Jobs in the United States

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Industrial Products Business Strategy Senior Manager
Deloitte US
Atlanta, GA
The Strategy practice is looking for a Senior Manager to be a part of this incredible team. The work we do is real, with a real impact to the world. Join us!
Added 2 mins ago
Project Manager, Program Metrics & Reporting
General Dynamics - Bath Iron Works
Brunswick, ME
Process Improvement and Stakeholder Coordination
Added 3 mins ago
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Quality Control Technician
United States
- $20.5 USD / hour
…specifications. Quality technicians help support the manufacturing process by documenting all quality issues and tracking and adjusting the inventory systems. This position requires ability…
Added 4 mins ago
Manufacturing Manager
Maysteel Industries LLC
Garland, TX
The Manufacturing Manager is a leadership position with responsibility for direction and management of a manufacturing operation. Supervises and coordinates activities of production workers…
Added 10 mins ago
Seasonal Quality Control Associate (Sur La Table)
CSC Generation
Brownsburg, IN
…Control Associate reports to either a Distribution Supervisor or Operations…
Added 15 mins ago
M
Finance Manager, Strategic Markets Deals
Microsoft
VA · Reston, VA · Reston
- $77,800 to $169,900 USD / year
We are seeking a Finance Manager responsible for driving the financial evaluation of government and emerging technology opportunities in support of Microsoft’s work with customers and…
Added 15 mins ago
Project Manager
MEI Rigging & Crating LLC
Southbridge, MA
The Project Manager is responsible for assigned project work (could be singular or multiple projects) and all activities associated with the assigned project(s). This will include the…
Added 16 mins ago
M
Data Center IT Operations Manager
Microsoft
GA · Cartersville, GA · Cartersville
- $102,600 to $225,800 USD / year
…impact our culture every day and we need you as a Datacenter IT Operations Manager…
Added 16 mins ago
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Data Center Technicians Manager
Microsoft
WI · Mt Pleasant, WI · Mt Pleasant
- $75,400 to $185,300 USD / year
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 16 mins ago
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Senior Integrated Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
We are looking for a Senior Integrated Marketing Manager to be the marketing lead with our silicon partners. In this role, you will work directly with the silicon partner's marketing…
Added 16 mins ago
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Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Within Microsoft Fabric, the Platform Experiences team is hiring a Principal Technical Program Manager to lead complex, cross-organizational programs that improve platform readiness and…
Added 16 mins ago
M
Construction Logistics Manager
Microsoft
TX · Pecos, TX · Pecos
- $116,900 to $222,600 USD / year
A Microsoft Construction Quality Manager is responsible for governing the quality management system, auditing contractor quality performance, managing NCRs and quality metrics, identifying…
Added 16 mins ago
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Construction Project Manager
Microsoft
TX · Pecos, TX · Pecos
- $130,900 to $303,600 USD / year
Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world…
Added 16 mins ago
M
Construction Quality Manager
Microsoft
TX · Pecos, TX · Pecos
- $130,900 to $303,600 USD / year
Cloud Operations + Innovation (CO+I) is the team behind Microsoft’s cloud platform and is responsible for delivering the infrastructure that powers our customers and services worldwide.
Added 16 mins ago
M
Data Center Technician Manager (Night Shift)
Microsoft
IL · Chicago, IL · Chicago
- $75,400 to $185,300 USD / year
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 16 mins ago
M
Marketing Technology Manager, eCommerce Customer Experience
Microsoft
WA · CA · GA · NY · Redmond, WA · Mountain View, CA · Atlanta, GA · Redmond · Mountain View · Atlanta · New York
- $86,100 to $187,400 USD / year
We are seeking an experienced and hands-on Marketing Technology Manager to drive the strategy for the marketing tools and content and catalog management platform used by OCE team to run…
Added 16 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) delivers the global datacenter infrastructure that supports all of Microsoft’s Commercial Cloud services AI product offerings. As a…
Added 16 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking to hire a Principal Technical Program Manager to join Cloud Operations + Innovation (CO+I), the team behind one of the world's largest cloud infrastructures. CO+I is…
Added 16 mins ago
M
Critical Environment Technician Manager
Microsoft
GA · East Point, GA · East Point
- $75,400 to $185,300 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CE Technician Manager, you will perform a key role in delivering the core…
Added 16 mins ago
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Senior Manager, Paid Performance Media - XBOX
Microsoft
WA · CA · NY · Redmond, WA · Los Angeles, CA · San Francisco, CA · Redmond · Los Angeles · New York · San Francisco
- $106,400 to $222,600 USD / year
The Xbox Media team is seeking a Senior Manager, Paid Performance Media with performance media campaign planning and activation background. This person will contribute to the team’s success…
Added 16 mins ago
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Global Category Manager - New Product Introduction
Microsoft
WA · GA · AZ · TX · Redmond, WA · Atlanta, GA · Phoenix, AZ · San Antonio, TX · Redmond · Atlanta · Phoenix · San Antonio
- $116,900 to $222,600 USD / year
Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Engineering Procurement & Construction (EPC) organization is responsible for delivering core…
Added 16 mins ago
M
Principal Hardware Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…cloud and AI services. As a Principal HW Technical Program Manager, you will own the end‑to‑end strategy and execution for next‑generation accelerated AI Infrastructure systems. You will…
Added 17 mins ago
M
Business Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $77,800 to $169,900 USD / year
Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement OR equivalent experience.
Added 17 mins ago
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Principal Technical Program Manager
Microsoft
United States
- $165,600 to $331,200 USD / year
…networking, GPU platforms, datacenter infrastructure, software, operations, and silicon and networking suppliers. The successful candidate will define technical strategy, shape architecture…
Added 17 mins ago
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Critical Environment Program Manager (CEPM) - CTJ - Top Secret
Microsoft
WY · Cheyenne, WY · Cheyenne
- $84,400 to $186,600 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Critical Environment Program Manager (CEPM) on the U.S. Airgap team, you will perform a…

Shaw Electric

Service Operations Coordinator

Southfield, MI, United States

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Job details

Posting language: English
Posted: Nov 7, 2026

Original job description

Service Operations Coordinator Role purpose: Coordinate the service-delivery cycle from customer intake and technician scheduling through documentation, invoicing, accounts receivable follow-up, and administrative closeout. Serve as a central contact among customers, field personnel, Service Engineers, Accounting, Sales, and Operations. Service coordination: Receive and document requests, maintain work orders, prioritize and dispatch calls, communicate schedule changes, and coordinate emergency after-hours service as needed. Help technicians obtain job information, materials, equipment, permits, and logistical support. Tracking and records: Monitor open calls, incomplete reports, missing time and supporting records, pending customer decisions, unbilled work, and unresolved issues. Maintain accurate service histories, equipment information, test data, photographs, and customer communications; coordinate handoffs to Maintenance or Small Projects Teams when appropriate. Billing and receivables: Prepare, review, approve, and process service and maintenance invoices; verify costs, authorizations, purchase orders, customer requirements, and supporting documents. Assist with rejected invoices, resubmissions, month-end review, reconciliation, and reporting. Review aging, follow up on payment status, document commitments and disputes, and escalate unresolved balances. Administrative and team support: Review timekeeping for completeness, coordinate corrections, and review and approve payroll time entries as needed. Arrange approved travel and fleet maintenance, maintain operational reports, support assigned service KPIs, and identify recurring workflow issues. Required qualifications: High school diploma or equivalent; two or more years of relevant coordination, customer service, administrative, billing, receivables, or field-service experience; familiarity with work orders, records, invoices, or business systems; and proficiency in Outlook, Word, and Excel. Strong communication, organization, accuracy, prioritization, judgment, and follow-through are essential. Preferred qualifications: A related associate degree; experience in electrical service, systems integration, fire protection, security, low-voltage systems, construction, facility maintenance, or another field-service industry; and familiarity with service, dispatch, accounting, document-management, and customer-portal systems, job costing, and collections follow-up. Role boundaries: Refer technical scope and troubleshooting to the Service Engineer; major pricing and work authorization to the Service Engineer or department manager; credit, payment arrangements, write-offs, and formal collections to Accounting or authorized management; and employee performance or disciplinary matters to the appropriate manager. Escalate potential Maintenance or Small Projects work rather than independently reclassifying it. Work environment: Primarily office-based, with frequent customer and team interaction, prolonged computer work, changing priorities, occasional lifting of office materials up to 20 pounds, limited travel, and occasional overtime or schedule flexibility. Reasonable accommodation may be provided for essential functions.

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