Service Billing Coordinator - Building Automation Systems

Job Family: Buildings

Req ID: 528433

Position Location: This role supports our Laurel, MD branch location, which serves customers throughout the greater Washington, D.C. area.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

Transform the everyday with us!

Our Service Billing Coordinators play a critical role in the service lifecycle by ensuring work performed is translated into timely, accurate, and complete billing. Through strong process ownership, attention to detail, and collaboration with field and operations teams, Billing Coordinators help drive revenue realization, customer satisfaction, and business performance across Siemens Service.

Remote Role with Initial Hybrid Training Period, this position will begin with approximately 3 months of training. Training may be conducted in-office, remotely, or through a combination of both, at the manager’s discretion. Upon successful completion of training, the role will transition to a fully remote position. Occasional in-office attendance may be required for business needs, team meetings, or special events.

As a Service Billing Coordinators, you will:

• Create accurate and timely invoices
• Ensures billing requirements are met before invoicing
• Resolves billing exceptions proactively
• Process cost moves, cancelations, journal entries, and request PO’s as needed
• Supports operational teams through collaboration and communication
• Demonstrates ownership and accountability for billing
• Follows standard billing processes consistently
• Delivers positive customer experience to internal and external customers
• Contributes to business performance and revenue realization
• Participate in the weekly Scheduling and Work in Progress (WIP) meetings with Service Coordinators, Operations Managers, Service Managers, and the Client Service Managers on-site

You will make an impact with these qualifications:

Basic Qualifications:

• High school diploma or state-recognized GED
• Must have the ability to demonstrate:
• Organizational and interpersonal skills
• The ability to read and understand customer service contracts
• Basic knowledge of accounting principles and billing processes
• Experience with Microsoft Office and business software systems (e.g., SAP, Outlook, Microsoft Teams)
• Verbal and written communication skills in English
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• Associate degree or higher
• Understanding of accounting principles, including invoicing, payment processing, and account reconciliation
• Familiarity or experience with HVAC, Energy Efficiency Systems, Compressors, or a similar industry is a plus

Ready to create your own journey? Join us today!

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. #Southeast-EREF #VeteranCareers #TransitioningServiceMember #MilitarySpouse

You’ll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $43,316 - $74,256 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Organization: Smart Infrastructure

Job Type: Full-time

Category: SCM-Procurement / Supply Chain Logistics