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Added 1 min ago
Integration Engineer IV
Rosendin
Sterling, VA
Design and develop system wide automation systems using PLC or RTAC style industrial controllers, including but not limited to: System overload prevention, multi purpose busway interlocks,…
Added 1 min ago
Platform Engineer
Guardify Inc.
Omaha, NE
As a Platform Engineer, you will own the foundation Guardify runs on: our cloud infrastructure, how code gets to production, how we know when something is wrong, and how we keep our…
Added 5 mins ago
Principal Product Security Engineer
Cribl
Remote, United States
As a Principal engineer, impact is defined by reach. You will set long-term direction across teams, resolve critical and ambiguous security problems, advise Engineering and Product leaders,…
Added 18 mins ago
Senior End User Engineer
Fiserv
Berkeley Heights, NJ
The End User Computing Windows Engineer is responsible for providing technical support, maintenance, and optimization for end-user devices and applications, focusing on Windows operating…
Added 19 mins ago
IG
Controls Engineer
Insight Global
North Charleston, SC
- $92,000 to $138,000 USD / year
The Controls Engineer is responsible for the design, programming, commissioning, troubleshooting, and continuous improvement of industrial automation and electrical control systems…
Added 21 mins ago
UA
Operations & Project Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Costa Mesa, CA
- $43.25 to $48 USD / hour
BAS & Controls Integration: Supervise the integration of newly installed equipment into the Building Automation Systems (BAS), ensuring proper calibration of controls and alarm sequences.
Added 21 mins ago
UA
Operations & Project Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Costa Mesa, CA
- $43.25 to $48 USD / hour
BAS & Controls Integration: Supervise the integration of newly installed equipment into the Building Automation Systems (BAS), ensuring proper calibration of controls and alarm sequences.
Added 21 mins ago
Specialist, Data Center Operations
US AMR-Jones Lang LaSalle Americas, Inc.
NY
What this job involves: The Operating Engineer performs hands-on operations and maintenance work in research facilities and critical environments. This role requires conducting…
Added 25 mins ago
Staff Design Evaluation Engineer
Analog Devices Inc.
NC
…connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI…
Added 26 mins ago
V
Senior QA/SDET
Vouched
Remote, United States
- $180,000 to $210,000 USD / year
You will own quality across the full product lifecycle, from reviewing requirements and designs through test planning, automation, release validation, and production verification. You will…
Added 27 mins ago
Super Intelligence Platform Integration Engineer
LLNL
Livermore, CA
We are seeking a Super Intelligence (SI) Platform Integration Engineer to help build and support the shared services, integration, and automation layer that connects SI applications to…
Added 30 mins ago
UG
Senior Principal AI/ML Product Engineer- Full Stack
UnitedHealth Group
Boston, MA
- $184,600 to $316,500 USD / year
The Sr Principal AI/ML Engineer, AI & Product Office owns the hardest technical bets and the foundation the team builds on, and builds and deploys the AI-enabled products that help the…
Added 31 mins ago
Senior Industrial Engineer
Readerlink Distribution Services
Romeoville, IL
The Senior Industrial Engineer partners heavily with Operations to support network planning, capacity modeling, automation readiness, and WMS/LMS system integration and optimization. The…
Added 32 mins ago
UG
Associate Software Engineer
UnitedHealth Group
Minneapolis, MN
- $60,200 to $107,400 USD / year
Support model lifecycle and MLOps practices, including model selection, versioning, deployment automation, CI/CD integration, and secure management of secrets, keys, and model endpoints
Added 32 mins ago
UG
Principal Cybersecurity Analyst (Attack Surface Mgt.) On Site MN
UnitedHealth Group
Columbia, MD
- $112,700 to $193,200 USD / year
…integrating modern, enterprise-approved AI tools and intelligent automation into daily operations, you will drive operational efficiency and elevate the proactive cyber resilience of…
Added 33 mins ago
Lead Embedded SW Test & Verification Engineer
Blue Origin Personnel, LLC
United States
…business unit. Build the strategy, test infrastructure and automation that turn software requirements into repeatable tests and traceable evidence for software releases, supporting Blue…
Added 33 mins ago
Advanced Electrical Engineer
Aerospace
Phoenix, AZ
As an Advanced Electrical Engineer at Honeywell Aerospace in the Advanced Power Systems, you will have the opportunity to provide electrical engineering technical expertise and leadership…
Added 40 mins ago
Lead Software Engineer
ZBETA Consulting
Remote, United States
As the Lead Software Engineer, you'll play a foundational role in building ZBeta's Software & AI function from the ground up. Reporting to the SVP of Software & AI Solutions, you'll lead…
Added 41 mins ago
Engineer/Sr Engineer, IT Cybersecurity Governance, Risk & Compliance
United States
As a Cybersecurity GRC Engineer/Sr. Engineer focused on Risk Management, you will help shape and advance cybersecurity risk management capabilities that translate technical risk into…
Added 45 mins ago
A
Sr DevOps Engineer
ArtosAI
San Francisco, CA
- $166,500 to $231,000 USD / year
We're looking for a Senior DevOps Engineer to design, build, and maintain the infrastructure that powers our platform. You'll play a critical role in scaling our AWS infrastructure,…
Added 49 mins ago
Sr. Security Engineer
Octus
Remote, United States
We're hiring a hands-on Senior Cybersecurity Engineer to own the security technology that protects Octus employees, endpoints, and enterprise systems. You'll keep our security stack healthy…
Added 50 mins ago
C
Senior Security Engineer, Infrastructure Security
ClickUp
Remote, United States
- $160,000 to $210,000 USD / year
…systems and our customers through secure design, defensive controls, detection and response. We build tooling and automation, including AI-powered workflows, to turn what we learn into…
Added 55 mins ago
Information Technology Systems Engineer/Administrator
Arcfield
Westfields, VA
Arcfield is seeking experienced an Information Technology (IT) Systems Engineer/Administrator specializing in cloud services, responsible for applying technical/functional solutions to…
Added 57 mins ago
Principal AI Engineer
Scotiabank
Dallas, TX
We are seeking a Principal Engineer to lead the discovery, architecture, and delivery of AI and agentic solutions across Canadian Banking, International Banking, Global Banking and Markets…
Added 57 mins ago
Full Stack Engineer
Scotiabank
Dallas, TX
As a Software Engineer, you will design and develop scalable software solutions supporting quality controls, business rules, automation, and enterprise data management capabilities.

SHI

Solutions Engineer - M365 Copilot & Agents

Jefferson City, MO, United States

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Job details

Experience: + 5+ years of hands-on experience administering enterprise Microsoft 365 environments.
Posting language: English

Original job description

Summary

US - Remote

Full time

JR3907

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

+ Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

+ Continuous professional growth and leadership opportunities.

+ Health, wellness, and financial benefits to offer peace of mind to you and your family.

+ World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The Solutions Engineer for Microsoft 365 Copilot and Agent 365 is a customer-facing technical advisor who helps organizations assess, deploy, secure, govern, and expand Microsoft 365 Copilot and Microsoft Agent 365 capabilities for enterprise AI adoption.

This hands-on role combines Microsoft 365 administration, Microsoft 365 E7 solution enablement, tenant assessment, data security, agent governance, Copilot Credit cost management, PowerShell automation, and customer advisory services. You will evaluate customer environments, identify readiness and security gaps, configure Microsoft 365 Copilot and Agent 365 capabilities, and develop practical recommendations for operating AI securely and cost-effectively at enterprise scale.

The role supports Microsoft 365 E5 / E7, Microsoft 365 Copilot, Copilot Chat, Copilot Cowork, Work IQ, Microsoft 365 Copilot Agent Builder, Copilot connectors, Copilot Studio governance, Microsoft Entra Agent ID, Microsoft Purview, Microsoft Defender, and Microsoft Agent 365. The primary focus is platform deployment, administration, security, governance, cost management, and agent lifecycle management.

Role Description

+ Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.

+ Lead Microsoft 365 Copilot deployments, including prerequisite validation, licensing, feature enablement, administrative configuration, pilot planning, rollout support, and expansion.

+ Help customers evaluate and operationalize Microsoft 365 E7, including Microsoft 365 Copilot, Agent Builder, and Agent 365.

+ Review SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Outlook, and other Microsoft 365 Apps to identify oversharing, excessive permissions, unmanaged content, external access, ownerless sites, and related data-exposure risks.

+ Analyze how Microsoft Graph, identity, permissions, content quality, and information architecture affect Copilot grounding, security, and response quality.

+ Support Copilot Chat, Copilot Cowork, Cowork apps, Work IQ, Microsoft 365 Copilot Agent Builder, declarative agents, connectors, plugins, and related Copilot experiences.

+ Help customers assess, onboard, configure, secure, govern, and operationalize Microsoft Agent 365.

+ Support agent inventory, ownership, registration, monitoring, exception management, approvals, periodic reviews, ownership transfers, agent blocking and retirement.

+ Configure and support Microsoft Entra Agent ID, Conditional Access, least-privilege access, access packages, access reviews, and lifecycle workflows for applicable agent scenarios.

+ Implement Microsoft Purview controls, including sensitivity labels, Data Loss Prevention policies, retention, auditing, eDiscovery, and applicable Data Security Posture Management for AI capabilities.

+ Evaluate Microsoft Defender capabilities for agent inventory, security posture, threat visibility, investigation, and response.

+ Support Copilot Studio and Power Platform governance, including administrative controls, environment strategy, connector governance, sharing boundaries, DLP policies, and agent lifecycle standards.

+ Plan and govern Copilot Credit consumption across Copilot Cowork, Cowork apps, Work IQ APIs, Copilot Studio, and other supported usage-based AI services.

+ Establish spending policies, usage limits, service access, alerts, and credit-allocation approaches for users, groups, business units, use cases, and applicable environments.

+ Monitor Copilot Credit consumption, analyze usage and cost trends, identify capacity risks, and recommend adjustments based on expected demand and business value.

+ Help customers develop budgets, consumption forecasts, capacity plans, and showback or chargeback approaches as part of an AI FinOps operating model.

+ Collaborate with SHI licensing specialists on Microsoft 365 E7, Copilot Credits, prepaid capacity, pay-as-you-go consumption, subscriptions, and technical dependencies.

+ Develop and implement PowerShell scripts for Microsoft 365 assessment, administration, configuration validation, automation, documentation, and reporting.

+ Lead customer discovery sessions, technical assessments, governance workshops, and findings presentations.

+ Help customers establish AI councils or Centers of Excellence, responsible AI practices, decision rights, use-case intake processes, ownership standards, and governance roadmaps.

+ Translate technical findings into prioritized recommendations, remediation plans, implementation roadmaps, and operational runbooks.

Behaviors and Competencies

+ Subject Matter Judgment: Applies Microsoft 365, security, governance, and AI platform knowledge to evaluate customer readiness, risk, operating-model maturity, and adoption blockers.

+ Customer Facilitation: Facilitates complex discovery, assessment, governance, and roadmap discussions while helping stakeholders align on ownership, priorities, and decision rights.

+ Communication: Tailors technical, governance, licensing, and cost-management recommendations for executive sponsors, IT leaders, security teams, business stakeholders, and technical administrators.

+ Relationship Management: Builds trust with customer stakeholders, Microsoft partners, and SHI teams through clear guidance, follow-through, and long-term advisory engagement.

+ Collaboration: Works across sales, licensing, delivery, security, governance, and engineering teams to drive customer adoption, operational readiness, and responsible AI outcomes.

+ Problem Solving: Identifies and resolves root causes that hinder Copilot and agent adoption, including oversharing, unclear ownership, readiness gaps, unmanaged agents, licensing confusion, and cost-management challenges.

Skill Level Requirements

+ 5+ years of hands-on experience administering enterprise Microsoft 365 environments.

+ Strong working knowledge of SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Microsoft 365 Apps, and Microsoft 365 administration.

+ Practical experience su...

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