customer's context
Collaborate with Sales, Support, and Product to ensure clean handoffs and fast issue resolution
Contribute to the development and ongoing maintenance of scalable playbooks, templates, and resources that the broader CS team can leverage

Required Qualifications

4+ years of customer success experience in SaaS, with a track record managing high-volume customer portfolios
Demonstrated ability to analyze customer usage data and translate insights into action
Proficiency with customer success platforms (e.g., Gainsight, Vitally, Totango) and the analytics workflows that support them
Experience building or refining repeatable playbooks and scalable CS processes
Familiarity with data analytics and business intelligence concepts; you don't need to be a data engineer, but you should be comfortable talking to customers about their data workflows
Strong project management skills with the ability to run multiple workstreams simultaneously without dropping context
Excellent written and verbal communication, particularly in asynchronous and digital-first settings
Bachelor's degree in Business, Computer Science, or a related field

Preferred Qualifications

Experience with analytics or BI platforms (Tableau, Looker, Power BI, or similar); bonus if you've used or sold a product that sits on top of a cloud data warehouse
Familiarity with AI agents, AI apps, or AI-powered workflows in a business context; ideally you've helped customers adopt or get value from these tools
Basic SQL knowledge and comfort with data concepts
Experience building customer health scores and success metrics frameworks

Compensation & Benefits

The base salary range for this position is $100,000 – $118,000 annually. Actual compensation may vary based on a candidate's qualifications, skills, and experience. Base pay is one component of Sigma's total compensation package, which also includes variable pay (tied to goal achievement), stock options, and a comprehensive benefits package.

We encourage you to apply even if you don't meet every listed requirement.

About us:

Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.

Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.

Come join us!

Benefits For Our Full-Time Employees:

Equity
Generous health benefits
Flexible time off policy. Take the time off you need!
Paid bonding time for all new parents
Traditional and Roth 401k
Commuter and FSA benefits
Lunch Program
Dog friendly office

Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow.

Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney. All roles have a 25% travel expectation unless explicitly stated otherwise.

Our Privacy Practices

When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia).

Sigma’s use of AI

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

Apply on job-boards.greenhouse.io About employer

Report this job

Work requirements

Jobs in the United States