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SF
Student Assistant - Cashier (Student Business Services)
Stephen F. Austin State University (TX)
Nacogdoches, TX
- $8 USD / hour
This is a student position responsible for assisting in the operations and activities of a department or a departmental project, program, or function.
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Senior Mainframe CICS Systems Programmer
ADP
San Dimas, CA
- $93,400 to $230,000 USD / year
…mission-critical CICS platforms . You collaborate with Development, Operations, and Infrastructure teams on new initiatives, upgrades, and production implementations. You will administer…
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VR
Assistant Manager of Kirkwood Rentals
Vail Resorts
Kirkwood, CA
- $25 USD / hour
The assistant manager of Kirkwood Rentals will oversee operations of two medium-high volume, seasonal rental store locations. The assistant manager is a key holder and acts as…
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Lead Clinical Nurse - Hospice Homes - Night shift - Full-time 0.9 FTE
Sharp HealthCare
Bonita, CA
- Full-time
12/36 - 12 Hour Shift
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Loan Operations Group Manager
TEKsystems
El Monte, CA
- $150,000 to $180,000 USD / year
We are seeking an experienced Loan Operations Group Manager to lead and oversee multiple loan servicing functions within a growing financial institution. This leadership role is responsible…
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Temp ASM
Dollar Tree
Lake Forest, CA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Nurse Manager II, Adult Family Medicine
Kaiser Permanente
Union City, CA
Manages ambulatory operations to support patient care by: providing additional oversight/span of control for, negotiating, and driving timelines for action item implementation and…
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VR
Culinary Manager/Chef - Zephyr Lodge
Vail Resorts
Truckee, CA
- $27 to $30 USD / hour
…few steps from the Tahoe Zephyr Express lift. The Culinary Manager/Chef position for this location specifically, is a dynamic role requiring a well-rounded and experienced chef with…
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Financial Consultant Partner - Woodland Hills, CA
Charles Schwab
Woodland Hills, CA
A valid and active FINRA Series 7 license required
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Program Manager
Diraq
United States
- $160,000 to $180,000 USD / year
Demonstrated experience in both program management and business/operations management within a complex, matrixed technical, engineering, research, production or similarly complex environment
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Assistant Nurse Manager, NICU MCH
Kaiser Permanente
San Marcos, CA
Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: supporting large and/or complex work streams with significant…
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Senior BDR Trainer and Program Manager
Infoblox
Tallahassee, FL · Raleigh, NC
We have an opportunity for a Senior BDR Trainer and Program Manager to join our Global Business Development team in the Eastern United States, reporting to the Director, Business…
Added 1 min ago
Clinical Services Manager - Central Arkansas - Primary Care Clinics
University of Arkansas for Medical Sciences
Remote, United States
Day Shift (United States of America) · Persons must have proof of legal authority to work in the United States on the first day of employment
Added 1 min ago
Sr Manager, Partner Relationship Manager
CVS Health
Remote, United States
The Senior Manager, Partner Relationship Manager serves as the primary liaison between Aetna business organizations, Centers of Excellence (COEs), and strategic outsourcing partners. This…
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Distribution Supervisor
UPS
MIRA LOMA, CA
- $60,624 to $113,160 USD / year
…Problem solving is guided by policies, procedures and the local business plan; receives guidance and oversight from manager. Typically, does not perform the work…
Added 1 min ago
HF
Retail Stocking Manager
Harbor Freight Tools
Hanford, CA
- $28 to $30.8 USD / hour
187156BRJob Description: Our Assistant manager (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and…
Added 1 min ago
DIR, DINING SERVICES I
Compass Group, North America
Arcata, CA
Working as a Director of Dining Services , you are responsible for overseeing day-to-day operations for a dining account. You will manage and lead a team of associates. You will be…
Added 1 min ago
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Data Quality Analyst
TEKsystems
Fairfield, CA
- $30 to $32 USD / hour
BACKGROUND ON THE ROLE ***THIS IS A REMOTE ROLE BUT THE CANDIDATE MUST RESIDE IN CA
Added 1 min ago
DC
Group IP Paralegal
Danaher Corporation
Brea, CA
- $90,000 to $100,000 USD / year
This position reports to the Diagnostics Group IP Paralegal Manager and is part of the Diagnostics Intellectual Property Operations team, located in Irvine, CA and will be an on-site role.
Added 1 min ago
Nurse Manager II, PACU
Kaiser Permanente
Roseville, CA
Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: developing strategic partnerships with physicians, subject…
Added 1 min ago
Assistant Nurse Manager, PACU
Kaiser Permanente
Roseville, CA
Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: supporting large and/or complex work streams with significant…
Added 1 min ago
Project Manager II
General Atomics
Poway, CA
Must possess strong oral and written communication skills, including the ability to present, influence, and collaborate at the leadership level
Added 2 mins ago
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Software Systems Engineer 1
TEKsystems
Santa Ana, CA
- $20 to $30 USD / hour
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…
Added 2 mins ago
Creative Program Manager, Online Grocery
Amazon
Santa Monica, CA
North America Stores Creative (NASC) Ops is seeking a Creative Project Manager to manage the end-to-end creative asset development for Amazon Online Grocery. This role executes creative…
Added 2 mins ago
Integrations Program Manager
Meta
Menlo Park, CA
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…

Shepard Exposition Services

Audio Visual General Manager

Las Vegas, NV, United States

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

The General Manager, AV (AV) will lead the Shepard AV branch as a profit center and holds full accountability for its operations, staffing, customer experience, and financial performance. This role will own the branch Profit and Loss (P&L), direct production management and warehouse operations, and serve as the lead Production Manager for the branch’s largest local events. The General Manager, AV will also establish standardized processes and standard operation procedures (SOPs), drive sales growth, and cultivate local industry and labor relationships.

Key Contributions of the Role

Manage all branch operations, including office, warehouse, and facility maintenance.
Recruit, train, and develop branch personnel and foster engagement through clear communication and associate events.
Own the branch P&L by approving event budgets and ensure gross-profit targets are met.
Lead the 30-day budget and planning meetings and ensure timely follow-through on action items to meet internal and external customer needs.
Direct the Senior Production Managers, Production Managers, Warehouse Managers, and administrative and support staff to ensure timely completion of all tasks.
Serve as lead Production Manager on the branch’s largest events while meeting company standards for quality, service, safety, and financial performance.
Develop and improve branch SOPs and partner with the Shepard Exposition Services (SES) General Manager, Vice President of AV Operations, and AV Technical Director to ensure nationwide consistency.
Negotiate and manage union contracts and maintain current knowledge of local labor practices.
Partner with the Payroll Department and follow payroll SOPs to ensure accurate labor tracking.
Approve and track event travel against approved budgets.
Collaborate with the AV and SES Sales Department, as needed, to support growth initiatives and strengthen customer experience.
Own the branch customer experience and continue to grow it using the organizer and customer survey results to drive service improvements.
Build and maintain vendor, facility, venue, and industry relationships in the local market.
Manage the employment life cycle of direct reports and provides timely performance feedback.
Enforce Shepard policies, procedures, safety standards, and operational best practices.
Minimum of five years of progressive audio visual operations experience, including leading large-scale events as a Production Manager, and at least three years of people-management experience.
Ability to budget for location branches and able to interpret P&L statements, financial reports, labor reports, and KPIs to deliver measurable results.
Advanced knowledge of audio visual production, show-site execution, warehouse operations, and union labor practices.
Ability to build, document, implement, and audit SOPs across office, warehouse, and show-site operations.
Excellent written, verbal, presentation, interpersonal, organization, prioritization, and deadline-management skills.
Effective communication and collaboration skills that will effectively transfer across several different departments within AV and SES.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Bachelor’s degree in business administration, operations, event management, or related field; or relevant experience may be substituted for formal education.

Aligning With Our Values for Success

Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.
Ability to perform as a responsible ESOP owner, by making daily decisions to benefit the client and the company.
Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.

Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company.

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, medical condition, genetic information, military status, veteran status, non‑disqualifying physical or mental disability, or any other non‑merit factor. All employment decisions are made based on business need, job requirements, individual qualifications, and merit.

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More about this job

Skills

Customer experience
Control production
Warehouse operations
Sales
Communication skills
Guide staff
Payroll
Team leadership
Prioritization
Collaboration
Event planning

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Work requirements

Jobs in the United States