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A
Senior Mainframe CICS Systems Programmer
ADP
San Dimas, CA
- $93,400 to $230,000 USD / year
…CICSPlex environments and leverage CICS Explorer for systems management. You will perform advanced performance tuning and capacity management to maintain service level objectives. You will…
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Sr. Manager, SG&A FP&A
Vail Resorts
CA
Our team exists to deliver data-driven insights to support the financial management of Vail Resorts – the leading ski resort operator in the world. This is an exciting opportunity to be…
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VR
Assistant Manager of Kirkwood Rentals
Vail Resorts
Kirkwood, CA
- $25 USD / hour
The assistant manager of Kirkwood Rentals will oversee operations of two medium-high volume, seasonal rental store locations. The assistant manager is a key holder and acts as…
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SH
Imaging Specialist I - Mammography - Sharp Rees-Stealy Santee - Evening Shift - Full Time
Sharp HealthCare
Santee, CA
- Full-time
CommunicationCommunicates pertinent system issues to the Lead/Supervisor/PACS Manager/Systems Analyst or vendor on a timely basis.Communicate equipment, employee, supply, adverse incidents,…
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SH
Lead Clinical Nurse - Hospice Homes - Night shift - Full-time 0.9 FTE
Sharp HealthCare
Bonita, CA
- Full-time
12/36 - 12 Hour Shift
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Care Manager RN - Case Management Part time Day
Providence
Tarzana, CA
- Part-time
TIP candidates must have experience in same type of nursing unit in which the CM position is available
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Loan Operations Group Manager
TEKsystems
El Monte, CA
- $150,000 to $180,000 USD / year
We are seeking an experienced Loan Operations Group Manager to lead and oversee multiple loan servicing functions within a growing financial institution. This leadership role is responsible…
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Specialty Unit Charge RN - Labor and Delivery/Baldwin Park
Kaiser Permanente
Baldwin Park, CA
…role model for professional nursing practice. May recommend to management in efficient resource allocation by assuring appropriate patient assignments, staffing, and scheduling.…
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Case Manager Utilization RN, 20/hr Day
Kaiser Permanente
Baldwin Park, CA
Coordinates the interdisciplinary approach to providing continuity of care, including Utilization management, Transfer coordination, Discharge planning, and obtaining all…
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Manager Digital Engineering 3
Northrop Grumman
Manhattan Beach, CA
Experience in program execution, including cost, schedule and technical performance, risk management, and earned value management (minimum of 5 years).
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Manager, Facilities Operations - Marina Hospital
Cedars-Sinai
Marina del Rey, CA
The Manager, Facilities at Marina Hospital (CSMH) is responsible for planning, maintaining and managing hospital facilities, equipment, and systems. This position works closely with senior…
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Temp ASM
Dollar Tree
Lake Forest, CA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Nurse Manager II, Adult Family Medicine
Kaiser Permanente
Union City, CA
…guiding short- and long-term operational initiatives and managing program, services, and/or systems; assuming accountability for human resource management related to performance measurement…
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VR
Culinary Manager/Chef - Zephyr Lodge
Vail Resorts
Truckee, CA
- $27 to $30 USD / hour
…few steps from the Tahoe Zephyr Express lift. The Culinary Manager/Chef position for this location specifically, is a dynamic role requiring a well-rounded and experienced chef with…
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Financial Consultant Partner - Woodland Hills, CA
Charles Schwab
Woodland Hills, CA
A valid and active FINRA Series 7 license required
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Rapid Response Manager, Trust and Safety
Google
San Bruno, CA
Share Rapid Response Manager, Trust and Safety
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Packaging Operator (3rd Shift)
The Clorox Company
Fairfield, CA
- $29 USD / hour
…direction is provided by the Lead Operator and the Packaging…
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Event Operations Supervisor - JW Marriott Desert Springs
Encore
Palm Desert, CA
- $28.75 to $29.75 USD / hour
…development. This position reports to the DET, DOO, or Operations…
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Program Manager
Diraq
United States
- $160,000 to $180,000 USD / year
The ideal Program Manager for a quantum computing startup combines traditional program management rigor, deep-tech product development expertise, and the ability to thrive in a highly…
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CO
Management Analyst II/Executive Assistant
City of Alexandria
Alexandria, VA
- $58,320.86 to $81,757 USD / year
Responsibilities of the Management Analyst II/Executive Assistant include, but are not limited to, the following:
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Assistant Nurse Manager, NICU MCH
Kaiser Permanente
San Marcos, CA
…supporting large and/or complex work streams with significant program impact; supervising data collection to inform the development and implementation of plans; coordinating and monitoring…
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SUPERVISOR
Space and Naval Warfare Systems Command
Point Loma Complex, CA
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Assistant Store Manager
Extra Space Storage
Cerritos, CA
- $20.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
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SUPERVISORY IT SPECIALIST (INFOSEC)
Space and Naval Warfare Systems Command
Point Loma Complex, CA
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Retail Front End Supervisor - Full-Time
Burlington
Pinole, CA
- $18.9 to $20.9 USD / hour
- Full-time
As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations,…

Shepard Exposition Services

Audio Visual General Manager

Las Vegas, NV, United States

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

The General Manager, AV (AV) will lead the Shepard AV branch as a profit center and holds full accountability for its operations, staffing, customer experience, and financial performance. This role will own the branch Profit and Loss (P&L), direct production management and warehouse operations, and serve as the lead Production Manager for the branch’s largest local events. The General Manager, AV will also establish standardized processes and standard operation procedures (SOPs), drive sales growth, and cultivate local industry and labor relationships.

Key Contributions of the Role

Manage all branch operations, including office, warehouse, and facility maintenance.
Recruit, train, and develop branch personnel and foster engagement through clear communication and associate events.
Own the branch P&L by approving event budgets and ensure gross-profit targets are met.
Lead the 30-day budget and planning meetings and ensure timely follow-through on action items to meet internal and external customer needs.
Direct the Senior Production Managers, Production Managers, Warehouse Managers, and administrative and support staff to ensure timely completion of all tasks.
Serve as lead Production Manager on the branch’s largest events while meeting company standards for quality, service, safety, and financial performance.
Develop and improve branch SOPs and partner with the Shepard Exposition Services (SES) General Manager, Vice President of AV Operations, and AV Technical Director to ensure nationwide consistency.
Negotiate and manage union contracts and maintain current knowledge of local labor practices.
Partner with the Payroll Department and follow payroll SOPs to ensure accurate labor tracking.
Approve and track event travel against approved budgets.
Collaborate with the AV and SES Sales Department, as needed, to support growth initiatives and strengthen customer experience.
Own the branch customer experience and continue to grow it using the organizer and customer survey results to drive service improvements.
Build and maintain vendor, facility, venue, and industry relationships in the local market.
Manage the employment life cycle of direct reports and provides timely performance feedback.
Enforce Shepard policies, procedures, safety standards, and operational best practices.
Minimum of five years of progressive audio visual operations experience, including leading large-scale events as a Production Manager, and at least three years of people-management experience.
Ability to budget for location branches and able to interpret P&L statements, financial reports, labor reports, and KPIs to deliver measurable results.
Advanced knowledge of audio visual production, show-site execution, warehouse operations, and union labor practices.
Ability to build, document, implement, and audit SOPs across office, warehouse, and show-site operations.
Excellent written, verbal, presentation, interpersonal, organization, prioritization, and deadline-management skills.
Effective communication and collaboration skills that will effectively transfer across several different departments within AV and SES.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Bachelor’s degree in business administration, operations, event management, or related field; or relevant experience may be substituted for formal education.

Aligning With Our Values for Success

Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.
Ability to perform as a responsible ESOP owner, by making daily decisions to benefit the client and the company.
Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.

Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company.

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, medical condition, genetic information, military status, veteran status, non‑disqualifying physical or mental disability, or any other non‑merit factor. All employment decisions are made based on business need, job requirements, individual qualifications, and merit.

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More about this job

Skills

Customer experience
Control production
Warehouse operations
Sales
Communication skills
Guide staff
Payroll
Team leadership
Prioritization
Collaboration
Event planning

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Work requirements

Jobs in the United States