Jobs in the United States

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Added 1 min ago
Center Administrator
CDO 2, LLC
Clarksville, TN
Daily Flow Management: Lead morning huddles to align the team and manage real-time escalations to maintain clinic rhythm. You establish the operating rhythm, align cross-functional leaders,…
Added 3 mins ago
MS
Field Business Management, Assistant Vice President
Morgan Stanley
Purchase, NY · Harrison, NY · Harrison
- $85,000 to $140,000 USD / year
Must possess Financial Services industry experience and knowledge of industry trends and competitive advantages
Added 4 mins ago
Product Manager, Messaging
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Remote, United States
Drive the development and launch of web-based messaging experiences, including landing pages, forms, surveys, preference management on custom domains, and web push across major browsers.
Added 4 mins ago
J
Microsoft Dynamics 365: Account Manager
Jobgether
Remote, United States
- $90,000 to $110,000 USD / year
…contact for assigned accounts, this role combines relationship management, consultative selling and business development. The successful candidate will manage the sales cycle from…
Added 4 mins ago
J
Leadership Services Program Manager
Jobgether
Remote, United States
- $76,500 to $97,500 CAD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Leadership Services Program Manager based in United States .
Added 6 mins ago
IT Strategy SME
Accenture Federal Services
Washington, DC · Arlington, VA
Serve as a thought partner to delivery teams on client needs and program risk
Added 9 mins ago
Staff Systems Engineer
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Santa Clara, CA
As a Staff Systems Engineer at Halo Industries, you will play a crucial role in the development, integration, and lifecycle management of our next-generation semiconductor manufacturing…
Added 11 mins ago
Pharmacy Executive IV - Children’s Hospital Association (CHA)
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United States
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Added 11 mins ago
Sr. Manager, SG&A FP&A
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UT
Our team exists to deliver data-driven insights to support the financial management of Vail Resorts – the leading ski resort operator in the world. This is an exciting opportunity to be…
Added 11 mins ago
Branch Office Administrator
Edward Jones
Hurricane, UT
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an…
Added 11 mins ago
2026 Management and Sales Training Program (Salt Lake City,
THE SHERWIN WILLIAMS CO
BOUNTIFUL, UT
The Sherwin-Williams Management and Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With…
Added 12 mins ago
Lead Equity Program Manager
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Added 12 mins ago
Clinical Systems Application Support Manager
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West Valley City, UT
…organization's defined methods and metrics (e.g., IT Service Management, Technology Business Management, Agile, other Systems Development…
Added 12 mins ago
Auto Loan Rep
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…knowledge and drive for results, multitask, and have excellent time management skills. We’re currently offering part time positions based on business…
Added 12 mins ago
Auto Loan Rep
OneMain Financial
West Valley City, UT
…knowledge and drive for results, multitask, and have excellent time management skills. We’re currently offering part time positions based on business…
Added 12 mins ago
Extension Assistant/Associate Professor or Professional Prac
UTAH STATE UNIVERSITY
LOGAN, UT
Added 12 mins ago
Director of Development - College of Agriculture and Natural
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Extension Assistant/Associate Professor or Professional Prac
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Added 12 mins ago
Human Resources Generalist I
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OGDEN, UT
…administration, human resource information systems, performance management, and off-boarding. Acts as first-line contact, resource facilitator, and business partner, coordinates problem…
Added 12 mins ago
Buyer - Commercial Aerospace
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OGDEN, UT
Added 12 mins ago
Human Resources Manager - Ogden
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OGDEN, UT
…Time Opportunity ID 25064 Job Description Responsible for the management and administration of the Personnel/Human Resources Department supporting the Ogden Plant reporting directly to the…
Added 12 mins ago
Director, Clinical Development
Bausch + Lomb
Salt Lake City, UT
Partner cross-functionally with R&D, Regulatory, Quality, and Commercial to translate clinical insights into product development and go-to-market strategies.
Added 12 mins ago
Project Manager
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Partner with product management, engineering, UX/UI, QA, analytics, marketing, operations, and support teams to align priorities and execute launches successfully.
Added 12 mins ago
Claims Examiner - Workers Compensation | Jurisdiction: OR | Licensing: OR Cert preferred - Remote
Sedgwick
Salt Lake City, UT
Experience: 5 years of claims management experience or equivalent combination of education and experience required
Added 12 mins ago
O
Enterprise Architect - Network and Connectivity
Oracle
Salt Lake City, UT
- $97,800 to $209,500 USD / year
Partner with clinical, technical, operational, compliance, security, and executive stakeholders to ensure architecture decisions support immediate delivery goals and long-term…

Sharecare

Manager, ROI Operations (FMLA/Disability Forms)- Remote

Salt Lake City, UT, United States

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Job details

Posting language: English
Posted: Sep 17, 2026

Original job description

Remote

Full time

R-102069

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform, including benefits navigation, care management, home care resources, and health information management, Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. AskMD by Sharecare, the company’s free AI health app (https://askmd.sharecare.com/) , helps people describe a symptom, ask a health question, and get evidence-based guidance and a clear next step. AskMD is available in the U.S. on the App Store (https://apps.apple.com/us/app/askmd-smart-health-guidance/id739298964) , Google Play (https://play.google.com/store/apps/details?id=com.sharecare.askmd) , and the web (https://askmd.sharecare.com/) . To learn more, visit sharecare.com.

Job Summary:

The Manager of Global Operations has an overall responsibility for ensuring their required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Global Operations ensures objectives, principles, values, mission and foundation are represented with Global partners. The position also supports global operational activities that are focused on the achievement of company-wide operational goals. The Manager of Global Operations will do so with an emphasis on global partner engagement, relationship development, work quality, operational efficiency, long and short-term planning, customer-oriented thinking and P&L profitability. The Manager of Global Operations will work closely with the Director of Provider Global Operations, the Director of Automation and Globalization and other leaders to implement processes that will ensure exemplary member experience and market-leading performance quality.

Essential Job Functions:

Global Account Management Support

Primarily supports and manages the Global FMLA/Disability Forms Team. Manages the FMLA/Disability Forms Production Process for the Global Labor utilized in this process. Also, interacts with the Sharecare Leaders of this department.
Support Sales and Customer Service activities directed at new Clients/Prospects with RFP responses and internal/external meetings
Support the identification and transition of existing Onshore clients to Global clients
Support daily/weekly/monthly/quarterly Client Review calls with feedback and direction for Global Partners

Global Operational Support

Respond to and resolve escalated Client/Requester issues
Support Inventory Management initiatives
Partner with Director Provider Global Ops to create and manage goals relating to Productivity and Quality for Global Partners
Quality Control – Perform Analysis and Administer Actions Plans and Training.
Queue Management – Perform Analysis and Administer Corrective Actions/Training
Provide Training Support to Global Partners both in country and virtually
Analysis of endangered accounts and creation of action plans to address problems/account feedback
Chase Activities
Monitor, manage and establish new additions
Communicate effectively to all CHASE team members
Complete Chase Activities ahead of Deadlines.
Ensure Global Partners have adequate Credentials to match inventory and production plans. If not adequate, work to resolve with client, CS, Ops teams
Support Technical events that occur.
Manage and Support SOP Documentation for all Global Accounts

Organizational Leadership

Model Sharecare’s core values of Family, Servant Leadership, Giving Back, Compassion, Respect, Accountability and Innovation to Global Partners
Operate within the Global Team to achieve goals and objectives quickly, efficiently and profitably
Possess strong communication and training skills to deliver feedback and direction on how to improve Global operations
Communicate essential updates to internal and external stakeholders
Collect and assess documentation required to successfully transition regional operations activities to global according to deadlines set forth by Director of Provider Global Operations
Measure global performance to objectives established by Director of Provider Global Operations

Financial Management

Continually seek new opportunities to advance Sharecare’s transition plan and achieve expected transition milestones and targets
Assist Global Partner in meeting their KPI’s for Productivity and Quality to lower overall Sharecare costs

Customer Service

Assist in building and strengthening global partnerships
Coordinate with Operations and Client Success Manager(s) to onboard new clients and transition exiting clients to global production

Specific Skills/Attributes:

A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization’s data and information
Commitment to discuss questions and recommendations about global processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided
Participation in education as required for corporate compliance and role-specific functions and tasks

Qualifications:

Minimum of 7-10 years proven success in manager or director level role
Experience in release of information operations highly preferred.
Extremely team oriented
High proficiency in Microsoft suite of products Outlook, Word, Powerpoint and Excel including development of pivot tables to analyze data
Effectively utilizes Power BI reports to manage Global partners
Ability to work well in a fast-paced, multi-tasking environment while prioritizing and meeting deadlines
Superior communication skills
Outstanding customer service with strong negotiation skills
Detail oriented, with strong analytical skills and effective problem-solving skills
Ability to handle confidential materials and information in a professional manner

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Everyone lives better, longer. That’s the vision. We’re making strides every day by bringing together the many different elements of health for you, your family, and your community. It’s not easy connecting doctors, health plans, employers, useful tools, quality information, and more to deliver what you need when you need it. But that’s what makes Sharecare special. We’re putting the power of living your healthiest life in your hands.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

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Jobs in the United States