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Added 2 mins ago
BA
Data Migration Lead - SAP ERP Consolidation
Bridge Atlantic
Atlanta, GA
- $100,000 to $200,000 USD / year
…mock conversions, reconciliation, cutover and post-go-live support. This is a full-time, on-site role in Atlanta, GA, starting in early December…
Added 3 mins ago
General Manager, FSP Operations
Parexel
Pierre, SD
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement.…
Added 3 mins ago
PN
Senior Databricks Engineer
Pacific Northwest National Laboratory
Pierre, SD
- $133,100 USD / year
We are seeking an experienced Databricks Engineer to support the design, build, and operation of our enterprise data lakehouse that powers analytics and reporting across PNNL systems. This…
Added 3 mins ago
Early Clinical Scientist
Parexel
Pierre, SD
Parexel FSP has exciting opportunity for a Clinical Scientist! The Early Clinical Scientist (ECS) may lead or support an early phase clinical study or studies, depending on size/complexity.…
Added 3 mins ago
O
Director, Data Center Facilities Development
Oracle
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- $146,300 to $306,400 USD / year
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National Channel Director, Strategic Partner Development – SI/VAR
Zayo
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Product Quality Complaints Manager
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Post Bachelors RA - Nuclear Engineering
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- $140,200 USD / year
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Added 3 mins ago
Customer Service Representative
Avera
Mitchell, SD
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Added 3 mins ago
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- $129,000 to $306,400 USD / year
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Social Worker I
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Added 3 mins ago
Social Worker II
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Developing and preparing court report, case plans, case narratives and safety plans in automated computer systems
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CalHR
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Social Worker IV
CalHR
Crescent City, CA
Develops and prepares court report, case plans, case narratives and safety plans in automated computer systems.

Sherwin-Williams

Visitor Experience Specialist

Brecksville, OH, United States

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Job details

Apply by: Nov 9, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

The Specialist, Visitor Experience supports the development and execution of Sherwin-Williams visitor experience strategy by translating business priorities, customer interests and corporate narratives into impactful brand engagement opportunities. Reporting through the Visitor Experience function within Corporate Communications, this role partners with internal stakeholders to customize visit content, align messaging and strengthen audience engagement across corporate exhibits and tours. Leveraging strong communications, storytelling and relationship management skills, the Specialist consults with business leaders to understand visit objectives, identify relevant content and tailor each experience to visitor needs. The role frames exhibit narratives, develops audience-specific messaging, procures relevant display items and delivers visitor experiences in a friendly, business-professional manner that helps strengthen relationships with customers, investors, suppliers, prospective employees and other key stakeholders. The successful candidate is a collaborative communications professional with strong written and verbal communication skills, sound business judgment, attention to detail and the ability to translate complex information into memorable showcases of the Company’s breadth and depth of expertise and strategic priorities.

Designing and Delivering Meaningful Audience Experiences

Designs customized visitor experiences aligned with audience needs, visit objectives and business priorities.
Partners with visit requestors and internal stakeholders to understand audience profiles, desired outcomes and measures of success.
Translates business priorities into engaging, audience-centered experiences that showcase Sherwin-Williams enterprise-wide capabilities, innovation and strategic direction.
Delivers exceptional experiences during customer, investor, executive and other high-profile visits while serving as a professional ambassador for Sherwin-Williams.
Provides audience engagement and support throughout the visitor journey and adapts to evolving needs and real-time changes.
Helps maintain consistent execution and coverage across corporate exhibit spaces within Cleveland and Brecksville, Ohio, locations.

Developing Content, Storytelling and Visitor Experiences

Develops and maintains visitor-facing content that supports enterprise messaging and reinforces Sherwin-Williams strategic priorities.
Curates and enhances exhibit content, tour narratives, digital experiences and other visitor engagement tools to maximize audience impact.
Collaborates with Corporate Communications, business units, leadership teams and subject matter experts to ensure content accuracy, relevance and alignment.
Identifies opportunities to incorporate new stories, innovations, business priorities and thought leadership into visitor experiences.
Assists in the development and maintenance of tour materials, exhibit collateral, digital content, experience briefs and other supporting communications resources.

Consulting with Internal Stakeholders

Serves as a trusted partner to internal stakeholders by recommending visitor engagement strategies that support business goals and audience objectives.
Facilitates planning discussions with visit sponsors, functional leaders and business partners to align on desired outcomes and experience approaches.
Identifies potential gaps, risks or opportunities that may impact visit success and recommends solutions.
Builds strong cross-functional relationships that strengthen organizational support for the Visitor Experience program and related initiatives

Advancing the Visitor Experience Program

Contributes to the ongoing growth and evolution of the Visitor Experience program through measurement, innovation and continuous improvement.
Evaluates visitor feedback, stakeholder input and observed outcomes to identify opportunities to enhance experiences, storytelling and audience engagement.
Recommends improvements to exhibits, content, messaging, processes and visitor engagement techniques.
Monitors emerging trends in visitor experience, communications and experiential engagement to inform future enhancements.
Collaborates with key partners, including Events & Resource Management, Security, IT, Catering and other supporting functions, to optimize the overall visitor experience.
Supports strategic Corporate Communications initiatives, special projects, program resources and knowledge-sharing efforts.
Assumes additional responsibilities and special projects as assigned.

This position is not hybrid/remote and will be located at our Brecksville Morikis Global Technology Center. This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

Minimum Requirements:

Bachelor's degree in a related discipline; (e.g., Communication, Marketing, Business, Journalism, English)
Keen attention to detail, ability to work independently, strong organizational, interpersonal, listening and speaking skills
Narrative development and public speaking skills with proven proficiency using different styles of message delivery to reflect the nature of the stakeholder, audience and key takeaways
Ability to assist internal and external customers in an approachable and welcoming manner
Ability to work effectively across all levels of the organization
Ability to work cooperatively and effectively as part of a team
Ability to multi-task and work well independently and under pressure in a fast-paced environment
Reliable attendance and punctuality
Must be at least eighteen (18) years of age
Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status

Preferred Qualifications:

Prior experience in museum tours, tourism, and/or a customer service environment

Travel Requirements

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute - it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

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Skills

Leadership
Process improvement
Communication skills
Attention to detail
Work independently
Public speaking
Customer service

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