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Added 4 mins ago
A
Principal Engineer
Actalent
Hanover, MD
- $155,000 to $185,000 USD / year
…partners. You will work cross-functionally across Engineering, Service, Manufacturing, Quality, Regulatory, Operations, suppliers, and customers, contributing to both current products and…
Added 4 mins ago
Project Engineer
Actalent
Versailles, KY
Project Engineer - Natural Gas Pipelines & Metering Stations
Added 5 mins ago
Senior Quality Systems Engineer
THE CLEVELAND ELECTRIC LABORATORIES COMPANY
Twinsburg, OH
CEL is seeking an experienced Senior Quality Systems Engineer to lead, maintain, and continuously improve the company's Quality Management System across its manufacturing, calibration,…
Added 6 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Saint Paul, MN
…Docker, Kubernetes, and familiar with Git development. The Engineer is expected to provide strategy and implement enterprise-scale automation for scalability, performance, security, and…
Added 6 mins ago
Senior Associate, Okta Identity Governance Engineer
KPMG LLP
Minneapolis, MN
KPMG is currently seeking a Senior Associate, Okta Identity Governance Engineer to join our Advisory Technology Organization.
Added 6 mins ago
Substation Engineer - Protection and Controls
Jacobs
Minneapolis, MN
…in North America and is looking for a Principal Substation Engineer in its Energy & Power Group to tackle the complexities of decarbonization and utility modernization to deliver a cleaner…
Added 6 mins ago
Lead Substation Engineer - Protection and Controls
Jacobs
Minneapolis, MN
…in North America and is looking for a Principal Substation Engineer in its Energy & Power Group to tackle the complexities of decarbonization and utility modernization to deliver a cleaner…
Added 6 mins ago
B
Senior Process Engineer
Balchem
Faribault, MN
- $120,000 to $145,000 USD / year
…employs approximately 1,400 employees worldwide who provide the service, quality, and technology that enables our customers to win with their customers. We have built a reputation for…
Added 18 mins ago
Paint Engineer Tech
CSP Innovations OH Payroll Co., LLC
United States
…components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In…
Added 22 mins ago
System Architect - SME
ClearFocus Technologies
Remote, United States
The Storage Engineer-_SME provides senior technical leadership for enterprise storage services under the SEC Infrastructure Support Services (ISS) contract. This role architects,…
Added 22 mins ago
MC
Controls Engineer
Mikron Corporation Denver
Englewood, CO
- $100,000 to $120,000 USD / year
The Controls Engineer role at Mikron Automation is ideal for professionals with foundational experience in automation and mechanical design. You’ll contribute independently to the…
Added 25 mins ago
Principal Engineer - Agentic AI Engineering
Bank of America, National Association
United States
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life…
Added 26 mins ago
Software Engineering Manager
Doble
Accident, MD
…our Accident, Maryland facility and it reports to the Chief…
Added 26 mins ago
QA Engineer
Performix
Fairfield, OH
are looking for a Manufacturing Quality Engineer who is passionate about
Added 27 mins ago
Electrotechnical Engineering Co-Op
Goodway Technologies Incorporated
Stamford, CT
…team at Goodway Technologies as an Electromechanical Design Engineer Co-op. You will work alongside experienced engineers developing industrial maintenance solutions used…
Added 28 mins ago
Regional Engineering Manager (58377)
Applied Technical Services, Inc.
UT
…leadership responsibilities as it relates to performance, client service, guiding assignments, inspections, and growing the division. The position is remote with required travel for site…
Added 29 mins ago
Senior Engineer, ADL Platform Admin
KPMG LLP
SALT LAKE CITY, UT
Added 29 mins ago
K
Offshore AI Engineer
Kforce
Remote, United States
- $25 USD / hour
Kforce has a client in Armonk, NY that is seeking an Offshore AI Engineer responsible for end-to-end development, enhancement and productionisation of Trident's GenAI capabilities. The role…
Added 29 mins ago
K
Sr. Controls Engineer / PLC Programmer
Kforce
Chandler, AZ
- $115,000 to $145,000 USD / year
Kforce's client, a growing engineering and automation firm in Chandler, AZ, is seeking a few Senior Controls Engineer/PLC Programmer to design, program, and commission PLC, HMI, and SCADA…
Added 31 mins ago
(1118350) Systems Requirements & Validation Engineer
Diversified Services Network, Inc.
Mossville, IL
Diversified Services Network, Inc. (DSN) is seeking a full-time Systems Requirements & Validation Engineer to join our team in Mossville, IL. We offer full benefits, PTO, 401k, and more! If…
Added 32 mins ago
Epicor Kinetic Administrator
Main Line Talent Group
Eau Claire, WI
Our client, an established engineer-to-order manufacturer of industrial equipment serving customers worldwide, is hiring a business-focused Epicor Kinetic Cloud Platform Owner. The company…
Added 36 mins ago
Quality Engineer
Illinois Tool Works Inc.
United States
…critical applications, is seeking candidates for a Quality Engineer position that will be based at the company headquarters in Hatfield, Pennsylvania (suburban Philadelphia). The company…
Added 36 mins ago
GC
Experienced Water / Wastewater Design Engineer
Geosyntec Consultant
Lakewood, CO
- $107,160 to $139,310 USD / year
Geosyntec has an exciting opportunity for an experienced Water/Wastewater Design Engineer in our Lakewood, Colorado office. This role offers the opportunity to join our growing water team…
Added 38 mins ago
Production Engineer II
Pilatus Aircraft USA Ltd
Broomfield, CO
Pilatus is hiring a Production Engineer to join our team in Broomfield, CO. In this role, you will use your extensive production, manufacturing and engineering experience to translate…
Added 40 mins ago
Manufacturing Sales Engineer
Actalent
Cudahy, WI
Job Title: Applications / Sales EngineerJob DescriptionThe Applications / Sales Engineer provides specialized technical expertise to support the Inside Sales Desk in preparing accurate…

SHI

Solutions Engineer - M365 Copilot & Agents

Jefferson City, MO, United States

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Job details

Experience: + 5+ years of hands-on experience administering enterprise Microsoft 365 environments.
Posting language: English

Original job description

Summary

US - Remote

Full time

JR3907

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

+ Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

+ Continuous professional growth and leadership opportunities.

+ Health, wellness, and financial benefits to offer peace of mind to you and your family.

+ World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The Solutions Engineer for Microsoft 365 Copilot and Agent 365 is a customer-facing technical advisor who helps organizations assess, deploy, secure, govern, and expand Microsoft 365 Copilot and Microsoft Agent 365 capabilities for enterprise AI adoption.

This hands-on role combines Microsoft 365 administration, Microsoft 365 E7 solution enablement, tenant assessment, data security, agent governance, Copilot Credit cost management, PowerShell automation, and customer advisory services. You will evaluate customer environments, identify readiness and security gaps, configure Microsoft 365 Copilot and Agent 365 capabilities, and develop practical recommendations for operating AI securely and cost-effectively at enterprise scale.

The role supports Microsoft 365 E5 / E7, Microsoft 365 Copilot, Copilot Chat, Copilot Cowork, Work IQ, Microsoft 365 Copilot Agent Builder, Copilot connectors, Copilot Studio governance, Microsoft Entra Agent ID, Microsoft Purview, Microsoft Defender, and Microsoft Agent 365. The primary focus is platform deployment, administration, security, governance, cost management, and agent lifecycle management.

Role Description

+ Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.

+ Lead Microsoft 365 Copilot deployments, including prerequisite validation, licensing, feature enablement, administrative configuration, pilot planning, rollout support, and expansion.

+ Help customers evaluate and operationalize Microsoft 365 E7, including Microsoft 365 Copilot, Agent Builder, and Agent 365.

+ Review SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Outlook, and other Microsoft 365 Apps to identify oversharing, excessive permissions, unmanaged content, external access, ownerless sites, and related data-exposure risks.

+ Analyze how Microsoft Graph, identity, permissions, content quality, and information architecture affect Copilot grounding, security, and response quality.

+ Support Copilot Chat, Copilot Cowork, Cowork apps, Work IQ, Microsoft 365 Copilot Agent Builder, declarative agents, connectors, plugins, and related Copilot experiences.

+ Help customers assess, onboard, configure, secure, govern, and operationalize Microsoft Agent 365.

+ Support agent inventory, ownership, registration, monitoring, exception management, approvals, periodic reviews, ownership transfers, agent blocking and retirement.

+ Configure and support Microsoft Entra Agent ID, Conditional Access, least-privilege access, access packages, access reviews, and lifecycle workflows for applicable agent scenarios.

+ Implement Microsoft Purview controls, including sensitivity labels, Data Loss Prevention policies, retention, auditing, eDiscovery, and applicable Data Security Posture Management for AI capabilities.

+ Evaluate Microsoft Defender capabilities for agent inventory, security posture, threat visibility, investigation, and response.

+ Support Copilot Studio and Power Platform governance, including administrative controls, environment strategy, connector governance, sharing boundaries, DLP policies, and agent lifecycle standards.

+ Plan and govern Copilot Credit consumption across Copilot Cowork, Cowork apps, Work IQ APIs, Copilot Studio, and other supported usage-based AI services.

+ Establish spending policies, usage limits, service access, alerts, and credit-allocation approaches for users, groups, business units, use cases, and applicable environments.

+ Monitor Copilot Credit consumption, analyze usage and cost trends, identify capacity risks, and recommend adjustments based on expected demand and business value.

+ Help customers develop budgets, consumption forecasts, capacity plans, and showback or chargeback approaches as part of an AI FinOps operating model.

+ Collaborate with SHI licensing specialists on Microsoft 365 E7, Copilot Credits, prepaid capacity, pay-as-you-go consumption, subscriptions, and technical dependencies.

+ Develop and implement PowerShell scripts for Microsoft 365 assessment, administration, configuration validation, automation, documentation, and reporting.

+ Lead customer discovery sessions, technical assessments, governance workshops, and findings presentations.

+ Help customers establish AI councils or Centers of Excellence, responsible AI practices, decision rights, use-case intake processes, ownership standards, and governance roadmaps.

+ Translate technical findings into prioritized recommendations, remediation plans, implementation roadmaps, and operational runbooks.

Behaviors and Competencies

+ Subject Matter Judgment: Applies Microsoft 365, security, governance, and AI platform knowledge to evaluate customer readiness, risk, operating-model maturity, and adoption blockers.

+ Customer Facilitation: Facilitates complex discovery, assessment, governance, and roadmap discussions while helping stakeholders align on ownership, priorities, and decision rights.

+ Communication: Tailors technical, governance, licensing, and cost-management recommendations for executive sponsors, IT leaders, security teams, business stakeholders, and technical administrators.

+ Relationship Management: Builds trust with customer stakeholders, Microsoft partners, and SHI teams through clear guidance, follow-through, and long-term advisory engagement.

+ Collaboration: Works across sales, licensing, delivery, security, governance, and engineering teams to drive customer adoption, operational readiness, and responsible AI outcomes.

+ Problem Solving: Identifies and resolves root causes that hinder Copilot and agent adoption, including oversharing, unclear ownership, readiness gaps, unmanaged agents, licensing confusion, and cost-management challenges.

Skill Level Requirements

+ 5+ years of hands-on experience administering enterprise Microsoft 365 environments.

+ Strong working knowledge of SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Microsoft 365 Apps, and Microsoft 365 administration.

+ Practical experience su...

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