Server - Sheraton

Job Descriptions:

Serve up great food, great service, and unforgettable guest experiences. As a Server at Sheraton Duluth Hotel, you'll be at the heart of our dining experience - welcoming guests, delivering exceptional service, and creating memorable moments with every meal. If you're friendly, energetic, and thrive in a fast-paced environment, we'd love to have you on our team. Bartending experience is a plus!

Plus, enjoy benefits that go beyond the table:

• Discounted Marriott hotel room rates for personal travel
• Exclusive Friends & Family Marriott travel discounts
• Employer-paid life insurance
• Fully vested 401(k) company match program for team members age 21+

Bring your hospitality mindset and Spirit to Serve - we'll provide the opportunity to grow with a world-class brand.

This is a Sherman Associates owned Marriott International, Inc franchised location.

Schedule: We are currently seeking part-time availability to include Saturday and Sunday 7:30 am-11:00 am and occasionally evening shifts 4:30-10 pm.

Pay: $11.41/hour + tips!

Essential Functions

• Serves multiple tables, as determined by management
• Understands Room Service, Club Lounge, Banquet and Restaurant’s food and beverage menu
• Takes and fills customer orders
• Upsells alcohol and food items
• Uses the computer to ring orders and guest checks
• Interacts with all guests in a friendly/fast manner
• Accepts different types of payments and makes accurate change
• Maintains specific side-work and ensures the cleanliness and smooth operation of the restaurant
• Quickly clears and resets tables
• Checks identification of guests to ensure legal age to consume alcoholic beverages. Refuses to serve beverages in a polite manner to guests who are not of legal age
• If consuming alcoholic beverages, observes guest’s behavior, counts number of drinks served, and if the server feels they should not drive, offers
• Knows when to escalate situations for management intervention
• Completes other tasks and duties as assigned based on business needs

Required Experience:

MINIMUM REQUIREMENTS

• Previous hotel/hospitality or related service industry experience is strongly preferred
• Must be at least 18 years of age
• Ability to communicate effectively and follow directions in a multi-lingual environment
• Must be able to pass required Alcohol service training
• A passion for the mission, vision, and values of Sherman Associates
• Schedule may vary due to the specific needs of the hotel

WORK ENVIRONMENT

• This job operates behind the bar and may be working in close proximity to co-workers
• The noise level in the work environment can be loud
• Hazards may include, but are not limited to, cuts, slipping, tripping and burns

PHYSICAL REQUIREMENTS

• Must be able to sit or stand in designated work area throughout the day based on business needs
• Must have the ability to move around freely throughout the designated work area
• Must be able to exert well-paced ability to reach tables and kitchen in a timely manner
• Must be able to lift up to 25-30 lbs. frequently throughout shift, and lift, carry, push, and pull up to 50 lbs. occasionally
• Requires grasping, writing, sitting or standing, moving about freely, using computer, repetitive motions, bending, reaching, crouching, and communicating effectively
• Must be willing and able to wash hands frequently throughout the shift

ADDITIONAL SCREENING REQUIREMENTS

• Must successfully meet criminal background screening requirements for position.

Keyword: Server - Sheraton

From: Sherman Associates