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Sales Associate

  • Lincolnwood, IL, United States

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Job details

Posting language
English

Original job description

Sales Associate – Firearms Retail Full-Time Position About the Role Shore Galleries is seeking an enthusiastic and responsible Sales Associate to join our team. This role combines retail sales, customer service, and compliance within a highly regulated environment. You will help customers select firearms, accessories, and related products while ensuring safe firearms handling and adherence to all state and federal regulations.

Key Responsibilities

  • Provide exceptional customer service through knowledgeable, friendly, and professional interactions
  • Assist customers in selecting firearms, ammunition, and accessories based on their needs
  • Complete all required ATF Form 4473 and related compliance paperwork accurately
  • Maintain knowledge of current Illinois FOID requirements and federal regulations
  • Operate the POS system, handle transactions, and manage cash accurately
  • Assist with merchandising, inventory control, and store cleanliness
  • Follow all safety protocols and maintain secure handling of firearms
  • Support team members and contribute to an efficient, positive work environment

Qualifications

  • Valid Illinois FOID Card (required)
  • High school diploma or equivalent
  • Basic understanding of sales principles and customer service best practices
  • Strong verbal and written communication skills
  • Ability to multi-task while remaining attentive and detail-oriented
  • Strong organizational skills and dependability
  • Ability to work both independently and as part of a team
  • Comfortable with physical activity (standing, bending, reaching) for extended periods
  • Flexible availability including evenings, weekends, and holidays

Preferred Skills & Experience

  • Prior retail or firearms industry experience (a plus)
  • Knowledge of firearms, optics, and accessories
  • Familiarity with 4473/NICS background check process
  • Ability to upsell and recommend complementary products (holsters, safes, cleaning kits)
  • Attention to compliance and detail-oriented mindset

Physical Demands

  • Frequent standing, walking, talking, hearing, and reaching
  • Occasional stooping, kneeling, or crouching
  • Ability to lift up to 30 lbs

What We Offer

  • Excellent employee benefits including health insurance, flexible time-off, employee discounts, provided training classes, and free range usage
  • Full-time hours in a professional, supportive environment
  • Opportunity to expand your firearms knowledge and industry experience

How to Apply

Please submit:

Full resume 3 strong references

More about this job

Skills

  • Sales
  • Retail sales
  • Customer service
  • Regulatory compliance
  • Assist customers
  • Merchandising
  • Inventory management
  • Communication skills
  • Organizational skills
  • Cleaning
  • Heavy lifting

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