Jobs in the United States

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Placement & Career Services Developer
PathStone Corporation
Williamson, NY
…employment for farm workers and other targeted groups. To assist, support, encourage and motivate customers through the training and employment process. This position operates within the…
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Help Desk Technician
Ollie's Bargain Outlet
Harrisburg, PA
Provide prompt first and second level problem resolution to support center, distribution center, and store associates.
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Junior AI Engineer
AJAIA
Remote, United States
In addition to client services, Ajaia builds proprietary AI products, copilots, and vertical solutions that solve high-value industry problems. This dual model allows us to translate…
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AI Engineer
AJAIA
Remote, United States
As an AI Engineer at Ajaia, you will build AI-enabled software across both client engagements and internal product initiatives where technical speed, adaptability, and execution quality…
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Water Resources - Project Manager
Civil & Environmental Consultants, Inc.
Knoxville, TN
…multidisciplinary teams, and, as your career progresses, serve as a technical resource and mentor supporting knowledge sharing and professional…
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12/14/2026 - Onsite Member Care Agent - $17/HR.
MarketSource
San Antonio, TX
- $17 USD / hour
Documenting call data with clear, concise notes in a timely and accurate manner while navigating client systems during the call interaction
Added 1 min ago
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Customer Support Manager (Remote)
AECOM
Remote, United States
- $80,000 to $95,000 USD / year
AECOM is seeking a highly qualified, Customer Support Manager to lead the CTrides customer support center. This role will primarily be a remote position, with the caveat that training will…
Added 1 min ago
SC
Systems Engineer III - Design
SmartTech Contracting LLC
Remote, United States
- $78,750 to $95,812.5 USD / year
The Systems Engineer III - Design provides technical support to plan, schedule and execute design document deliverables for building automation system (BAS), electrical power monitoring…
Added 2 mins ago
IG
Field Service Engineer
Insight Global
Alpharetta, GA
- From $42 USD / hour
Insight Global is seeking Field Service Engineers for Controls for a top power generation and industrial controls client. These engineers will work hands-on in the field supporting the…
Added 2 mins ago
IG
Crew Cheif
Insight Global
Jupiter, FL
- From $34 USD / hour
Insight Global is seeking a Crew Chief for a top aerospace and defense client supporting its aviation training organization. This individual will provide formal classroom and hands-on…
Added 2 mins ago
IG
Software Engineer
Insight Global
Overland Park, KS
- From $40 USD / hour
Insight Global is looking for an Engineer to join a client of ours in Overland Park, KS. Responsibilities include developing and maintaining software code while adhering to established…
Added 2 mins ago
Network Engineer - Tier 1
ASSYST, Inc.
Arlington, VA
ASSYST is seeking a Network Engineer – Tier 1 to provide essential technical, staging, and field implementation support for a high-priority network modernization project, for our client in…
Added 3 mins ago
Business SME
Novalink Solutions LLC
Augusta, ME
Ability to lead, to coordinate the activities of, and to provide technical support to project teams.
Added 3 mins ago
CE
Civil/Site Senior Project Manager
Colliers Engineering & Design
Hamilton, NJ
- $131,670 to $186,780 USD / year
…and engineering skills to manage multiple projects and train support staff in our Hamilton, NJ office! The Senior Project Manager is responsible for the project management, leadership,…
Added 4 mins ago
Information Technology Manager
Isys Technologies
Fairbanks, AK
We are seeking an Information Technology Manager to support our customer’s operations in Fairbanks, Alaska. This effort provides our Government customer with satellite mission data…
Added 4 mins ago
PG
CQV Engineer I
PM Group
Rahway, NJ
- $75,000 to $90,000 USD / year
The CQV Engineer I position is an exciting opportunity to join PM Group’s quickly growing Outsourced Technical Services(OTS) team out of Rahway, NJ. Outsourced Technical Services (OTS) is…
Added 4 mins ago
CSV Engineer II
PM Group
Indianapolis, IN
The CSV Engineer II position is an exciting opportunity to join PM Group’s quickly growing Outsourced Technical Services(OTS) team near Indianapolis, IN. Outsourced Technical Services (OTS)…
Added 4 mins ago
CQV Engineer III
PM Group
Conshohocken, PA
The CQV Engineer III position is an exciting opportunity to join PM Group’s quickly growing Outsourced Technical Services(OTS) team in Indiana. Outsourced Technical Services (OTS) is an…
Added 4 mins ago
CQV Engineer II
PM Group
Conshohocken, PA
The CQV Engineer II position is an exciting opportunity to join PM Group’s quickly growing Outsourced Technical Services(OTS) team in Indiana. Outsourced Technical Services (OTS) is an…
Added 4 mins ago
PG
CQV Engineer II
PM Group
Rahway, NJ
- $85,000 to $105,000 USD / year
The CQV Engineer II position is an exciting opportunity to join PM Group’s quickly growing Outsourced Technical Services(OTS) team in Rahway, NJ. Outsourced Technical Services (OTS) is an…
Added 4 mins ago
CI
Electronic Maintenance Technician II
CACI, INC.-FEDERAL
Schriever AFB, CO
- $36.74 USD / hour
CACI has a great opportunity for an Electronic Maintenance Technician II to provide Mission Essential support to the Satellite Control Network Tracking Station Operations Remote Site and…
Added 4 mins ago
SG
Technical Intern, Advanced Structural Analysis Summer 2027
Simpson Gumpertz & Heger
Waltham, MA
- $30.25 to $38.25 USD / hour
Simpson Gumpertz & Heger (SGH) is a multidisciplinary, national engineering firm of trusted consultants and technical experts offering services in structures, building enclosures, advanced…
Added 5 mins ago
UG
Advisory Services Consultant, Consultant Development Program - AI/ML Engineering Track - Multiple Locations
UnitedHealth Group
Eden Prairie, MN
- $72,800 to $130,000 USD / year
Lead selected client-facing interactions and presentations, communicate technical recommendations and trade-offs, and build client relationships during project delivery
Added 5 mins ago
UG
EHR Advisory Services Analyst, Consultant Development Program - Eden Prairie, MN
UnitedHealth Group
Eden Prairie, MN
- $60,200 to $107,400 USD / year
Execute technical configuration, testing, optimization efforts, and upgrades within the EHR to support client workflow needs
Added 5 mins ago
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Specialist I, Quality Assurance
SGS
Fairfield, NJ
- $22 to $27 USD / hour
Provides support to technical staff in their efforts to ensure that routine testing submitted by clients is completed within established parameters governing turnaround time, quality…

Sharp Electronics

National Help Desk Engineer I

Kingsport, TN, United States

$55,100 - $65,000 USD

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Job details

Pay: $55,100 - $65,000 USD
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

The National Helpdesk Engineer I is responsible for providing Tier 3 helpdesk end-user support, server, and infrastructure support for small to enterprise-sized clients with complex issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site and logging tickets into our ticketing database to track time and facilitate tactical report generation.

Responsibilities

Respond to calls, tickets, and emails that are escalated from the NHD team members to troubleshoot reported issues in a helpdesk environment
Analyze and respond to Server and infrastructure alerts
Onsite deployment of customer desktops, servers, and infrastructure equipment
Work on customer projects with teams of NHD team members and Project Engineers
Troubleshoot, monitor, and maintain client computers and desktop applications
Support current Windows Server operating systems
Support current Microsoft and other Server products
Escalate unresolved issues to the appropriate internal channel
Must be motivated and work well in a team environment
Excellent customer service skills
Excellent communication skills, including the ability to translate complex technical terms and concepts into layman’s terms
Some weekend work may be required on occasion, so must have the ability to occasionally work remotely updating servers

Qualifications

5-7 years experience in a technical support role
At least 5 years experience in a remote technical support role
Current related Microsoft Azure Certification is highly preferred. Excellent communication skills required
Experience with current Windows Server operating systems required
Basic administration of Windows servers preferred
LAN/WAN and basic network troubleshooting and problem-solving preferred
Familiarity with email server and spam filtering technology preferred
Must have exceptional communication skills
Must be energetic, self-motivated, and work well in a team environment
Ability to work remotely as needed

About Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.

Employee Perks:

Flexible hybrid work schedules.
Comprehensive, family-friendly healthcare plans (medical, dental, vision).
401k retirement plan with a competitive match and plenty of financial support tools.
Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
Rewarding and wholistic wellness program.
Training, professional development, and mentorship
Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
Dynamic culture eager to innovate, enhance diversity, and work smarter.

#SBS

The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Compensation Statement

$55,100 - $65,000 USD

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.

As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.

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More about this job

Skills

Technical support
Troubleshoot
Microsoft Windows Server
Customer service
Communication skills
Microsoft Azure
Microsoft Windows
LAN
WAN
Troubleshooting
Problem solving

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