Jobs in the United States

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Added 5 mins ago
Development Engineer II
Roush Enterprises
Livonia, MI
…of industries. Widely recognized for providing engineering, testing, prototype, and manufacturing services to the transportation industry, Roush also provides significant support to the…
Added 5 mins ago
Software Engineer II - Python AI Engineer
Rock Family of Companies
Detroit, MI
As a Python AI Engineer on our Data Science/AI Platform team, you will be at the forefront of our most ambitious technical initiatives. Your role is dual-purposed: you will build and…
Added 40 mins ago
Senior Software Engineer
Dekker
Albuquerque, NM
Dekker is looking for experienced software engineers to join our growing team. A Senior Software Engineer designs, builds, and supports the applications, data pipelines, and AI-enabled…
Added 5 hours ago
AE
Campus Graduate Masters Full-Time Engineer - 2027 Software Engineer II, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $89,250 to $150,250 USD / year
- Full-time
Support the design, development, testing, and maintenance of software applications, APIs, services, and technical components under guidance.
Added 5 hours ago
AE
Campus Undergraduate Full-Time Engineer - 2027 Software Engineer I, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $78,000 to $124,750 USD / year
- Full-time
…engineering, frontend engineering, cloud engineering, mobile, AI/ machine learning, data-oriented engineering, infrastructure-adjacent engineering, or full-stack product development. You…
Added 5 hours ago
AE
Campus Graduate Masters Full-Time Engineer - 2027 AI Engineer I, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $78,000 to $124,750 USD / year
- Full-time
At American Express, we empower technologists to learn, innovate, and make an impact from day one. As an AI Engineer I in Enterprise Technology Services, you’ll join a full-time graduate…
Added 6 hours ago
CTO, Anthropic Practice
EPAM Systems
Boston, MA
Set engineering standards for agent development: evals, testing, context management, cost and latency control, security, and governance
Added 6 hours ago
Manufacturing Engineer 3 - 30458
HII
Pocasset, MA
…30 countries, HII provides design, autonomy, manufacturing, testing, operations and sustainment of unmanned systems, including unmanned underwater vehicles (UUVs) and unmanned surface…
Added 6 hours ago
Systems Engineer - 30471
HII
Pocasset, MA
…30 countries, HII provides design, autonomy, manufacturing, testing, operations and sustainment of unmanned systems, including unmanned underwater vehicles (UUVs) and unmanned surface…
Added 8 hours ago
Lead Software Engineer
Chicago, IL · Peoria, IL · Irving, TX
The Lead Software engineer – Ecommerce Search is responsible for setting the technical direction and overseeing the execution of advanced search solutions. This role combines strategic…
Added 10 hours ago
Principal Machine Learning Engineer
Atlassian
Remote, United States
Continuous Learning: Stay updated with the latest research and advancements in machine learning, AI, and relevant technology applications. Apply cutting-edge knowledge and techniques to…
Added 10 hours ago
Senior Machine Learning Engineer
Atlassian
Remote, United States
Continuous Learning: Stay updated with the latest research and advancements in machine learning, AI, and relevant technology applications. Apply cutting-edge knowledge and techniques to…
Added 10 hours ago
Senior Software Engineer
Atlassian
Remote, United States
As a Senior Software Engineer in the Confluence AI group, you will build high-quality AI experiences that help teams create, discover, and collaborate on knowledge. You will work across the…
Added 10 hours ago
Senior Platform Software Engineer
Raydar
Palo Alto, CA
…high-ownership position that blends infrastructure work, automation and machine learning…
Added 10 hours ago
Full Stack Software Engineer
Raydar
Palo Alto, CA
Raydar is recruiting for this role on behalf of our client. Join as an early engineer working across the whole stack, shipping software and tooling that bring advanced machine learning work…
Added 10 hours ago
Senior Controls Engineer II
Actalent
Erlanger, KY
We are seeking a highly skilled Controls Engineer II to design control systems for industrial material handling solutions. The ideal candidate will be responsible for concepting new ideas,…
Added 11 hours ago
Full-Stack Software Engineer
Trinzic
Beavercreek Township, OH
…from multiple sources into timely operational insight. This engineer will contribute across modern web applications, backend services, analytical workflows, and AI-enabled capabilities…
Added 11 hours ago
BF
MLOps engineer
BC Forward
Cincinnati, OH
- $80 to $85 USD / hour
Added 14 hours ago
Product Engineer (Rockville, MD)
Automated Precision Inc
Rockville, MD
…including aerospace, shipbuilding, heavy equipment manufacturing, machine tool, energy and construction verticals. At the corporate headquarters in Rockville, MD, we are currently seeking…
Added 14 hours ago
Packaging Systems Design Engineer III
Dennis Group
Springfield, MA
Preparation of machine testing requirements and procedures
Added 15 hours ago
Manager, Data Engineering- (DAFgiving360)
Charles Schwab
Westlake, TX
…make a greater impact in their communities. As a Manager, Data Engineer, you will play a critical role in advancing DAFgiving360’s Foundation360 strategy by designing, building, and…
Added 15 hours ago
Senior Engineer - Data Engineering
Toyota
Plano, TX
Using AI as an assistant across your daily work - pipeline development, code review, testing, debugging, and documentation - to deliver better outcomes faster, while holding quality and…
Added 15 hours ago
Data Engineer/Sr Data Engineer, IT Analytics
American Airlines
Fort Worth, TX
…storage, integration, and governance. The Data domain leans into Machine Learning and AI, as well as Data Science and Business…
Added 15 hours ago
Thermal & Mechanical Engineer, Annapurna Labs - AI Silicon Packaging
Amazon
Austin, TX
As a member of the Machine Learning Acceleration team you'll be responsible for the design and optimization of hardware in our data centers. You'll provide leadership in the application of…
Added 15 hours ago
CF
Pump Mechanic
Celeros Flow Technology
Pasadena, TX
- $35 to $40 USD / hour
Perform manual statistical testing to ensure machine is re-built to specifications.

SHI International Corp

Managed Services Engineer

Remote, United States

The base salary range for this position is $70,000 - $110,000.

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Job details

Pay: The base salary range for this position is $70,000 - $110,000.
Experience: 3+ years of relevant experience as a Systems Engineer, Windows Engineer, Infrastructure Engineer, Systems Administrator, or similar role within an MSP or enterprise environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

We are seeking a Systems Engineer to join our Managed Service Provider (MSP) team. This role supports the implementation, administration, and troubleshooting of Windows Server environments, Microsoft infrastructure services, and business-critical applications across multiple customer environments.

The ideal candidate brings solid on-premises Microsoft experience, practical troubleshooting and documentation skills, and the ability to work effectively with customers and senior technical team members across cloud and hybrid environments.

Role Description

Implement, administer, and support Windows Server environments across multiple MSP customers using established standards and procedures.
Deploy, configure, upgrade, and troubleshoot Microsoft infrastructure services, including Active Directory Domain Services, Group Policy, DNS, DHCP, certificate services, file and print services, and related Windows roles and features.
Support hybrid identity and access solutions integrating on-premises Active Directory with Microsoft Entra ID and associated synchronization technologies.
Install, configure, maintain, and troubleshoot Microsoft and third-party server applications, middleware, web services, scheduled services, and application dependencies.
Participate in server builds, platform upgrades, application migrations, hardware refreshes, and data center modernization initiatives.
Troubleshoot operating system, authentication, application, virtualization, storage, backup, and performance issues, escalating complex problems when appropriate.
Apply security hardening, patching, vulnerability remediation, configuration standards, and privileged-access practices to maintain secure and supportable environments.
Implement and support highly available and resilient solutions using Windows failover clustering, load balancing, virtualization, backup, replication, and disaster recovery technologies under established designs.
Create and maintain PowerShell scripts for administration, reporting, health checks, and repeatable operational tasks.
Create and maintain build documents, support procedures, configuration records, and knowledge articles, and contribute to solution documentation.
Work with customer stakeholders and senior technical resources to gather requirements, communicate progress and risk, and support implementation and transition to operations.
Collaborate with networking, security, cloud, database, and application teams to deliver solutions and resolve cross-platform incidents.
Participate in an on-call rotation and provide support for critical incidents, problem management, and service restoration.

Behaviors and Competencies

Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward consensus and action.
Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas.
Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
Customer Service: Can proactively seek out customer feedback, empathize with customers, and tailor solutions to their unique needs.
Technical Troubleshooting: Can proactively seek out potential technical problems, initiate preventive measures, and contribute to innovative solutions.
Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.
Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
Willingness to Learn: Can regularly integrate new skills and knowledge into daily work and is open to feedback and making changes accordingly.
Self-Development: Can actively seek feedback and use it constructively for personal growth.

Skill Level Requirements

3+ years of relevant experience as a Systems Engineer, Windows Engineer, Infrastructure Engineer, Systems Administrator, or similar role within an MSP or enterprise environment.
Working knowledge of current and commonly deployed Windows Server versions, including installation, configuration, lifecycle management, patching, security, performance monitoring, and troubleshooting.
Hands-on experience with Active Directory Domain Services, Group Policy, DNS, DHCP, certificate services, trusts, replication, authentication, and identity-related troubleshooting.
Experience supporting Microsoft server platforms and services such as IIS, Remote Desktop Services, Windows file services, failover clustering, and Microsoft SQL Server infrastructure dependencies.
Experience supporting enterprise applications, including installation, upgrades, service accounts, certificates, dependencies, integrations, performance monitoring, and vendor escalation.
Experience with Hyper-V and/or VMware virtualization, including virtual machine lifecycle management, clustering, capacity, performance, and high-availability concepts.
Working PowerShell skills for administration, data collection, and repeatable operational tasks.
Familiarity with enterprise server hardware and storage platforms, including firmware, drivers, RAID, SAN/NAS connectivity, multipathing, and hardware diagnostics.
Experience with backup, recovery, replication, and disaster recovery processes for Windows workloads and applications.

Networking & Hybrid Environments

Understanding of TCP/IP, routing, switching, VLANs, firewalls, load balancers, name resolution, certificates, and network troubleshooting as they relate to Microsoft systems and applications.
Familiarity with Microsoft Entra ID, Azure integration, and hybrid management concepts, along with practical experience supporting on-premises environments.

Technical & Professional Skills

Ability to follow established designs and implementation plans, contribute to migration and testing activities, and produce clear operational documentation.
Strong analytical, troubleshooting, documentation, communication, and customer service skills.
Ability to effectively participate in technical discussions, manage assigned priorities, and escalate issues appropriately.
Practical implementation skills and sound technical judgment.
Strong operational discipline and attention to detail.
Ability to take ownership of assigned work and prioritize responsibilities effectively.
Strong cross-functional collaboration and knowledge-sharing skills.

Other Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field preferred, or equivalent work experience.
Ability to work effectively with customer stakeholders and senior technical resources.
Ability to support multiple customer environments within an MSP setting.
Ability to collaborate across networking, security, cloud, database, and application teams.
Ability to participate in an on-call rotation and support critical incidents, problem management, and service restoration.
Strong customer focus and clear technical communication.

Preferred Requirements

Relevant Microsoft certifications in Windows Server, hybrid administration, identity, security, or Azure, or comparable demonstrated expertise.
Experience with Microsoft System Center, Windows Admin Center, endpoint or server management platforms, monitoring tools, and configuration-management technologies.
Experience with Microsoft Exchange Server, Active Directory Federation Services, public key infrastructure, SQL Server administration, or other specialized Microsoft server products.
Experience working in regulated environments and implementing controls aligned with frameworks such as PCI DSS, HIPAA, CIS, or NIST.
ITIL Foundation certification or practical experience with incident, problem, change, and configuration management processes.

The base salary range for this position is $70,000 - $110,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $85,000 - $140,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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