Jobs in the United States

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Added 1 min ago
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Computer Scientist 3
Wyetech
Columbia, MD
- $81.16 to $109.91 USD / hour
…environment to thrive while delivering stellar services and solutions for our customers and their missions. We call it engineering happiness: for our customers, and shared by the talented…
Added 1 min ago
Senior Systems Engineer
KBR
Beavercreek, OH
At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than…
Added 1 min ago
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PRN Stationary Engineer
Aerotek
ROCKVILLE, MD
- $40 to $42 USD / hour
Job Title: Part Time Stationary Engineer Job DescriptionThis role provides critical support to hospital operations by maintaining, troubleshooting, and repairing building systems and…
Added 1 min ago
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Facilities Mechanic
Aerotek
Silver Spring, MD
- $25 to $28 USD / hour
Background as a maintenance technician or building engineer supporting large, complex facilities.
Added 3 mins ago
AI Test Engineering Tech 1
CSAT Solutions
Houston, TX
CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a…
Added 3 mins ago
Cloud Systems Engineer
FIRSTLIGHT
Albany, NY · Somerville, MA · Victor, NY · Town of Rockingham, VT · Brunswick, ME · Portsmouth, NH · Manchester, NH
…125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of…
Added 4 mins ago
Fast Track Summer Intern
Domtar Products
Ashdown, AR
…as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers…
Added 6 mins ago
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Outside Plant Engineer
MasTec Inc
Charlotte, NC
- $58,000 to $62,000 USD / year
At MasTec Network Solutions we build for the future. Yours and ours
Added 7 mins ago
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Systems Engineer III - Design
SmartTech Contracting LLC
Remote, United States
- $78,750 to $95,812.5 USD / year
Smart Tech Contracting delivers turnkey BAS & EPMS solutions for mission-critical colocation and hyperscale data centers operating at national program scale. As a Master Systems Integrator…
Added 8 mins ago
Security Engineer - Networking
Shamrock Trading Corporation
Overland Park, KS
Shamrock is seeking a Network Security Engineer to join our Cyber Security team and help protect the organization's network infrastructure through the administration and support of…
Added 9 mins ago
Sr. Process Engineer, R1 Body AI/ML
Rivian
Normal, IL
Added 11 mins ago
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Site Reliability Engineer 2
Oracle
Nashville, TN
- $69,800 to $148,300 USD / year
As a Site Reliability Engineer, you will apply software engineering, systems engineering and networking practices to improve the reliability, availability, performance, and scalability of…
Added 11 mins ago
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Senior Network Developer
Oracle
Reston, VA · Seattle, WA · Santa Clara, CA · Austin, TX · Nashville, TN
- $91,400 to $187,000 USD / year
As a Senior Network Development Engineer on the NAT team, you will provide the technical expertise required to deliver, validate, and activate OCI network connectivity. Your work will span…
Added 11 mins ago
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Senior Network Developer - Network Region Build (NRB)
Oracle
Seattle, WA · Nashville, TN · Santa Clara, CA · Redwood City, CA · Reston, VA
- $91,400 to $187,000 USD / year
As an NRB engineer, you’ll lead network expansion, automation, and deployment initiatives while working alongside engineering, automation, hardware, and operations teams to deliver highly…
Added 11 mins ago
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Senior Network Developer – Network Region Build (NRB)
Oracle
Seattle, WA · Nashville, TN · Reston, VA · Redwood City, CA · Santa Clara, CA
- $91,400 to $187,000 USD / year
Join Oracle Cloud Infrastructure’s Network Region Build (NRB) organization and help build one of the world’s largest AI cloud networks. Our team delivers the network infrastructure powering…
Added 11 mins ago
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Principal Network Developer
Oracle
Seattle, WA · Austin, TX · Nashville, TN · Reston, VA
- $102,300 to $209,500 USD / year
As a Principal Network Development Engineer within NAT, you will serve as a senior technical leader for network acquisition, connectivity delivery, and activation across OCI’s global…
Added 14 mins ago
National Help Desk Engineer I
Sharp Electronics
Kingsport, TN
The National Helpdesk Engineer I is responsible for providing Tier 3 helpdesk end-user support, server, and infrastructure support for small to enterprise-sized clients with complex issues…
Added 24 mins ago
Oliver Wyman, Vector - Aerospace Systems Test Engineer - Seattle, WA
Marsh & McLennan
Seattle, WA
Oliver Wyman Vector is looking for a Lead Systems Test Engineer that will focus on developing and executing test cases, performing system-level testing, and collaborating with…
Added 24 mins ago
Oliver Wyman Vector - Aerospace Software Engineer, Senior Lead - Seattle, WA
Marsh & McLennan
Seattle, WA
9+ years of experience as a Software Engineer, or similar role in a technology driven environment.
Added 24 mins ago
Oliver Wyman, Vector - Aerospace Senior Systems Engineer - Seattle, WA
Marsh & McLennan
Seattle, WA
Systems software requirements definition & decomposition for airplane network systems, validation and verification, development assurance, safety analysis, and systems integration
Added 26 mins ago
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Systems Engineer
Actalent
Nashua, NH
- $80 to $105 USD / hour
We are seeking an experienced Systems Engineer to join our team. Our mission is to provide actionable intelligence for warfighters and decision-makers through innovative technical…
Added 26 mins ago
Senior Mechanical Design Engineer
Actalent
Hauppauge, NY
An award-winning engineering services company in Hauppauge, NY is seeking an experienced Senior Mechanical Design Engineer to join its growing engineering team.This is an excellent…
Added 26 mins ago
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Electrical Engineer
Actalent
Deer Park, NY
- $100,000 to $125,000 USD / year
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
Added 26 mins ago
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Mechanical Design Engineer
Actalent
Amsterdam, NY
- $36.06 to $38.46 USD / hour
We are seeking a Mechanical Design Engineer to join a growing engineering team supporting critical power generation equipment used in industrial, utility, and power plant environments. This…
Added 26 mins ago
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Integration And Test Engineer
Actalent
Syracuse, NY
- $92.5 to $112.85 USD / hour
Integration & Test Engineer Integration & Test Engineer will develop and execute advanced testing strategies for software and system-level applications that support electronic warfare,…

Sharp Electronics

National Help Desk Engineer I

Kingsport, TN, United States

$55,100 - $65,000 USD

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Job details

Pay: $55,100 - $65,000 USD
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

The National Helpdesk Engineer I is responsible for providing Tier 3 helpdesk end-user support, server, and infrastructure support for small to enterprise-sized clients with complex issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site and logging tickets into our ticketing database to track time and facilitate tactical report generation.

Responsibilities

Respond to calls, tickets, and emails that are escalated from the NHD team members to troubleshoot reported issues in a helpdesk environment
Analyze and respond to Server and infrastructure alerts
Onsite deployment of customer desktops, servers, and infrastructure equipment
Work on customer projects with teams of NHD team members and Project Engineers
Troubleshoot, monitor, and maintain client computers and desktop applications
Support current Windows Server operating systems
Support current Microsoft and other Server products
Escalate unresolved issues to the appropriate internal channel
Must be motivated and work well in a team environment
Excellent customer service skills
Excellent communication skills, including the ability to translate complex technical terms and concepts into layman’s terms
Some weekend work may be required on occasion, so must have the ability to occasionally work remotely updating servers

Qualifications

5-7 years experience in a technical support role
At least 5 years experience in a remote technical support role
Current related Microsoft Azure Certification is highly preferred. Excellent communication skills required
Experience with current Windows Server operating systems required
Basic administration of Windows servers preferred
LAN/WAN and basic network troubleshooting and problem-solving preferred
Familiarity with email server and spam filtering technology preferred
Must have exceptional communication skills
Must be energetic, self-motivated, and work well in a team environment
Ability to work remotely as needed

About Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.

Employee Perks:

Flexible hybrid work schedules.
Comprehensive, family-friendly healthcare plans (medical, dental, vision).
401k retirement plan with a competitive match and plenty of financial support tools.
Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
Rewarding and wholistic wellness program.
Training, professional development, and mentorship
Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
Dynamic culture eager to innovate, enhance diversity, and work smarter.

#SBS

The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Compensation Statement

$55,100 - $65,000 USD

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.

As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.

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More about this job

Skills

Technical support
Troubleshoot
Microsoft Windows Server
Customer service
Communication skills
Microsoft Azure
Microsoft Windows
LAN
WAN
Troubleshooting
Problem solving

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