Manager Quality

Manager, Quality

SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,400 employees across sixteen U.S. locations in three states, and four additional global facilities. SIG SAUER is certified a Great Place to Work™. For more information about the company and product line visit: www.sigsauer.com

Position Summary: The Manager, Quality is responsible for the administration of the company’s quality management system, and specifically, product and process quality of assigned value stream or functional area, including supervision of personnel. This individual also guides and directs the activities of non-exempt and/or exempt personnel involved in various operations and functions and collaborates with Manufacturing Engineering, Supply Chain, Production, Marketing, leadership, and other Quality team members.

FLSA: Exempt

Job Duties and Responsibilities:

• Supervise Quality personnel assigned to value stream or functional area, including assuring staff compliance with organizational policies and applicable laws, most importantly regarding safety. Serve as main point of contact for area, including assistance in preparations of budgets and work planning. May have direct reporting Quality Supervisors.
• Interview, hire, and train employees.
• Plan, assign, and direct work.
• Appraise performance, reward and discipline employees, address complaints and resolve problems, and assure compliance with safety and Personal Protective Equipment (PPE) requirements.
• Assure that all documentation for areas is up to date, relevant and available to personnel at points of use, that personnel are trained to requirements, and that transactions of activities are proper and timely (e.g., work orders).
• Assure that product flows through value stream or functional area in an efficient and effective manner, and that protocols and procedures are complied with. Develop or champion appropriate metrics to monitor performance.
• Review inspection data to assure integrity and provide data analysis, as needed.
• Utilize product knowledge to investigate problems and identify root cause, including that related to internal and external customer complaints.
• Communicate and collaborate effectively with all applicable functional departments, regarding problems and corrective actions.
• Utilize Quality personnel effectively at all times by making them available for testing, screening, assembly, cross training, etc., if and as needed.
• Coordinate with customer, supplier, and third-party quality functions, as needed to assure quality related issues are properly addressed.
• Supervise problem solving teams for driving to root cause of internal and supplier quality failures using contemporary problem-solving process and data-driven approach.
• Assist in development and maintenance of broader company key performance indicators.
• Engage in Continuous Improvement projects/tasks.
• Participate in and sustains 5S Standards.
• Follow all required Safety and ISO procedures.
• Miscellaneous duties as assigned.

Education/Experience & Skills:

• Bachelor’s degree in Mechanical, Manufacturing, or Industrial Engineering, or other STEM discipline and 7-10 years of related experience required.
• Must be able to clearly, concisely, and accurately convey ideas and information to others, both verbally and in written form.
• Intermediate knowledge of MS Word, Excel, PowerPoint, and MRP systems such as Oracle.
• Working knowledge of Geometric Dimensioning and Tolerancing (GD&T) and metrology concepts.
• Detailed knowledge of components, assemblies, and product form, fit, and function. For machine shop areas, extensive knowledge and experience in contemporary manufacturing and manufacturing quality practice is required.
• Basic knowledge of basic statistics and quality management concepts, including cause of quality issues.
• Ability to build cross functional teams to identify and analyze the root cause of quality issues and recommend appropriate corrective action.
• Ability to effectively present information in one-on-one and small group situations to customers, suppliers, and fellow employees.

Working Conditions:

• Prolonged periods of sitting at a desk and working at a computer using a keyboard and mouse performing repetitive tasks.
• Ability to open file cabinets, reach with hands and arms, bend, and twist, lift and move files.
• Ability to lift up to 25 pounds.
• Must wear required Personal Protective Equipment (PPE) where required.
• Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. Security Mandates.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.