Jobs in the United States

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Assistant Manager - Outlets at Castle Rock, Hollister
A&F Stores, Inc.
Castle Rock, CO
- $25 USD / hour
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving…
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Assistant Manager - Town Center at Boca Raton, Abercrombie & Fitch
A&F Stores, Inc.
Boca Raton, FL
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving…
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First Assist Certified Surgical Tech - PRN
Medical University Hospital Authority (MUHA)
United States
Certification Required
Added just now
UNIV – Fiscal Analyst II – Department of Otolaryngology – Head & Neck Surgery
Medical University of South Carolina (MUSC - Univ)
United States
The Fiscal Analyst II supports the Finance Manager and Department Administrator within the Department of Otolaryngology – Head & Neck Surgery by assisting with financial operations,…
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Branch Manager
Sunbelt Rentals, Inc.
Grand Prairie, TX
Must have a valid driver’s license and acceptable driving record history
Added 1 min ago
Aero Customer Fulfillment Manager
GE Vernova International LLC
Remote, United States
All activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves…
Added 1 min ago
Sr Product Management Manager - Operations
GE Vernova International LLC
United States
Areas that support the identification and development of the product offerings for the business. Impacts the team's ability to achieve service, quality and timeliness of objectives. Subject…
Added 1 min ago
Quality Manager
Textron
Wilmington, MA
Must have demonstrated statistical analysis capabilities
Added 1 min ago
Quality Manager
Textron
Wilmington, MA
Must have demonstrated statistical analysis capabilities
Added 2 mins ago
DTC Growth Marketing Lead
Travelpro Products, Inc.
BOCA RATON, FL
Execute the approved affiliate program through CJ or comparable platforms, including partner recruitment, promotions, compliance monitoring, performance analysis and reporting within…
Added 2 mins ago
Technical Cleaner
Leadec Corp
York, PA
Position Purpose: Industrial Cleaner will support maintenance jobs and clean production areas and equipment. The cleaner will also be responsible for collecting and assisting with…
Added 2 mins ago
Patient Services Coordinator - OPD Specialty Community Clinics
Hartford Hospital
Hartford, CT
2 years of relevant experience required
Added 3 mins ago
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Anthropologie Assistant Department Manager
Anthropologie
Orlando, FL
- From $18.98 USD / hour
The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the…
Added 3 mins ago
Consulting Solution Senior Director (Federal Program Manager)
Oracle
Jefferson City, MO
Federal Program Manager - EHRM Delivery Implementation Lead
Added 3 mins ago
DC
Planner I,II,III
Duchesne County
Duchesne, UT
- $22 to $36 USD / hour
…development. Planners perform professional and technical duties to support the development and implementation of zoning ordinances, land-use policies, and urban planning…
Added 4 mins ago
UC
Chief Operating Officer
UNITY CARE NW
Bellingham, WA
- $191,472.42 to $302,543.38 USD / year
Unity Care NW seeks an experienced, strategic leadership partner to lead UCNW’s medical, dental, support services, Way Station, and care & case management program operations.
Added 4 mins ago
Sr Product Management Manager - Operations
GE Vernova
Schenectady, NY · Greenville, SC
Areas that support the identification and development of the product offerings for the business. Impacts the team's ability to achieve service, quality and timeliness of objectives. Subject…
Added 4 mins ago
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Associate Project Manager
Perr&Knight
Charlotte, NC
- $75,000 to $95,000 USD / year
Community Support Program including VTO and donations with Company match
Added 5 mins ago
Nurse Manager Surgery
Hillcrest Healthcare System
TULSA, OK
Join our team as a day shift, full-time, Surgery Nursing Manager in Tulsa, OK
Added 5 mins ago
Leasing Associate
Core Spaces
Tallahassee, FL
Employee Assistance Program (EAP) for access to confidential support services
Added 5 mins ago
Community Manager
Core Spaces
Lafayette, IN
Employee Assistance Program (EAP) for access to confidential support services
Added 5 mins ago
Maintenance Supervisor
Core Spaces
Lafayette, IN
Employee Assistance Program (EAP) for access to confidential support services
Added 6 mins ago
Lifecycle & Digital Growth Marketing Manager
Intellistack
Denver, CO
- Partner with Campaign Operations and Data Engineering to build scalable, product-aware data and automation capabilities needed to support lifecycle programs.
Added 7 mins ago
Product Marketing Manager (Growth)
Housecall Pro
United States
…difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations,…
Added 7 mins ago
AB
Desktop Support Technician
Absolute Business Solutions Corp
Arlington, VA
- $80,000 to $115,000 USD / year
Work Schedule: Day shift, with occasional after-hours scheduled maintenance or on-call rotational support as required

Shepard Exposition Services

Audio Visual General Manager

Atlanta, GA, United States
Las Vegas, NV, United States

Apply on apply.workable.com About employer

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

The General Manager, AV (AV) will lead the Shepard AV branch as a profit center and holds full accountability for its operations, staffing, customer experience, and financial performance. This role will own the branch Profit and Loss (P&L), direct production management and warehouse operations, and serve as the lead Production Manager for the branch’s largest local events. The General Manager, AV will also establish standardized processes and standard operation procedures (SOPs), drive sales growth, and cultivate local industry and labor relationships.

Key Contributions of the Role

Manage all branch operations, including office, warehouse, and facility maintenance.
Recruit, train, and develop branch personnel and foster engagement through clear communication and associate events.
Own the branch P&L by approving event budgets and ensure gross-profit targets are met.
Lead the 30-day budget and planning meetings and ensure timely follow-through on action items to meet internal and external customer needs.
Direct the Senior Production Managers, Production Managers, Warehouse Managers, and administrative and support staff to ensure timely completion of all tasks.
Serve as lead Production Manager on the branch’s largest events while meeting company standards for quality, service, safety, and financial performance.
Develop and improve branch SOPs and partner with the Shepard Exposition Services (SES) General Manager, Vice President of AV Operations, and AV Technical Director to ensure nationwide consistency.
Negotiate and manage union contracts and maintain current knowledge of local labor practices.
Partner with the Payroll Department and follow payroll SOPs to ensure accurate labor tracking.
Approve and track event travel against approved budgets.
Collaborate with the AV and SES Sales Department, as needed, to support growth initiatives and strengthen customer experience.
Own the branch customer experience and continue to grow it using the organizer and customer survey results to drive service improvements.
Build and maintain vendor, facility, venue, and industry relationships in the local market.
Manage the employment life cycle of direct reports and provides timely performance feedback.
Enforce Shepard policies, procedures, safety standards, and operational best practices.

Requirements

Minimum of five years of progressive audio visual operations experience, including leading large-scale events as a Production Manager, and at least three years of people-management experience.
Ability to budget for location branches and able to interpret P&L statements, financial reports, labor reports, and KPIs to deliver measurable results.
Advanced knowledge of audio visual production, show-site execution, warehouse operations, and union labor practices.
Ability to build, document, implement, and audit SOPs across office, warehouse, and show-site operations.
Excellent written, verbal, presentation, interpersonal, organization, prioritization, and deadline-management skills.
Effective communication and collaboration skills that will effectively transfer across several different departments within AV and SES.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Bachelor’s degree in business administration, operations, event management, or related field; or relevant experience may be substituted for formal education.

Aligning With Our Values for Success

Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.
Ability to perform as a responsible ESOP owner, by making daily decisions to benefit the client and the company.
Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.

Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company.

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, medical condition, genetic information, military status, veteran status, non‑disqualifying physical or mental disability, or any other non‑merit factor. All employment decisions are made based on business need, job requirements, individual qualifications, and merit.

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More about this job

Skills

Customer experience
Control production
Warehouse operations
Sales
Communication skills
Guide staff
Payroll
Team leadership
Prioritization
Collaboration
Event planning

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Work requirements

Jobs in the United States