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Senior Mainframe CICS Systems Programmer
ADP
San Dimas, CA
- $93,400 to $230,000 USD / year
…responsible for the installation, implementation, administration, support, and strategic direction of our IBM CICS Transaction Server (CICS/TS) environment supporting mission-critical…
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Imaging Specialist I - Mammography - Sharp Rees-Stealy Santee - Evening Shift - Full Time
Sharp HealthCare
Santee, CA
- Full-time
Radiologic Technologist Fluoroscopy Permit - CA Department of Public Health; ARRT Certificate - ARRT; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American…
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Lead Clinical Nurse - Hospice Homes - Night shift - Full-time 0.9 FTE
Sharp HealthCare
Bonita, CA
- Full-time
12/36 - 12 Hour Shift
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Loan Operations Group Manager
TEKsystems
El Monte, CA
- $150,000 to $180,000 USD / year
We are seeking an experienced Loan Operations Group Manager to lead and oversee multiple loan servicing functions within a growing financial institution. This leadership role is responsible…
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Specialty Unit Charge RN - Labor and Delivery/Baldwin Park
Kaiser Permanente
Baldwin Park, CA
Functions as a Lead of the healthcare team, coordinates departmental operations that ensure quality patient care in a safe, healing environment that is patient and family centered.…
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Manager Digital Engineering 3
Northrop Grumman
Manhattan Beach, CA
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HD Supply
City of Industry, CA
2+ years of experience in a lead or mentorship role.
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HD Supply
City of Industry, CA
2+ years of experience in a lead or mentorship role.
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J.P. Morgan Wealth Management – Private Client Advisor - Azusa, CA (area)
JPMorgan Chase
Monrovia, CA · Azusa, CA · West Covina, CA · Walnut, CA · El Monte, CA · City Of Industry, CA · La Puente, CA · Duarte, CA
…and advice to individuals and families. Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth. You provide an exceptional…
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Supervisor - Nike Napa
Nike
Napa, CA
- $24 to $31.2 USD / hour
…week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits…
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Brand Deals Market Activation Lead, America
Google
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Packaging Operator (3rd Shift)
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Fairfield, CA
- $29 USD / hour
…their absence. Day to day general direction is provided by the Lead Operator and the Packaging…
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United States
- $160,000 to $180,000 USD / year
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PT Preload Supervisor
UPS
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- $26.25 to $42.65 USD / hour
Availability to work flexible shift hours, up to 5 days per week
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- $22 to $24 USD / hour
Align production schedules with sales forecasts, lead times, production capacity, and customer demand.
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Senior Subcontracts Administrator IRES
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Vandenberg Air Force Base, CA
- $125,000 to $140,000 USD / year
Shift: Day shift · Must have an active DoD Secret Security Clearance
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Senior Subcontracts Administrator - IRES
Amentum
Vandenberg Air Force Base, CA
- $125,000 to $140,000 USD / year
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SUPERVISORY IT SPECIALIST (INFOSEC)
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Distribution Supervisor
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Shepard Exposition Services

Audio Visual General Manager

Las Vegas, NV, United States

Apply on jobs.workable.com About employer

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

The General Manager, AV (AV) will lead the Shepard AV branch as a profit center and holds full accountability for its operations, staffing, customer experience, and financial performance. This role will own the branch Profit and Loss (P&L), direct production management and warehouse operations, and serve as the lead Production Manager for the branch’s largest local events. The General Manager, AV will also establish standardized processes and standard operation procedures (SOPs), drive sales growth, and cultivate local industry and labor relationships.

Key Contributions of the Role

Manage all branch operations, including office, warehouse, and facility maintenance.
Recruit, train, and develop branch personnel and foster engagement through clear communication and associate events.
Own the branch P&L by approving event budgets and ensure gross-profit targets are met.
Lead the 30-day budget and planning meetings and ensure timely follow-through on action items to meet internal and external customer needs.
Direct the Senior Production Managers, Production Managers, Warehouse Managers, and administrative and support staff to ensure timely completion of all tasks.
Serve as lead Production Manager on the branch’s largest events while meeting company standards for quality, service, safety, and financial performance.
Develop and improve branch SOPs and partner with the Shepard Exposition Services (SES) General Manager, Vice President of AV Operations, and AV Technical Director to ensure nationwide consistency.
Negotiate and manage union contracts and maintain current knowledge of local labor practices.
Partner with the Payroll Department and follow payroll SOPs to ensure accurate labor tracking.
Approve and track event travel against approved budgets.
Collaborate with the AV and SES Sales Department, as needed, to support growth initiatives and strengthen customer experience.
Own the branch customer experience and continue to grow it using the organizer and customer survey results to drive service improvements.
Build and maintain vendor, facility, venue, and industry relationships in the local market.
Manage the employment life cycle of direct reports and provides timely performance feedback.
Enforce Shepard policies, procedures, safety standards, and operational best practices.
Minimum of five years of progressive audio visual operations experience, including leading large-scale events as a Production Manager, and at least three years of people-management experience.
Ability to budget for location branches and able to interpret P&L statements, financial reports, labor reports, and KPIs to deliver measurable results.
Advanced knowledge of audio visual production, show-site execution, warehouse operations, and union labor practices.
Ability to build, document, implement, and audit SOPs across office, warehouse, and show-site operations.
Excellent written, verbal, presentation, interpersonal, organization, prioritization, and deadline-management skills.
Effective communication and collaboration skills that will effectively transfer across several different departments within AV and SES.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Bachelor’s degree in business administration, operations, event management, or related field; or relevant experience may be substituted for formal education.

Aligning With Our Values for Success

Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.
Ability to perform as a responsible ESOP owner, by making daily decisions to benefit the client and the company.
Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.

Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company.

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, medical condition, genetic information, military status, veteran status, non‑disqualifying physical or mental disability, or any other non‑merit factor. All employment decisions are made based on business need, job requirements, individual qualifications, and merit.

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More about this job

Skills

Customer experience
Control production
Warehouse operations
Sales
Communication skills
Guide staff
Payroll
Team leadership
Prioritization
Collaboration
Event planning

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Work requirements

Jobs in the United States