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Added 2 mins ago
Mechanical Commissioning Engineer 1.5
Bureau Vertias North America
VA
Summary: Responsible for providing engineering and technical support to plan, schedule, coordinate, and execute full life cycle commissioning of critical facilities, whilst under direct…
Added 2 mins ago
NERC Reliability Compliance Consultant
Dominion Energy
GLEN ALLEN, VA
Provides training, leadership, support, compliance expertise, advice, and backup to Subject Matter Experts across the business area and to personnel in the NERC Compliance Specialist…
Added 2 mins ago
Solution Engineer, Real Time OT Systems
American Electric Power
Salem, VA
…participating in the creation of technical documentation to support RealTime applications. A strong emphasis on adaptability, customer needs, and continuous improvement is essential for…
Added 2 mins ago
Associate Network Engineer
LIPAPRD
Bethpage, NY
…serve, with more than 13,000 employees working together to support our customers and make a difference every…
Added 2 mins ago
Entry Level Engineer - AT
Nuclear Fuel Services
Lynchburg, VA
…nuclear innovation. We required a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are…
Added 2 mins ago
Entry Level Engineer - AT
BWX Technologies, Inc.
Lynchburg, VA
…nuclear innovation. We required a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are…
Added 2 mins ago
Facility Project Coord
American Electric Power
Roanoke, VA
3) Coordinate with the Corporate Facility Engineer in the development and implementation of corporate facility office standards and construction projects.
Added 2 mins ago
Industrial Sales Engineer – Circuit Protection & Control Solutions
Siemens
Roanoke, VA
Industrial Sales Engineer – Circuit Protection & Control Solutions (NC / VA)
Added 2 mins ago
T
Senior AI Test Engineer (Remote)
TestPros
Sterling, VA
- $50 to $80 USD / hour
TestPros is seeking a Senior Artificial Intelligence (AI) System Test Engineer with an analytical, customer-focused mindset and experience with the OWASP AI Testing Guide and other…
Added 2 mins ago
T
Senior Software/System Test Engineer (Remote)
TestPros
Sterling, VA
- $40 to $70 USD / hour
TestPros is seeking a Senior Software/System Test Engineer with an analytical, customer-focused mindset and experience implementing the ISO/IEC 25010:2023 Systems and software engineering -…
Added 2 mins ago
ENGINEER SYSTEMS 5
Huntington Ingalls Industries
Newport News, VA
…principles and equipment knowledge to specify appropriate methods to support the design of equipment strategies to maximize throughput. Coordinates the efforts of the X50 Manufacturing…
Added 2 mins ago
ENGINEER SYSTEMS 5
Huntington Ingalls Industries
Newport News, VA
…principles and equipment knowledge to specify appropriate methods to support the design of equipment strategies to maximize throughput. Coordinates the efforts of the X50 Manufacturing…
Added 2 mins ago
GA
Director, Architecture and Data
GE Aerospace
Charlottesville, VA · Glen Allen, VA
- $152,000 to $202,000 USD / year
Supervise the Data Fabric engineers (Sr Staff TPM–Data, Principal Data & Information Architect, Sr Staff Data Engineer, Staff Data Engineer) in a matrixed arrangement, keeping their written…
Added 2 mins ago
BC
Senior Hydrology & Hydraulics Engineer
Bechtel Corporation
Reston, VA
- $106,900 to $154,700 USD / year
This position will be responsible for providing hydraulic and hydrologic (H&H) engineering support. Main responsibilities include origination and checking of calculations, preparation of…
Added 2 mins ago
Lead Optical Transport Implementation Engineer - Pub Sec
Lumen
Herndon, VA
The Lead IT Systems Engineer will work in a challenging, hands-on environment supporting the Department of Homeland Security (DHS), and other specialized customers in support of National…
Added 2 mins ago
NETWORK ENGINEER - PUB SEC
Lumen
Herndon, VA
As an integral member of the Tier2 Operations & Implementations group, the IT Systems Engineer III (Lead Engineer) provides advanced Tier2 support of a nationwide diverse fiber optic…
Added 2 mins ago
NETWORK ENGINEER - PUB SEC
Lumen
Herndon, VA
The Lead IT Systems Engineer is a Network Engineer responsible for analysis, design, installation, configuration, testing, maintenance, and repair of laboratory network infrastructure and…
Added 2 mins ago
Communications Systems Engineer (Optical/Quantum)
SAIC
Chantilly, VA
We are hiring a Communications Systems Engineer to provide systems engineering and technical advisory (SETA) support to an IC Research & Development (R&D) customer developing advanced…
Added 2 mins ago
Senior SIGINT Systems Engineer
SAIC
Chantilly, VA
The Senior SIGINT Systems Engineer is a member of a high performing team supporting the customer Chief Engineer by providing expert advice and performing activities and tasks necessary to…
Added 2 mins ago
Satellite Program Office Project Lead
SAIC
Chantilly, VA
…team is developing cutting-edge technologies that directly support critical Department of War priorities, combining both proven and first-of-their-kind capabilities that have never been…
Added 2 mins ago
Systems Engineer Technical Analyst (SETA)
Trinzic
Chantilly, VA
KBR is seeking a Systems Engineer Technical Analyst (SETA). The Technical Professional (SETA) provides systems engineering and analytical support to help inform national security space…
Added 2 mins ago
Outreach Engineer
SAIC
Chantilly, VA
SAIC is looking for an Outreach Engineer with Space Domain Operations experience in Chantilly, VA to support a very dynamic and innovative space program office in Chantilly, VA. In this…
Added 2 mins ago
AI Data Scientist
Leidos
Chantilly, VA
Leidos is seeking a hands-on AI Data Scientist to support the development of modern training, education, and mission-support applications for national security programs. This role combines…
Added 2 mins ago
T
Principal Systems Engineer
Trinzic
Chantilly, VA
- $157,000 to $235,000 USD / year
KBR is seeking a Principal Systems Engineer efforts for an Intelligence Community Space customer.
Added 2 mins ago
Cyber-Physical Systems Reverse Engineer
Leidos
Chantilly, VA
We are looking for a Cyber-Physical Systems Reverse Engineer to support a new project researching and developing novel capabilities for maritime cybersecurity. This is the kind of job where…

SHI

Solutions Engineer - M365 Copilot & Agents

Jefferson City, MO, United States

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Job details

Experience: + 5+ years of hands-on experience administering enterprise Microsoft 365 environments.
Posting language: English

Original job description

Summary

US - Remote

Full time

JR3907

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

+ Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

+ Continuous professional growth and leadership opportunities.

+ Health, wellness, and financial benefits to offer peace of mind to you and your family.

+ World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The Solutions Engineer for Microsoft 365 Copilot and Agent 365 is a customer-facing technical advisor who helps organizations assess, deploy, secure, govern, and expand Microsoft 365 Copilot and Microsoft Agent 365 capabilities for enterprise AI adoption.

This hands-on role combines Microsoft 365 administration, Microsoft 365 E7 solution enablement, tenant assessment, data security, agent governance, Copilot Credit cost management, PowerShell automation, and customer advisory services. You will evaluate customer environments, identify readiness and security gaps, configure Microsoft 365 Copilot and Agent 365 capabilities, and develop practical recommendations for operating AI securely and cost-effectively at enterprise scale.

The role supports Microsoft 365 E5 / E7, Microsoft 365 Copilot, Copilot Chat, Copilot Cowork, Work IQ, Microsoft 365 Copilot Agent Builder, Copilot connectors, Copilot Studio governance, Microsoft Entra Agent ID, Microsoft Purview, Microsoft Defender, and Microsoft Agent 365. The primary focus is platform deployment, administration, security, governance, cost management, and agent lifecycle management.

Role Description

+ Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.

+ Lead Microsoft 365 Copilot deployments, including prerequisite validation, licensing, feature enablement, administrative configuration, pilot planning, rollout support, and expansion.

+ Help customers evaluate and operationalize Microsoft 365 E7, including Microsoft 365 Copilot, Agent Builder, and Agent 365.

+ Review SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Outlook, and other Microsoft 365 Apps to identify oversharing, excessive permissions, unmanaged content, external access, ownerless sites, and related data-exposure risks.

+ Analyze how Microsoft Graph, identity, permissions, content quality, and information architecture affect Copilot grounding, security, and response quality.

+ Support Copilot Chat, Copilot Cowork, Cowork apps, Work IQ, Microsoft 365 Copilot Agent Builder, declarative agents, connectors, plugins, and related Copilot experiences.

+ Help customers assess, onboard, configure, secure, govern, and operationalize Microsoft Agent 365.

+ Support agent inventory, ownership, registration, monitoring, exception management, approvals, periodic reviews, ownership transfers, agent blocking and retirement.

+ Configure and support Microsoft Entra Agent ID, Conditional Access, least-privilege access, access packages, access reviews, and lifecycle workflows for applicable agent scenarios.

+ Implement Microsoft Purview controls, including sensitivity labels, Data Loss Prevention policies, retention, auditing, eDiscovery, and applicable Data Security Posture Management for AI capabilities.

+ Evaluate Microsoft Defender capabilities for agent inventory, security posture, threat visibility, investigation, and response.

+ Support Copilot Studio and Power Platform governance, including administrative controls, environment strategy, connector governance, sharing boundaries, DLP policies, and agent lifecycle standards.

+ Plan and govern Copilot Credit consumption across Copilot Cowork, Cowork apps, Work IQ APIs, Copilot Studio, and other supported usage-based AI services.

+ Establish spending policies, usage limits, service access, alerts, and credit-allocation approaches for users, groups, business units, use cases, and applicable environments.

+ Monitor Copilot Credit consumption, analyze usage and cost trends, identify capacity risks, and recommend adjustments based on expected demand and business value.

+ Help customers develop budgets, consumption forecasts, capacity plans, and showback or chargeback approaches as part of an AI FinOps operating model.

+ Collaborate with SHI licensing specialists on Microsoft 365 E7, Copilot Credits, prepaid capacity, pay-as-you-go consumption, subscriptions, and technical dependencies.

+ Develop and implement PowerShell scripts for Microsoft 365 assessment, administration, configuration validation, automation, documentation, and reporting.

+ Lead customer discovery sessions, technical assessments, governance workshops, and findings presentations.

+ Help customers establish AI councils or Centers of Excellence, responsible AI practices, decision rights, use-case intake processes, ownership standards, and governance roadmaps.

+ Translate technical findings into prioritized recommendations, remediation plans, implementation roadmaps, and operational runbooks.

Behaviors and Competencies

+ Subject Matter Judgment: Applies Microsoft 365, security, governance, and AI platform knowledge to evaluate customer readiness, risk, operating-model maturity, and adoption blockers.

+ Customer Facilitation: Facilitates complex discovery, assessment, governance, and roadmap discussions while helping stakeholders align on ownership, priorities, and decision rights.

+ Communication: Tailors technical, governance, licensing, and cost-management recommendations for executive sponsors, IT leaders, security teams, business stakeholders, and technical administrators.

+ Relationship Management: Builds trust with customer stakeholders, Microsoft partners, and SHI teams through clear guidance, follow-through, and long-term advisory engagement.

+ Collaboration: Works across sales, licensing, delivery, security, governance, and engineering teams to drive customer adoption, operational readiness, and responsible AI outcomes.

+ Problem Solving: Identifies and resolves root causes that hinder Copilot and agent adoption, including oversharing, unclear ownership, readiness gaps, unmanaged agents, licensing confusion, and cost-management challenges.

Skill Level Requirements

+ 5+ years of hands-on experience administering enterprise Microsoft 365 environments.

+ Strong working knowledge of SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Microsoft 365 Apps, and Microsoft 365 administration.

+ Practical experience su...

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