Jobs in the United States

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Added 1 min ago
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Senior Mainframe CICS Systems Programmer
ADP
San Dimas, CA
- $93,400 to $230,000 USD / year
As a senior technical leader, you will partner with development, operations, architecture, and infrastructure teams to ensure the stability, performance, resiliency, and modernization of…
Added 1 min ago
Sr. Manager, SG&A FP&A
Vail Resorts
CA
The Senior Manager – SG&A FP&A will be part of a team that develops business insights to drive decision-making and commercial action for the resort teams of Vail Resorts. The SG&A FP&A team…
Added 1 min ago
Manager, Facilities Operations - Marina Hospital
Cedars-Sinai
Marina del Rey, CA
The Manager, Facilities at Marina Hospital (CSMH) is responsible for planning, maintaining and managing hospital facilities, equipment, and systems. This position works closely with senior…
Added 1 min ago
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Program Manager
Diraq
United States
- $160,000 to $180,000 USD / year
The Program Manager partners with Technical Program Managers (TPMs), systems engineers, engineering, organizational leads, functional teams, and external partners management to support…
Added 2 mins ago
SUPERVISOR
Space and Naval Warfare Systems Command
Point Loma Complex, CA
Added 2 mins ago
SUPERVISORY IT SPECIALIST (INFOSEC)
Space and Naval Warfare Systems Command
Point Loma Complex, CA
Added 2 mins ago
Principal SalesForce Developer
MiniMed
Northridge, CA
Must Have: Minimum Requirements
Added 2 mins ago
Senior Test Engineer
MiniMed
Northridge, CA
Must Have: Minimum Requirements
Added 3 mins ago
Nurse Manager II, PACU
Kaiser Permanente
Roseville, CA
…short- and long-term operational initiatives, and managing program, services, and/or systems; assuming accountability for activities across functions including workplace and patient safety,…
Added 3 mins ago
Program Manager III
General Atomics
Poway, CA
In coordination with a Senior Program Manager, this Deputy Program Manager position is responsible for the planning, managing and technical performance of one or more development,…
Added 3 mins ago
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Software Systems Engineer 1
TEKsystems
Santa Ana, CA
- $20 to $30 USD / hour
This position is designed for a recent college graduate or early-career IT professional with foundational technical knowledge and a strong willingness to learn enterprise content management…
Added 3 mins ago
Program Manager VI, Strategy Execution, Healthcare Tech. Mgmt., Biomedical Equip.
Kaiser Permanente
Oakland, CA
In addition to the responsibilities listed below, this senior technical functional leader is also responsible for managing strategic, enterprise-wide, cross-regional, and/or…
Added 3 mins ago
Staff Product Manager – In-Vehicle Privacy & Authentication
General Motors
Mountain View, CA
Build alignment with senior leaders and influence teams without direct authority in a complex organization.
Added 3 mins ago
Manager, Global Sales Performance & Innovation
Panasonic Avionics Corporation
Irvine, CA
Present and/or provide updates to senior management on strategic/special projects or programs.
Added 3 mins ago
Sr Operations Program Manager, Product Operations, Product Operations
Amazon
Sunnyvale, CA
As a Senior Operations Program Manager, you will collaborate with an experienced, cross-disciplinary team to conceive, design, and develop innovative consumer products. You must be…
Added 3 mins ago
Technical Program Manager III, Technical Infrastructure, Cloud Systems
Google
Sunnyvale, CA
Share Technical Program Manager III, Technical Infrastructure, Cloud Systems
Added 3 mins ago
Senior Technical Program Manager, OEM Enablement
Nvidia
Santa Clara, CA
…understand and interact with their surroundings. NVIDIA is seeking a Senior Technical Program Manager on the Solutions Architecture team to help our OEM ecosystem and customers build,…
Added 3 mins ago
Manager, Commercial Management, Monarch Urology
J&J Family of Companies
Santa Clara, CA
This role will report to the Senior Manager, Commercial Management within the Global Commercial Excellence team.
Added 3 mins ago
Technical Program Manager
Celestica
San Jose, CA
The Senior Staff Engineer, Program/Project Management is accountable for planning and directing design engineers and other technical engineers working on specific projects. They manage the…
Added 3 mins ago
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Technical Delivery Manager, Installation & Maintenance
Legence
San Jose, CA
- $155,000 to $180,000 USD / year
Legence is seeking a Technical Delivery Manager who leads by building. This is a player- coach role in the fullest sense: you'll spend real time in the codebase - designing solutions,…
Added 3 mins ago
Principal/Director, Technical Program Manager, AI Infrastructure Transformation
Google
San Jose, CA
As a senior individual contributor (IC) in this role, you will demonstrate the best of the technical program management discipline and navigate high levels of ambiguity and Google-scale…
Added 4 mins ago
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Sr. Software QA Engineer
Danaher Corporation
San Jose, CA
- $135,000 to $150,000 USD / year
The Senior Software QA Engineer is responsible for driving software quality strategy and comprehensive manual testing for key Molecular Devices software products, from sprint-level…
Added 4 mins ago
Principal, Product Management
Pearson
Sacramento, CA
We are looking for a senior product manager and/or strategist who can do this work hands-on at Pearson’s hardest edges, while influencing the senior content PMs and leaders responsible for…
Added 4 mins ago
Senior CXO Customer Advocacy Manager
Rubrik
Sacramento, CA
The person in this role owns two interconnected programs: Rubrik's customer story program and the CXO Visionaries program. They identify the right customers, lead discovery conversations,…
Added 4 mins ago
Global Supply Chain Manager, ODM Network Switches Infrastructure Supply Chain
Meta
Sacramento, CA
Global Supply Chain Manager, ODM Network Switches Infrastructure Supply Chain Responsibilities:

Shepard Exposition Services

Audio Visual General Manager

Las Vegas, NV, United States

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

The General Manager, AV (AV) will lead the Shepard AV branch as a profit center and holds full accountability for its operations, staffing, customer experience, and financial performance. This role will own the branch Profit and Loss (P&L), direct production management and warehouse operations, and serve as the lead Production Manager for the branch’s largest local events. The General Manager, AV will also establish standardized processes and standard operation procedures (SOPs), drive sales growth, and cultivate local industry and labor relationships.

Key Contributions of the Role

Manage all branch operations, including office, warehouse, and facility maintenance.
Recruit, train, and develop branch personnel and foster engagement through clear communication and associate events.
Own the branch P&L by approving event budgets and ensure gross-profit targets are met.
Lead the 30-day budget and planning meetings and ensure timely follow-through on action items to meet internal and external customer needs.
Direct the Senior Production Managers, Production Managers, Warehouse Managers, and administrative and support staff to ensure timely completion of all tasks.
Serve as lead Production Manager on the branch’s largest events while meeting company standards for quality, service, safety, and financial performance.
Develop and improve branch SOPs and partner with the Shepard Exposition Services (SES) General Manager, Vice President of AV Operations, and AV Technical Director to ensure nationwide consistency.
Negotiate and manage union contracts and maintain current knowledge of local labor practices.
Partner with the Payroll Department and follow payroll SOPs to ensure accurate labor tracking.
Approve and track event travel against approved budgets.
Collaborate with the AV and SES Sales Department, as needed, to support growth initiatives and strengthen customer experience.
Own the branch customer experience and continue to grow it using the organizer and customer survey results to drive service improvements.
Build and maintain vendor, facility, venue, and industry relationships in the local market.
Manage the employment life cycle of direct reports and provides timely performance feedback.
Enforce Shepard policies, procedures, safety standards, and operational best practices.
Minimum of five years of progressive audio visual operations experience, including leading large-scale events as a Production Manager, and at least three years of people-management experience.
Ability to budget for location branches and able to interpret P&L statements, financial reports, labor reports, and KPIs to deliver measurable results.
Advanced knowledge of audio visual production, show-site execution, warehouse operations, and union labor practices.
Ability to build, document, implement, and audit SOPs across office, warehouse, and show-site operations.
Excellent written, verbal, presentation, interpersonal, organization, prioritization, and deadline-management skills.
Effective communication and collaboration skills that will effectively transfer across several different departments within AV and SES.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Bachelor’s degree in business administration, operations, event management, or related field; or relevant experience may be substituted for formal education.

Aligning With Our Values for Success

Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.
Ability to perform as a responsible ESOP owner, by making daily decisions to benefit the client and the company.
Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.

Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company.

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, medical condition, genetic information, military status, veteran status, non‑disqualifying physical or mental disability, or any other non‑merit factor. All employment decisions are made based on business need, job requirements, individual qualifications, and merit.

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More about this job

Skills

Customer experience
Control production
Warehouse operations
Sales
Communication skills
Guide staff
Payroll
Team leadership
Prioritization
Collaboration
Event planning

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Work requirements

Jobs in the United States