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Sales & Retention Specialist
Pencor Services
Stroudsburg, PA
…opportunities. We provide weekly coaching with your dedicated sales supervisor and continuous training from our learning and development team and sales coach to ensure you feel supported in…
Added just now
A
Part Sales Manager – Full Time
AutoZone
Owasso, OK
- Full-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added just now
A
Part Sales Manager – Part Time
AutoZone
Cumming, GA
- Part-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added just now
Sales & Retention Specialist
Pencor Services
Lehighton, PA
…opportunities. We provide weekly coaching with your dedicated sales supervisor and continuous training from our learning and development team and sales coach to ensure you feel supported in…
Added just now
Assistant Store Manager
AutoZone
Oakland Park, FL
…the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added just now
A
Part Sales Manager – Full Time
AutoZone
Largo, FL · Clearwater, FL
- Full-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added just now
A
Part Sales Manager – Part Time
AutoZone
Largo, FL · Seminole, FL
- Part-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added just now
A
Part Sales Manager – Full Time
AutoZone
Oakland Park, FL
- Full-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added just now
A
Part Sales Manager – Part Time
AutoZone
Lutz, FL · Harrisburg, NC
- Part-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added just now
A
Part Sales Manager – Part Time
AutoZone
Hamden, CT
- Part-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added just now
A
Part Sales Manager – Part Time
AutoZone
Baton Rouge, LA
- Part-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added just now
A
Part Sales Manager – Part Time
AutoZone
Kinston, NC
- Part-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added just now
A
Part Sales Manager – Part Time
AutoZone
Urbana, MD
- Part-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added just now
A
Part Sales Manager – Part Time
AutoZone
Kinston, NC
- Part-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added just now
A
Part Sales Manager – Part Time
AutoZone
Gainesville, GA
- Part-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added just now
A
Part Sales Manager – Full Time
AutoZone
Hampstead, NC
- Full-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added just now
A
Part Sales Manager – Full Time
AutoZone
Philadelphia, PA
- Full-time
…and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive…
Added 1 min ago
SC
Systems Engineer III - Design
SmartTech Contracting LLC
Remote, United States
- $78,750 to $95,812.5 USD / year
…colocation and hyperscale data centers operating at national program scale. As a Master Systems Integrator (MSI), we unify controls construction (DDC, PLC, SCADA) with software engineering,…
Added 1 min ago
Financial Advisor - Mays Landing, NJ- Market 34, Region 308
Edward Jones
United States
A culture of continuous improvement and professional development
Added 1 min ago
Head of Sales
Attest
New York
Our CEO and VP Sales bring a proven track record of scaling companies through to acquisition and IPO. We’re cash-flow positive, focused on maximizing enterprise value, and laying the…
Added 2 mins ago
Retail Sales Associate Spanish Bilingual
Cellco Partnership
Cape Coral, FL
…position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual-based commissions…
Added 2 mins ago
Area Sales Director-West
Bausch+Lomb Companies Inc.
Remote - West Coast US, OR
…our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100…
Added 3 mins ago
Receptionist
Brookdale Senior Living Inc.
Tavares, FL
…find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life…
Added 4 mins ago
Branch Sales Manager
Paramount Residential Mortgage Group
Columbus, GA
Responsible for development of new business and strengthening of existing relationships by determining a prospect’s needs and selling appropriate product; selling loans for appropriate…
Added 4 mins ago
Enterprise Account Executive
Levata
United States
…including Fortune 500 clients. This role is focused on deep account development, expanding product and service offerings, and building long-term strategic relationships with C-level…

Sharp Electronics

National Help Desk Engineer I

Kingsport, TN, United States

$55,100 - $65,000 USD

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Job details

Pay: $55,100 - $65,000 USD
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

The National Helpdesk Engineer I is responsible for providing Tier 3 helpdesk end-user support, server, and infrastructure support for small to enterprise-sized clients with complex issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site and logging tickets into our ticketing database to track time and facilitate tactical report generation.

Responsibilities

Respond to calls, tickets, and emails that are escalated from the NHD team members to troubleshoot reported issues in a helpdesk environment
Analyze and respond to Server and infrastructure alerts
Onsite deployment of customer desktops, servers, and infrastructure equipment
Work on customer projects with teams of NHD team members and Project Engineers
Troubleshoot, monitor, and maintain client computers and desktop applications
Support current Windows Server operating systems
Support current Microsoft and other Server products
Escalate unresolved issues to the appropriate internal channel
Must be motivated and work well in a team environment
Excellent customer service skills
Excellent communication skills, including the ability to translate complex technical terms and concepts into layman’s terms
Some weekend work may be required on occasion, so must have the ability to occasionally work remotely updating servers

Qualifications

5-7 years experience in a technical support role
At least 5 years experience in a remote technical support role
Current related Microsoft Azure Certification is highly preferred. Excellent communication skills required
Experience with current Windows Server operating systems required
Basic administration of Windows servers preferred
LAN/WAN and basic network troubleshooting and problem-solving preferred
Familiarity with email server and spam filtering technology preferred
Must have exceptional communication skills
Must be energetic, self-motivated, and work well in a team environment
Ability to work remotely as needed

About Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.

Employee Perks:

Flexible hybrid work schedules.
Comprehensive, family-friendly healthcare plans (medical, dental, vision).
401k retirement plan with a competitive match and plenty of financial support tools.
Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
Rewarding and wholistic wellness program.
Training, professional development, and mentorship
Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
Dynamic culture eager to innovate, enhance diversity, and work smarter.

#SBS

The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Compensation Statement

$55,100 - $65,000 USD

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.

As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.

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More about this job

Skills

Technical support
Troubleshoot
Microsoft Windows Server
Customer service
Communication skills
Microsoft Azure
Microsoft Windows
LAN
WAN
Troubleshooting
Problem solving

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