Technical Order Management Specialist

Job Family: Electrical Products

Req ID: 528583

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the everyday with us!

Help customers turn complex power distribution requirements into reliable electrical infrastructure. As a Technical Order Management Specialist supporting the Busway product line within Siemens Smart Infrastructure’s Electrical Products (EP) business unit, you’ll connect technical expertise with customer partnership to turn complex busway power distribution requirements into accurate, manufacturing-ready orders. Your ability to interpret system layouts, resolve technical challenges, and build expertise in busway solutions will help bridge customer needs and manufacturing execution supporting clean orders, dependable delivery commitments, and customer confidence. You’ll collaborate with engineering, sales, and manufacturing teams while taking ownership of the technical details that keep projects moving. This hybrid role is based at our Roebuck, South Carolina manufacturing facility, with potential for occasional travel to customer sites.

You will make an impact by:

• Reviewing, revising, and validating two-dimensional (2D)and three-dimensional (3D) technical layout drawings using AutoCAD or Revit toalign busway orders with customer specifications and manufacturingrequirements.
• Performing technical clean-order reviews, resolvingspecification gaps, and confirming scheduling details before securing finalship dates to support accurate order execution.
• Providing routine and advanced technical support tocustomers and sales teams, including post-order revisions and technicalinquiries, to maintain clear communication throughout the order lifecycle.
• Coordinating with engineers, supervisors, managers, anddownstream manufacturing teams across specialized project lanes to resolvedependencies and keep busway projects moving toward delivery.
• Resolving semi-complex technical challenges independentlywhile building expertise in Siemens busway products and processes to supportaccurate system specifications and timely decisions.
• Managing multiple concurrent orders and projects,prioritizing technical reviews and customer requests to meet project milestonesand maintain responsive support.
• Collaborating directly with customers on busway systemdesign, layout alignment, and troubleshooting, including occasionalcustomer-site visits as needed, to address installation requirements andclarify technical solutions.

You’ll win us over by having the followingqualifications:

Basic Qualifications:

• An associate degree or higher in a technical, drafting,engineering, or related field.
• At least one year of relevant experience in technical order management, engineering support, or technical project coordination.
• Demonstrated experience reading, interpreting, andmodifying 2D and 3D technical layout drawings using AutoCAD or Revit.
• Strong computer skills, including proficiency in MicrosoftOffice applications.
• Strong foundational technical aptitude and an interest inlearning complex electrical distribution and busway systems.
• Demonstrated verbal and written communication skills, withthe ability to work directly with customers, sales teams, and manufacturingteams.
• Legally authorized to work in the United States on acontinual and permanent basis without company sponsorship.

Preferred Qualifications:

• A bachelor’s degree in engineering or a related technicaldiscipline.
• Hands-on experience with computer-aided design (CAD)software such as AutoCAD, Creo, or Revit, or Building Information Modeling(BIM) Power applications.
• Technical knowledge of electrical products, powerdistribution, or busway systems.
• Experience with Systems, Applications, and Products inData Processing (SAP) software or enterprise order-management workflows.
• Previous experience in customer-facing engineeringsupport, application engineering, or a technical manufacturing role.

About Siemens: We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our DiverseGlobal Workforce: We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

70,894 121,533

Organization: Smart Infrastructure

Job Type: Full-time

Category: Engineering