Jobs in the United States

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Retail Assistant Store Manager
Sunnyside
1221 Chestnut St Philadelphia, PA
The Sunnyside* Assistant Store Manager is responsible for assisting in the management of all day-to-day operations of the dispensary in accordance with state law and Company standards. This…
Added just now
Principal Construction Manager and Program Controls - FAA (Dallas, TX)
Parsons Government Services Inc.
TX
Parsons is seeking an experienced On-Site Construction Manager and Program Controls Lead to support our Program Management / Construction Management advisory team on a major aviation and…
Added 1 min ago
WIOA Case Manager
Lumbee Land Development, Inc
Pembroke, NC
The Workforce Development Program Manager serves as a primary front-line manager responsible for delivering employment,
Added 1 min ago
Shop Foreman
Sunbelt Rentals, Inc.
Wake Forest, NC
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to…
Added 2 mins ago
Sales Manager
Travel Leisure Resort Development Inc
United States
The Sales Manager will be responsible for achieving defined sales targets, assisting in personnel selection and development, and maintaining a high level of customer satisfaction.
Added 3 mins ago
Clinical Associate
St Jude Medical S C Inc
MA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 4 mins ago
HG
Department Supervisor - Waikiki Business Plaza
H&M Group
Honolulu, HI
- $21.7 to $25.28 USD / hour
…goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. The Department Supervisor will work in accordance with legal requirements…
Added 4 mins ago
Floor Manager
H&M Group
Atlanta, GA
As a Floor Manager, you’re be at the forefront of creating excellent customer experiences that go beyond the expected.
Added 4 mins ago
EMERGENCY MANAGEMENT RESPONSE SPECIALIST
Arizona Department of Administration
AZ
Reports to the Technological Hazards Branch Manager/Radiological Emergency Preparedness (REP) Program Manager and supports the Division's REP Program. Develops, implements, and maintains…
Added 5 mins ago
CG
Account Manager, Subsurface Technologies Equipment (Bay Area)
Cansel Group of companies
Fresno, CA
- $60,000 USD / year
Identify customer needs and recommend appropriate subsurface technologies, including utility locators, inspection cameras, ground-penetrating radar, seismic sensors, electromagnetic…
Added 6 mins ago
Production Manager NC - 1st Shift
PCB Piezotronics, Inc.
Halifax, NC
PCB offers a highly collaborative and team-based atmosphere. Total Customer Satisfaction, for internal and external customers alike, is at the heart of our business and guides our…
Added 6 mins ago
LD
Retail Merchandiser - Doylestown, PA
L&R Distributors
Doylestown, PA
- $16 USD / hour
…displayed across assigned retail locations. The role will also support store resets by implementing new planograms, relocating products, setting shelves, and ensuring all displays meet…
Added 6 mins ago
Product Governance & Implementation Manager
North 40 Outfitters
Great Falls, MT
The Product Information & Governance Manager will lead the strategy and day-to-day management of product information, supplier content, catalog readiness, and regulatory compliance. In…
Added 6 mins ago
Senior Manager, Critical Account Programs - United States
Cornerstone OnDemand
Billings, MT
The Senior Manager, Critical Account Programs will build this capability from the ground up and operate it in practice. You will own the situations that matter most: the largest, heaviest,…
Added 6 mins ago
Physician Pay Analyst
Intermountain Health
Helena, MT
The Physician Payroll Analyst has accountability for administration and support of Intermountain’s physician payroll practices and process. This analyst will provide support directly to…
Added 6 mins ago
Government Programs Care Manager Support Specialist I – Work From Home
HCSC
Helena, MT
…educational and quality campaigns, assistance in scheduling care manager and member appointments, responding to member inquiries, data entry and research, supporting member non-clinical…
Added 7 mins ago
Lead Patient Care Coordinator (Front Desk, Lead)
Upperline Health
Little River, SC
Deep understanding of Upperline’s comprehensive care program, Upperline Plus, and responsible for patient enrollment and engagement efforts in collaboration with broader care team
Added 7 mins ago
C
Sales Manager (Full Time)
Carter's
Lancaster, PA
- Full-time
Added 8 mins ago
Account Manager
CM2 Supply, Inc
Des Moines, IA
Under the direction of, and reporting to the Area Sales Manager, the Account Manager is responsible for all sales activities, from lead generation through close. This position will work to…
Added 8 mins ago
Retail Assistant Store Manager
The ODP Group
Saint Augustine, FL
The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us…
Added 8 mins ago
03400 Inside Sales
Sally
Worcester, MA
Ability to execute knowledge from product knowledge training to support with customer service
Added 8 mins ago
10011 Inside Sales
Sally
United States
Ability to execute knowledge from product knowledge training to support with customer service
Added 8 mins ago
01417 Inside Sales
Sally
Quincy, MA
Ability to execute knowledge from product knowledge training to support with customer service
Added 8 mins ago
01417 Inside Sales
Sally
Quincy, MA
Ability to execute knowledge from product knowledge training to support with customer service
Added 8 mins ago
LANE MANAGER
Gettel Automotive Group
Gainsville, FL
…from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity…

Siddons-Martin Emergency Group

Service Advisor

Conway, AR, United States

Apply on jobs.dayforcehcm.com About employer

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Siddons-Martin Emergency Group Benefits Employee-owned company! Monday-Friday schedule

Company Sponsored Benefits:

Medical (PPO & HDHP options), Company HSA match, Dental, Vision, Short-Term Disability, Accident and Hospital Indemnity Insurance, Telehealth, Voluntary Life Insurance, Voluntary Critical Illness
401K with Employer Match
Employee Stock Ownership Program
Paid Holidays and Paid Time Off
4 Weeks Paid Parental Leave
Paid Training & Safety Equipment

Company Paid Benefits:

Basic Life & AD&D, Critical Illness
Insurance, Long-Term Disability
Employee Assistance Program
Verizon Wireless Company Discount (eligibility requirements)

Summary

The purpose of the Service Advisor is to act as the primary representative and link between customers and the service department. This role focuses on providing excellent customer service, coordinating repair or maintenance work, and ensuring customer satisfaction.

Duties and Responsibilities

Unless otherwise specified, the Service Advisor is responsible for participating in daily internal service-related interactions. The responsibility includes, but is not limited to, a dedication to the company’s mission statement, to company profitability and 100% customer satisfaction.

Greet customers and determine their needs or concerns.
Listen carefully, document symptoms or issues, and translate them into clear work orders for shop foreman and technicians.
Communicate clearly with shop leadership to ensure customer concerns are understood.
Create and manage work orders in the system.
Track job progress and update customers as required.
Prepare repair / sales cost estimates.
Explain recommended services, repair estimates, and timelines to customers.
Obtain customer approval for work prior to proceeding.
Finalize work orders, create invoices and explain repairs to customers upon pickup.
Participate in morning meetings to plan the day.
Record customer interactions in CRM.
Support warranty claims and parts returns when necessary.
Conduct customer follow-ups to ensure satisfaction after service.
Always maintain a neat and professional personal appearance and workspace.
Abide by all company policies, procedures and processes.
Maintain a professional and successful working relationship with Pierce Manufacturing personnel.
Follow all policies and procedures as defined in the Pierce Manufacturing operations manual.
Work with and maintain a productive and professional relationship with all segments of the company.
Other tasks as assigned by the Service Manager.

Supervisory Responsibilities

This role has no supervisory responsibilities. In the absence of the Service Manager, the Service Manager may assign tasks based on the needs of the service center.

Qualifications

Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Must be able to work in a fast-paced environment, meeting deadlines and adjusting to changing priorities.
Must be able to clearly demonstrate the ability to reach performance goals set by the Service Manager and company.
Experience within the automotive, heavy truck or emergency vehicle service industry is preferred.
Dedication to excellent customer service and overall company success.
Ability to engage in and maintain both clear, positive and professional relationships with fellow employees, vendors and customers.
Computer skills: Must be proficient with Microsoft Outlook Email, Microsoft Word & Excel programs, as well with any other company provided software.

Education and/or Experience

High school diploma or equivalent
3 to 5 Plus years with experience in an automotive service-related industry preferred
Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry.
Experience in communicating required and/or recommended repairs to customers.
Experience answering phones.
Experience in creating estimates and quotes.

Certificates, Licenses, Registrations

EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications are a plus.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand, walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

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Jobs in the United States