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Added 56 mins ago
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Delivery Driver
Sherwin-Williams
Eau Claire, WI
- $15 USD / hour
Must have a valid, unrestricted Driver’s License · If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
Added 2 hours ago
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Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams
San Jose, CA
- From $20 USD / hour
Must have a valid, unrestricted Driver’s License · If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
Added 3 hours ago
Lead Branch Warehouser
Sherwin-Williams
Brooklyn, NY
Must have at least one (1) year of experience working in a delivery, retail, or customer service position · Must have previous work experience selling paint and paint-related products
Added 3 hours ago
Manufacturing Technician
Sherwin-Williams
Marengo, IL
Added 3 hours ago
Branch Coordinator - Floorcovering Field Technician
Sherwin-Williams
Sarasota, FL
Must have a valid, unrestricted Driver’s License
Added 3 hours ago
Branch Coordinator - Floorcovering Field Technician
Sherwin-Williams
Hallandale, FL
Must have a valid, unrestricted Driver’s License
Added 4 hours ago
Customer Service Specialist
Sherwin-Williams
New Orleans, LA
Must have a valid, unrestricted Driver’s License
Added 4 hours ago
Store Customer Service Specialist
Sherwin-Williams
Wesley Chapel, FL
If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal · If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Added 4 hours ago
Branch Coordinator Lead - Floorcovering
Sherwin-Williams
Pflugerville, TX
Must have at least one (1) year of experience working in a delivery, retail, or customer service position · Must have previous work experience selling floorcovering and/or floorcovering products
Added 4 hours ago
Management Sales Training Program
SHERWIN WILLIAMS CO
WAUKESHA, WI
Added 4 hours ago
Management Sales Training Program
SHERWIN WILLIAMS CO
MADISON, WI
Added 4 hours ago
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Facility Customer Service Coordinator
Sherwin-Williams
Lithia Springs, GA
- $18 to $23 USD / hour
Must have at least one (1) year of work experience in customer service, retail, or sales
Added 4 hours ago
Bilingual Field Store Associate (Spanish)
Sherwin-Williams
Alexandria, VA
Added 4 hours ago
Field Store Associate
Sherwin-Williams
Frederick, MD
Added 4 hours ago
Branch Wholesale Product Specialist
Sherwin-Williams
Portsmouth, VA
If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal · If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Added 4 hours ago
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Branch Customer Service Specialist Full Time
Sherwin-Williams
South Houston, TX
- Full-time
If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal · If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Added 4 hours ago
2026 Management & Sales Training Program - Louisville
Sherwin-Williams
Louisville, KY
Added 4 hours ago
2027 Management & Sales Training Program - Louisville
Sherwin-Williams Company
Louisville, KY
Must have a valid, unrestricted Driver's License · Must have at least a bachelor's degree by the start of this development program
Added 5 hours ago
2027 R&D Product Engineering Co-Op
Sherwin-Williams
Brecksville, OH
Added 5 hours ago
Sales Representative
Sherwin-Williams
Charleston, WV · Morgantown, WV · Huntington, WV · Parkersburg, WV
Must have a valid, unrestricted Driver’s License · Must have at least one (1) year of experience in business-to-business (“B2B”) sales
Added 5 hours ago
Automotive Fleet Representative
Sherwin-Williams
Boston, MA · Worcester, MA
Must have High School Diploma or GED · Must have a valid, unrestricted Driver's License
Added 6 hours ago
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams
Stuart, FL
Must have a valid, unrestricted Driver’s License · If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
Added 6 hours ago
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams
Palm Coast, FL
If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal · If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Added 6 hours ago
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Commercial Store Customer Service Specialist - Full-time
Sherwin-Williams
Boulder, CO
- Full-time
Must have a valid, unrestricted Driver’s License
Added 6 hours ago
Assistant Manager Trainee - Store 707662
Sherwin-Williams
Boulder, CO
Must have a valid, unrestricted Driver’s License · Must have at least a High School diploma or GED

Sherwin-Williams

Multi-Location Customer Service Specialist

Sevierville, TN, United States

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Job details

Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistently with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales

Minimum Requirements:

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver’s License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

Have at least a High School diploma or GED
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint-related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish

#SHWSales

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible

What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute - it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

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