Jobs in the United States

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Added 2 mins ago
Manufacturing Engineer – Robotic Systems
Berkshire Grey
Bedford, MA
We are seeking a Manufacturing Engineer to support the production of complex robotic and automation systems. This role bridges engineering and manufacturing, focusing on designing,…
Added 5 mins ago
Reliability and Project Engineer
United Rolls Inc
Canton, OH
United Rolls Inc. is seeking a highly motivated and technically skilled Reliability and Project Engineer to lead efforts in improving equipment reliability, asset performance, facility…
Added 5 mins ago
Project Engineer II
Pavion
Chantilly, VA
Pavion and our family of companies are seeking a talented and motivated Project Engineer II to join our shared services team.
Added 5 mins ago
AA
Plating & Prefinish Operator
ASSA ABLOY
Salem, VA
- $19.3 to $25.36 USD / hour
…the metal plating machine and coordinate the waste treatment process, contributing to the manufacturing of high-security locks and supporting our mission to make the world a safer place.…
Added 5 mins ago
Market Implementation Specialist
Scan.com
Remote, United States
…Early on, your priority is learning the current implementation process end-to-end and successfully coordinating at least one launch from kickoff through…
Added 6 mins ago
Electrical Engineer
Actalent
Des Moines, IA
Actively Hiring! | Electrical Engineer | Des Moines, IA | Apply Now!
Added 6 mins ago
A
Mep Engineer
Actalent
Carlstadt, NJ
- $70,000 to $100,000 USD / year
Job Title: MEP EngineerJob DescriptionThe MEP Engineer designs mechanical, electrical, plumbing, fire protection, and related building systems for multi-family and mixed-use mid- and…
Added 6 mins ago
A
Senior Manufacturing Engineer
Actalent
Wilmington, MA
- $80 to $90 USD / hour
Job Title: Manufacturing EngineerJob DescriptionWe are seeking a hands-on Manufacturing Engineer to build and scale a prototyping and low-rate production operation for complex…
Added 6 mins ago
Aerospace Certification Engineer
Actalent
Miami, FL
We are seeking an experienced Avionics Certification Engineer to lead FAA certification activities and Supplemental Type Certificate (STC) programs supporting avionics integration and…
Added 6 mins ago
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Mechatronics Engineer
Actalent
Oakland, NJ
- $48.08 to $55.29 USD / hour
Job Title: Mechatronics EngineerJob DescriptionAs a Mechatronics Engineer, you will lead the design and assembly of custom machinery and packaging equipment using SolidWorks. You will…
Added 6 mins ago
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Packaging Engineer
Actalent
East Hanover, NJ
- $43.26 to $45 USD / hour
Job Title: Packaging EngineerJob DescriptionAs a Packaging Engineer, you will be responsible for the development and deployment of packaging solutions, specifically in a fast-moving…
Added 6 mins ago
Cad Drafter
Actalent
Far Hills, NJ
Develop CAD drawings from engineer markups, field measurements, photographs, sketches, existing drawings, and survey information.
Added 6 mins ago
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Sterile Construction Project Manager
Actalent
King of Prussia, PA
- $65 to $95 USD / hour
Knowledge of pharmaceutical process equipment installation.
Added 6 mins ago
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Integration And Test Engineer
Actalent
Endicott, NY
- $35 to $55 USD / hour
Job Title: Systems Integration & Test Engineer
Added 6 mins ago
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Electrical Engineer
Actalent
Reading, PA
- $33.65 to $45.67 USD / hour
…supporting electrical systems for overhead cranes and hoisting equipment, while ensuring that each project meets strict technical, safety, and performance standards. The Electrical Engineer…
Added 6 mins ago
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Automation Engineer
Actalent
Reading, PA
- $90,000 to $100,000 USD / year
Contribute to NA and site standards for MES and controls systems, equipment, and programming.
Added 6 mins ago
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Controls Engineer
Actalent
Sterling, VA
- $39.42 to $50 USD / hour
Integrate equipment into new and existing control architectures
Added 6 mins ago
Senior Mold Design Engineer
BIOMERICS LLC
Winston-Salem, NC
The Senior Mold Design Engineer is the primary authority for mold design, tooling strategy, process selection, and molding technology. This individual defines tooling concepts, recommends…
Added 6 mins ago
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Controls Engineer (Expert)
Actalent
Shelbyville, IN
- $48.08 to $57.69 USD / hour
Job Title: Controls EngineerJob DescriptionThis Controls Engineer role focuses on designing, programming, and commissioning automated control systems within a high-volume automotive glass…
Added 6 mins ago
Chen - Manufacturing Engineer 3
Actalent
Pontiac, IL
Job Title: Manufacturing Engineer 3Job DescriptionThe primary role of the Manufacturing Engineer is to apply engineering theory and principles to address challenges in industrial layout or…
Added 6 mins ago
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Electrical Engineer
Actalent
Riverdale, IA
- $75,000 to $120,000 USD / year
Electrical EngineerJob DescriptionThe Electrical Engineer provides critical electrical engineering support to the maintenance, production, and engineering teams to safely meet business…
Added 6 mins ago
Design Engineer
Actalent
Bettendorf, IA
Job Title: Design EngineerJob DescriptionThe Design Engineer supports aluminum foundry and machining operations by designing and modifying permanent molds, foundry patterns, machining…
Added 6 mins ago
Design Engineer
Actalent
Bettendorf, IA
Job Title: Design EngineerJob DescriptionThe Design Engineer supports aluminum foundry and machining operations by designing and modifying permanent molds, foundry patterns, machining…
Added 6 mins ago
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Electrical Engineer
Actalent
Cedar Rapids, IA
- $70,000 to $85,000 USD / year
Troubleshoot and resolve electrical issues in machinery and equipment.
Added 6 mins ago
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Structural Engineer
Actalent
Saint Louis, MO
- $130,000 to $155,000 USD / year
Job Title: Sr/Lead Structural EngineerJob DescriptionAs a Substation Structural Engineer, you will support the structural and civil design of electric utility substation projects. You will…

Sharp Electronics

National Help Desk Engineer I

Kingsport, TN, United States

$55,100 - $65,000 USD

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Job details

Pay: $55,100 - $65,000 USD
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

The National Helpdesk Engineer I is responsible for providing Tier 3 helpdesk end-user support, server, and infrastructure support for small to enterprise-sized clients with complex issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site and logging tickets into our ticketing database to track time and facilitate tactical report generation.

Responsibilities

Respond to calls, tickets, and emails that are escalated from the NHD team members to troubleshoot reported issues in a helpdesk environment
Analyze and respond to Server and infrastructure alerts
Onsite deployment of customer desktops, servers, and infrastructure equipment
Work on customer projects with teams of NHD team members and Project Engineers
Troubleshoot, monitor, and maintain client computers and desktop applications
Support current Windows Server operating systems
Support current Microsoft and other Server products
Escalate unresolved issues to the appropriate internal channel
Must be motivated and work well in a team environment
Excellent customer service skills
Excellent communication skills, including the ability to translate complex technical terms and concepts into layman’s terms
Some weekend work may be required on occasion, so must have the ability to occasionally work remotely updating servers

Qualifications

5-7 years experience in a technical support role
At least 5 years experience in a remote technical support role
Current related Microsoft Azure Certification is highly preferred. Excellent communication skills required
Experience with current Windows Server operating systems required
Basic administration of Windows servers preferred
LAN/WAN and basic network troubleshooting and problem-solving preferred
Familiarity with email server and spam filtering technology preferred
Must have exceptional communication skills
Must be energetic, self-motivated, and work well in a team environment
Ability to work remotely as needed

About Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.

Employee Perks:

Flexible hybrid work schedules.
Comprehensive, family-friendly healthcare plans (medical, dental, vision).
401k retirement plan with a competitive match and plenty of financial support tools.
Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
Rewarding and wholistic wellness program.
Training, professional development, and mentorship
Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
Dynamic culture eager to innovate, enhance diversity, and work smarter.

#SBS

The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Compensation Statement

$55,100 - $65,000 USD

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.

As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.

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More about this job

Skills

Technical support
Troubleshoot
Microsoft Windows Server
Customer service
Communication skills
Microsoft Azure
Microsoft Windows
LAN
WAN
Troubleshooting
Problem solving

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