Program Coordinator

Program Coordinator Full Time, Year-Round Position, Non-Exempt $24-$26 per hour DOE ($49,920-$54,080 annual equivalent) + Benefits Sierra Nevada Journeys Outdoor Education Camp, Portola, CA To apply, please upload a cover letter explaining why you're interested in this position and your resume.

JOB DESCRIPTION

Sierra Nevada Journeys is seeking a full-time Programs Program Coordinator at our Outdoor Education Camp in Portola, CA. The ideal candidate for this role will have experience collaborating with schools and programs in outdoor education settings and will demonstrate a positive, welcoming attitude when greeting customers, guests and staff. The successful candidate will be enthusiastic about coordinating powerful outdoor educational experiences and will show a dedicated commitment to equity and collaborating with a diverse team of professionals. The Program Coordinator will work closely with the Programs Manager and the Director of Programs to coordinate and develop educational programs for our Outdoor Overnight Learning, Community Groups, and Specialty Camp programming. This includes pre-trip coordination, development of program schedules, teacher debriefs, and post-course student evaluations. The Program Coordinator will also support the flow of basic office functions and help Sierra Nevada Journeys maintain our risk mitigation and management process and procedures.

AREAS OF RESPONSIBILITY

70% Manage preparation and delivery of high-quality outdoor education, community, and summer programming.

• Program Planning and Development: Designing, organizing, and implementing programs that meet the needs of participants. Coordinate pre-trip communication and function as a liaison for schools, community, and specialty groups.
• Program Management: Coordinating the details of programs, including program schedules, materials preparation, and location/resource allocation in tandem with the Program Manager and support from the Program Director.
• Staff Coordination: Collaborating with staff and group leads to ensure effective program delivery, including training and support.
• Participant Engagement: Communicate with group leaders, parents, and administrators promptly and professionally, including phone calls, emails, and in-person discussions. Greet and assist visitors, teachers, and staff with a positive attitude. Create and maintain relationships with schools and organizations to retain and increase attendance in Sierra Nevada Journeys programs. Facilitate Chaperone Orientation or group welcomes at the start of the program.
• Online Store Oversight: Overseeing the upkeep of Sierra Nevada Journeys’ online clothing and promotional store for functionality, pricing, and vendor continuity.
• Collaboration: Working with other departments or community organizations to share details or enhance programming. Attend weekly Manager meetings and report necessary information.

10% Support the flow and function of office processes

• Administrative Oversight: Overseeing daily office operations, including office supply management, and checking/delivering the mail and phone messages.
• Customer Interactions and Interdepartmental Communication: Serve as one of the first points of contact for incoming visitors and callers, providing a friendly and professional greeting and ensuring they are assisted or directed appropriately.
• Payment Processing Support: Scanning bills and submitting bank deposits as needed. Assisting the Fundraising Department in processing donations made at camp.
• Facilities Management: Ensuring the office space is well-maintained, including managing office equipment, troubleshooting, coordinating service calls and vendor relationships.

10% Support of program functions

• Support training and mentoring of On-Site Coordinators, Lead Instructors, and Outdoor Program Instructors on Overnight Outdoor Learning and camp programming.
• Facilitate teacher or group debriefs at the end of the program.
• Teach Overnight Outdoor Learning (OOL) and Community Group programs.
• Function as liaison while OOL and Community Groups are on-site.
• Assist in the hiring process as needed.
• Support the facilitation of other programs within SNJ as needed.

10% Support risk mitigation and processes and procedures management

• Maintain, organize and update established written policies and procedures
• Collaborate with other departments to ensure compliance in many aspects: administrative policies (transportation, emergency procedures, staff policy), program design, facilities, vehicles, food-service safety, health and well‑being, staff training and supervision, aquatics, etc.
• Complete American Camp Association Annual Accreditation Report (AAR) and prepare for American Camp Association site visits (every 5 years).

REQUIRED QUALIFICATIONS

• 2-3 years of responsible work experience performing a variety of administrative and office support work
• 1-2 years of coordination or program leadership
• Excellent organizational and problem-solving skills with the ability to prioritize multiple and diverse tasks
• Minimum of 2 years of experience working with Microsoft Office and other software packages
• Able to work regular business hours (Monday – Friday) as well as evenings and weekends, as needed.
• Excellent written and verbal communication skills required
• Able to maintain a professional appearance and communicate clearly while tactfully and courteously talking with the public
• Ability to maintain a positive attitude, especially when interacting with students, staff, and guests in a dynamic and fast-paced environment.
• Excellent project management skills, with the ability to multitask and meet deadlines, and work with a team both in-person and remotely
• Prepare and manage accurate file systems in a manner that is consistent with standard office practice
• Ability to utilize critical thinking skills and time management principles in developing effective work plans to achieve goals
• Ability to pass a background check.
• All employees are required to attest in writing they have up-to-date immunizations against the diseases required for public school attendance in the State in which they work as a condition of employment.
• Hold current Red Cross First Aid & CPR certification or acquire within 90 days after employment date.

PREFERRED QUALIFICATIONS

• Familiarity with the University of California at Berkeley’s BEETLES (Better Environmental Education, Teaching, Learning & Expertise Sharing) Program
• Bilingual in Spanish

COMPENSATION AND BENEFITS

• $24-$26/hour DOE ($49,920-$54,080 annual equivalent)
• Medical, dental and vision insurance (covers 90% for employees and 30% for dependents)
• Phone use reimbursement at $5 per paycheck
• Optional 403(b) retirement plan and up to a 4% match by Sierra Nevada Journeys
• Earned paid time off starting from the first day of employment. PTO is accrued per pay period at the rate of 12 days per year.
• Potential for an additional 3% pay for Spanish fluency or other languages relevant to supporting our programs.
• The determination of the employees designated to receive multilingual pay is at the sole discretion of Sierra Nevada Journeys.
• Coinciding with the December/January holiday break, 2 weeks of reduced hours (schedule and time off are coordinated in advance with your manager); including partially paid time off during this time which does not count against your PTO accrual time.
• Earned paid time off starting from the first day of employment. PTO is accrued per pay period at the rate of 12 days per year.
• 12 paid holidays
• 50% discount on Sierra Nevada Journeys’ youth camps for immediate family
• Mileage reimbursement
• Annual discretionary bonus based on company and individual performance
• Meals during programs at camp
• Employment with an innovative organization focused on improving outdoor education delivery

We are an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status or genetic information.