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Added 3 mins ago
A
Sr. Transportation Highway/Roadway Engineer - 8+ Years of Experience
AECOM
Ontario, CA
- $130,000 to $240,000 USD / year
…and highway improvement projects. This role requires strong technical expertise, project leadership, and the ability to deliver high‑quality, client‑focused solutions in compliance with…
Added 5 mins ago
Principal Nuclear Power Uprate Structural Engineer
Enercon services Inc
Kennewick, WA
…reliability, and performance of our clients' facilities. You'll support the analysis, design, and evaluation of critical structures and components while working closely with…
Added 18 mins ago
KC
North America Technical Engagement Manager (TEM)
KLA Corporation
Austin, TX
- $127,900 to $217,400 USD / year
…Customer Engagement (CE) division is a field-based group of technical experts who partner closely with customers to provide a comprehensive portfolio of KLA products that support yield…
Added 18 mins ago
KC
North America Inspection Technical Engagement Manager
KLA Corporation
Austin, TX
- $127,900 to $217,400 USD / year
…Customer Engagement (CE) division is a field-based group of technical experts who partner closely with customers to provide a comprehensive portfolio of KLA products that support yield…
Added 20 mins ago
A
General Production Worker-Immediate Start!
Aerotek
Hartland, WI
- $17 to $18 USD / hour
…rolls and entering orders into the computer system, with onsite technical support available for any machine…
Added 20 mins ago
Registered Nurse - Community Care Coordinator
Veterans Affairs, Veterans Health Administration
Middleton, WI
Selective Service Registration is required for males born after 12/31/1959
Added 20 mins ago
Manager, Analytical Method Validation
STERLING PHARMA SOLUTIONS
GERMANTOWN, WI
Added 20 mins ago
Registered Nurse (RN) - Float Pool / RECRUITMENT INCENTIVE
Veterans Affairs, Veterans Health Administration
Tomah, WI
Selective Service Registration is required for males born after 12/31/1959
Added 20 mins ago
Inside Sales Rep Resentative
INPRO CORP
MUSKEGO, WI
Added 21 mins ago
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Sr. Product Engineer
Actalent
Waukesha, WI
- $40.87 to $45.67 USD / hour
Support customer service and project management teams in resolving post-shipment equipment performance issues and provide technical troubleshooting guidance.
Added 22 mins ago
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Enterprise Task Order Delivery Owner
Oracle
Madison, WI
- $91,400 to $187,000 USD / year
…collaborate with cross-functional teams, internal stakeholders, client partners, contracts, finance, procurement, technical delivery teams, and executive leadership to ensure commitments…
Added 22 mins ago
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Enterprise Architect - Network and Connectivity
Oracle
Madison, WI
- $97,800 to $209,500 USD / year
…federal healthcare environments. You will develop and govern technical architectures that integrate EHR systems, HIE platforms, cloud technologies, security frameworks, data exchange…
Added 22 mins ago
Manager, ROI Operations (FMLA/Disability Forms)- Remote
Sharecare
Madison, WI
Support daily/weekly/monthly/quarterly Client Review calls with feedback and direction for Global Partners
Added 22 mins ago
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Federal Oracle Health Automation Engineer - Eggplant
Oracle
Madison, WI
- $23.8 to $56.83 USD / hour
The Federal Test Automation team is seeking a Staff Automation Engineer to support the Federal VA project. This role is responsible for designing, developing, and executing automated…
Added 22 mins ago
FINANCE MANAGER
Compass Group, North America
Madison, WI
Develop facility level budgets and forecasts on both the Unidine and Client side
Added 22 mins ago
Sr. Network Operations Analyst
ALLIANT ENERGY CORP
MADISON, WI
Added 22 mins ago
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Adoption Consultant (IC2)
Oracle
Madison, WI
- $28.7 to $63.65 USD / hour
As an Adoption Consultant, you will provide strategic guidance, end-user support, and data-driven recommendations that enable organizations to achieve their adoption objectives. You will…
Added 22 mins ago
Tier 1 Service Desk Agent
ASM Research, An Accenture Federal Services Company
Madison, WI
Tier I Service Desk Agents serve as the initial point of contact for customers seeking technical support or information pertaining to Protective DNS via the Service Desk. This role focuses…
Added 22 mins ago
SailPoint Identity and Access Management (AI Focus) - Sr Associate
PWC US
TX-Dallas, TX · FL-Tampa, FL · GA-Atlanta, GA · IL-Chicago, IL · TX-Austin, TX · DC-Washington, DC · CA-Los Angeles, CA · MN-Minneapolis, MN · CO-Denver, CO · MI-Detroit, MI · MA-Boston, MA · NY-New York, NY · NJ-Florham Park, NJ · CA-San Francisco, CA · CA-Silicon Valley, CA · PA-Philadelphia, PA · WA-Seattle, WA · TX-Houston, TX
What You Must Have
Added 22 mins ago
Registered Nurse - Community Living Center Assistant Nurse Manager
Veterans Affairs, Veterans Health Administration
Madison, WI
Selective Service Registration is required for males born after 12/31/1959
Added 22 mins ago
Sage HCM Implementation & Support Consul
BAKER TILLY ADVISORY GROUP, LP.
MADISON, WI
Added 22 mins ago
Sage HCM Implementation & Support Manage
BAKER TILLY ADVISORY GROUP, LP.
MADISON, WI
Added 22 mins ago
Senior Customer Success Associate
Wolters Kluwer
Madison, WI
…resource for high-priority customers, providing specialized support, strategic guidance, and proactive…
Added 22 mins ago
Outside Sales Representative - Milwaukee, WI
Fiserv
Milwaukee, WI
Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of Clover and solutions for streamlining operations and…
Added 22 mins ago
Lead, Product Management, AEC Technology Solutions
CDM Smith
Green Bay, WI · Madison, WI · Kenosha, WI · Milwaukee, WI · Racine, WI
Support the evaluation and incubation of innovative ideas and emerging technologies that advance CDM Smith’s digital capabilities.

Closed listing

Sharecare

Manager, ROI Operations (FMLA/Disability Forms)- Remote

Oklahoma City, OK, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Sep 17, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote

Full time

R-102069

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform, including benefits navigation, care management, home care resources, and health information management, Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. AskMD by Sharecare, the company’s free AI health app (https://askmd.sharecare.com/) , helps people describe a symptom, ask a health question, and get evidence-based guidance and a clear next step. AskMD is available in the U.S. on the App Store (https://apps.apple.com/us/app/askmd-smart-health-guidance/id739298964) , Google Play (https://play.google.com/store/apps/details?id=com.sharecare.askmd) , and the web (https://askmd.sharecare.com/) . To learn more, visit sharecare.com.

Job Summary:

The Manager of Global Operations has an overall responsibility for ensuring their required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Global Operations ensures objectives, principles, values, mission and foundation are represented with Global partners. The position also supports global operational activities that are focused on the achievement of company-wide operational goals. The Manager of Global Operations will do so with an emphasis on global partner engagement, relationship development, work quality, operational efficiency, long and short-term planning, customer-oriented thinking and P&L profitability. The Manager of Global Operations will work closely with the Director of Provider Global Operations, the Director of Automation and Globalization and other leaders to implement processes that will ensure exemplary member experience and market-leading performance quality.

Essential Job Functions:

Global Account Management Support

Primarily supports and manages the Global FMLA/Disability Forms Team. Manages the FMLA/Disability Forms Production Process for the Global Labor utilized in this process. Also, interacts with the Sharecare Leaders of this department.
Support Sales and Customer Service activities directed at new Clients/Prospects with RFP responses and internal/external meetings
Support the identification and transition of existing Onshore clients to Global clients
Support daily/weekly/monthly/quarterly Client Review calls with feedback and direction for Global Partners

Global Operational Support

Respond to and resolve escalated Client/Requester issues
Support Inventory Management initiatives
Partner with Director Provider Global Ops to create and manage goals relating to Productivity and Quality for Global Partners
Quality Control – Perform Analysis and Administer Actions Plans and Training.
Queue Management – Perform Analysis and Administer Corrective Actions/Training
Provide Training Support to Global Partners both in country and virtually
Analysis of endangered accounts and creation of action plans to address problems/account feedback
Chase Activities
Monitor, manage and establish new additions
Communicate effectively to all CHASE team members
Complete Chase Activities ahead of Deadlines.
Ensure Global Partners have adequate Credentials to match inventory and production plans. If not adequate, work to resolve with client, CS, Ops teams
Support Technical events that occur.
Manage and Support SOP Documentation for all Global Accounts

Organizational Leadership

Model Sharecare’s core values of Family, Servant Leadership, Giving Back, Compassion, Respect, Accountability and Innovation to Global Partners
Operate within the Global Team to achieve goals and objectives quickly, efficiently and profitably
Possess strong communication and training skills to deliver feedback and direction on how to improve Global operations
Communicate essential updates to internal and external stakeholders
Collect and assess documentation required to successfully transition regional operations activities to global according to deadlines set forth by Director of Provider Global Operations
Measure global performance to objectives established by Director of Provider Global Operations

Financial Management

Continually seek new opportunities to advance Sharecare’s transition plan and achieve expected transition milestones and targets
Assist Global Partner in meeting their KPI’s for Productivity and Quality to lower overall Sharecare costs

Customer Service

Assist in building and strengthening global partnerships
Coordinate with Operations and Client Success Manager(s) to onboard new clients and transition exiting clients to global production

Specific Skills/Attributes:

A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization’s data and information
Commitment to discuss questions and recommendations about global processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided
Participation in education as required for corporate compliance and role-specific functions and tasks

Qualifications:

Minimum of 7-10 years proven success in manager or director level role
Experience in release of information operations highly preferred.
Extremely team oriented
High proficiency in Microsoft suite of products Outlook, Word, Powerpoint and Excel including development of pivot tables to analyze data
Effectively utilizes Power BI reports to manage Global partners
Ability to work well in a fast-paced, multi-tasking environment while prioritizing and meeting deadlines
Superior communication skills
Outstanding customer service with strong negotiation skills
Detail oriented, with strong analytical skills and effective problem-solving skills
Ability to handle confidential materials and information in a professional manner

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Everyone lives better, longer. That’s the vision. We’re making strides every day by bringing together the many different elements of health for you, your family, and your community. It’s not easy connecting doctors, health plans, employers, useful tools, quality information, and more to deliver what you need when you need it. But that’s what makes Sharecare special. We’re putting the power of living your healthiest life in your hands.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

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Jobs in the United States