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Added 1 min ago
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Senior Paid Media Manager (Remote)
Silverback Strategies
Remote, United States
- $90,000 to $115,000 USD / year
…internally with teammates in Creative, Measurement, SEO, and Client Services functions. You’ll be the true face of Paid Media for your assigned clients, and will spearhead the kickoff,…
Added 1 min ago
SS
Senior Motion & Graphic Designer (Remote)
Silverback Strategies
Remote, United States
- $90,000 to $110,000 USD / year
Own asset quality and turnaround: deliver polished, client-ready work with minimal internal revision cycles so assets aren't burning days internally before they even reach the client
Added 8 mins ago
Portfolio Consulting Analyst
RIFIS Russell Investments Financial Services, LLC
NY
You will be responsible for the support, creation, and delivery of the highest level of consultative expertise in the areas of Russell Investments’ investment management and capital markets…
Added 8 mins ago
Experienced Computer Hardware & Electronics Testing Technician
Frontall USA
Kenilworth, NJ
…testing, hardware inspection, and basic troubleshooting to support our client's warehouse…
Added 12 mins ago
J
Microsoft Dynamics 365: Account Manager
Jobgether
Remote, United States
- $90,000 to $110,000 USD / year
The Account Manager will be responsible for developing strategic client relationships, driving account growth and helping businesses maximise the value of their Microsoft Dynamics…
Added 18 mins ago
KYC Analyst II (Hybrid AZ, UT, NC)
FIRST-CITIZENS BANK & TRUST COMPANY
COTTONWOOD HEIGHT, UT
Added 19 mins ago
Level II RT Technician
TEAM INDUSTRIAL SERVICES, INC.
NORTH SALT LAKE, UT
…Non-Destructive Testing and Inspection services at various client sites and locations. The ideal candidate will hold certifications in one or more NDT methods, including but not limited to…
Added 19 mins ago
NDE Assistant
TEAM INDUSTRIAL SERVICES, INC.
NORTH SALT LAKE, UT
…Position Overview: TEAM is seeking an entry-level NDT Assistant to support our certified technicians in the delivery of nondestructive testing services at various client sites and…
Added 19 mins ago
Heat Treat Technician
TEAM INDUSTRIAL SERVICES, INC.
NORTH SALT LAKE, UT
…treating methods are highly encouraged to apply, as this role may support a wide range of thermal processing scopes in field and shop environments. Why Team: *Excellent benefits, 401k…
Added 19 mins ago
Level II NDE Technician
TEAM INDUSTRIAL SERVICES, INC.
NORTH SALT LAKE, UT
…Non-Destructive Testing and Inspection services at various client sites and locations. The ideal candidate will hold certifications in one or more NDT methods, including but not limited to…
Added 19 mins ago
Phased Array Technician
TEAM INDUSTRIAL SERVICES, INC.
NORTH SALT LAKE, UT
…This role is suited for experienced professionals with strong technical backgrounds in various inspection modalities. TEAM's Advanced NDE group leverages cutting-edge inspection…
Added 19 mins ago
US
Cosmetology Staff - Part-Time
UTAH STATE UNIVERSITY
PRICE, UT
- From $25 USD / hour
- Part-time
Candidates must have basic computer skills, including the ability to use email, internet search engines, and digital platforms
Added 19 mins ago
Senior Environmental Project Manager, Regulatory Compliance
TERRACON CONSULTANTS, INC.
MIDVALE, UT
…growth is due to valued employees exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon's vision of "Together,…
Added 19 mins ago
Technical Product Owner
COTIVITI, INC.
SOUTH JORDAN, UT
Technical Product Owner Job Locations US-Remote ID 2026-22652 Category Engineering/IT Position Type Full-Time Overview The Technical Product Owner is responsible for driving solution…
Added 19 mins ago
Senior Director of Programs
Northrop Grumman
Roy, UT
Applicants must have an active U.S
Added 19 mins ago
IT Client Services - Support Technician
TTM TECHNOLOGIES, INC.
LOGAN, UT
…information can be found at www.ttm.com Skills/Qualifications: The Client Services Support Technician is responsible for addressing the following: * Help Desk calls from company user base *…
Added 19 mins ago
Specialist, Systems Engineer - ILS Engineer
L3Harris
Salt Lake City, UT
The Specialist Systems ILS Engineer supports clients in the management or direction of logistics support for one or more programs, including appropriate supporting organiz ations. The…
Added 19 mins ago
Intern Field Engineer - Spring and Summer 2027 - AMP'd Up Program!
Encore Electric, Inc.
Salt Lake City, UT
…project team, suppliers, general contractors, and vendors to support project manager, superintendent, and field as needed. The Field Engineer Intern solves customer, vendor, and supplier…
Added 19 mins ago
Senior Technical Support Manager - Envysion (Hybrid)
MOTOROLA INC
SALT LAKE CITY, UT
Added 19 mins ago
HR Technology Manager
BALLARD SPAHR LLP
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…management. Additionally, the manager leverages data and reporting to support business decisions, develops solutions to meet stakeholder needs, and drives successful adoption of technology…
Added 19 mins ago
Merrill Advisor Development Program - Financial Advisor - Utah Market
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Salt Lake City, UT · Provo, UT
Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their…
Added 19 mins ago
Hyperscale QA Manager
HR RESOURCING
SALT LAKE CITY, UT
Added 20 mins ago
Project Safety Manager
HR RESOURCING
SALT LAKE CITY, UT
Added 20 mins ago
Vendor Coordinator
JONES LANG LASALLE AMERICAS INC
SALT LAKE CITY, UT
Added 20 mins ago
Lg Group Coord, Lg Group Coord II
CAMBIA HEALTH SOLUTIONS, INC.
SALT LAKE CITY, UT
…health care easier and lives better. As a member of the Sales Support & Operations team, our Large Group Coordinator I, II, or III DOE manages onboarding and paperwork for new and renewing…

Closed listing

Sharecare

Manager, ROI Operations (FMLA/Disability Forms)- Remote

Salt Lake City, UT, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Sep 17, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote

Full time

R-102069

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform, including benefits navigation, care management, home care resources, and health information management, Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. AskMD by Sharecare, the company’s free AI health app (https://askmd.sharecare.com/) , helps people describe a symptom, ask a health question, and get evidence-based guidance and a clear next step. AskMD is available in the U.S. on the App Store (https://apps.apple.com/us/app/askmd-smart-health-guidance/id739298964) , Google Play (https://play.google.com/store/apps/details?id=com.sharecare.askmd) , and the web (https://askmd.sharecare.com/) . To learn more, visit sharecare.com.

Job Summary:

The Manager of Global Operations has an overall responsibility for ensuring their required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Global Operations ensures objectives, principles, values, mission and foundation are represented with Global partners. The position also supports global operational activities that are focused on the achievement of company-wide operational goals. The Manager of Global Operations will do so with an emphasis on global partner engagement, relationship development, work quality, operational efficiency, long and short-term planning, customer-oriented thinking and P&L profitability. The Manager of Global Operations will work closely with the Director of Provider Global Operations, the Director of Automation and Globalization and other leaders to implement processes that will ensure exemplary member experience and market-leading performance quality.

Essential Job Functions:

Global Account Management Support

Primarily supports and manages the Global FMLA/Disability Forms Team. Manages the FMLA/Disability Forms Production Process for the Global Labor utilized in this process. Also, interacts with the Sharecare Leaders of this department.
Support Sales and Customer Service activities directed at new Clients/Prospects with RFP responses and internal/external meetings
Support the identification and transition of existing Onshore clients to Global clients
Support daily/weekly/monthly/quarterly Client Review calls with feedback and direction for Global Partners

Global Operational Support

Respond to and resolve escalated Client/Requester issues
Support Inventory Management initiatives
Partner with Director Provider Global Ops to create and manage goals relating to Productivity and Quality for Global Partners
Quality Control – Perform Analysis and Administer Actions Plans and Training.
Queue Management – Perform Analysis and Administer Corrective Actions/Training
Provide Training Support to Global Partners both in country and virtually
Analysis of endangered accounts and creation of action plans to address problems/account feedback
Chase Activities
Monitor, manage and establish new additions
Communicate effectively to all CHASE team members
Complete Chase Activities ahead of Deadlines.
Ensure Global Partners have adequate Credentials to match inventory and production plans. If not adequate, work to resolve with client, CS, Ops teams
Support Technical events that occur.
Manage and Support SOP Documentation for all Global Accounts

Organizational Leadership

Model Sharecare’s core values of Family, Servant Leadership, Giving Back, Compassion, Respect, Accountability and Innovation to Global Partners
Operate within the Global Team to achieve goals and objectives quickly, efficiently and profitably
Possess strong communication and training skills to deliver feedback and direction on how to improve Global operations
Communicate essential updates to internal and external stakeholders
Collect and assess documentation required to successfully transition regional operations activities to global according to deadlines set forth by Director of Provider Global Operations
Measure global performance to objectives established by Director of Provider Global Operations

Financial Management

Continually seek new opportunities to advance Sharecare’s transition plan and achieve expected transition milestones and targets
Assist Global Partner in meeting their KPI’s for Productivity and Quality to lower overall Sharecare costs

Customer Service

Assist in building and strengthening global partnerships
Coordinate with Operations and Client Success Manager(s) to onboard new clients and transition exiting clients to global production

Specific Skills/Attributes:

A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization’s data and information
Commitment to discuss questions and recommendations about global processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided
Participation in education as required for corporate compliance and role-specific functions and tasks

Qualifications:

Minimum of 7-10 years proven success in manager or director level role
Experience in release of information operations highly preferred.
Extremely team oriented
High proficiency in Microsoft suite of products Outlook, Word, Powerpoint and Excel including development of pivot tables to analyze data
Effectively utilizes Power BI reports to manage Global partners
Ability to work well in a fast-paced, multi-tasking environment while prioritizing and meeting deadlines
Superior communication skills
Outstanding customer service with strong negotiation skills
Detail oriented, with strong analytical skills and effective problem-solving skills
Ability to handle confidential materials and information in a professional manner

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Everyone lives better, longer. That’s the vision. We’re making strides every day by bringing together the many different elements of health for you, your family, and your community. It’s not easy connecting doctors, health plans, employers, useful tools, quality information, and more to deliver what you need when you need it. But that’s what makes Sharecare special. We’re putting the power of living your healthiest life in your hands.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

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Jobs in the United States