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Technical Program Manager 6 - Content Promotion & Distribution
Netflix
Los Gatos · Los Angeles
Hands-on experience with software development or engineering
Added 1 min ago
Project Manager K-12
Cumming Management Group, Inc.
USA Home Office, TX · USA Client Site, TX
As a Project Manager, you will be responsible for leading and managing the successful execution of projects from inception to completion. You are responsible for managing, coordinating, and…
Added 1 min ago
CM
Senior Project Controls Manager
Cumming Management Group, Inc.
San Diego, CA
- $115,100 to $153,500.02 USD / year
We are hiring a Senior Project Controls Manager in Oceanside, CA to oversee cost and schedule for a high-profile client in the biotech space. Come join our team!
Added 1 min ago
SO
COMMUNITY SERVICE PROFESSIONAL 1 - 3
State of Louisiana
Lafayette, LA
- $18.75 to $33.78 USD / hour
Communicates with EarlySteps personnel, healthcare providers and other partner agencies regarding referrals and intake activities.
Added 1 min ago
Sales Manager, US
TrustFlight
Houston, TX
We are looking for a Sales Manager to bring Kenyon to the US energy sector. This is a role for a proven business-to-business seller who builds trust with senior decision-makers, prospects…
Added 1 min ago
HNW/Trust and Estate Manager
SVA | A Professional Services Company
Madison, WI
We are seeking a Trust & Estates Manager to join our Tax team. In this role, you will work closely with high-net-worth individuals, families, business owners, trustees, and their advisors…
Added 1 min ago
HNW/Trust and Estate Manager
SVA | A Professional Services Company
Brookfield, WI
We are seeking a Trust & Estates Manager to join our Tax team. In this role, you will work closely with high-net-worth individuals, families, business owners, trustees, and their advisors…
Added 1 min ago
HNW/Trust and Estate Manager
SVA | A Professional Services Company
Remote, United States
We are seeking a Trust & Estates Manager to join our Tax team. In this role, you will work closely with high-net-worth individuals, families, business owners, trustees, and their advisors…
Added 1 min ago
Human Resources Generalist – Night Shift
International Motors, LLC
San Antonio, TX
Shift Schedule: Monday–Thursday, 6:00 PM–4:30 AM (Night Shift) · A 10% shift differential is provided once transitioned to the assigned Night Shift schedule
Added 2 mins ago
Associate Product Manager
Copart, Inc
Dallas, TX
The Associate Product Manager will support product discovery and delivery while building the foundational skills required to lead Copart products.
Added 3 mins ago
Regional Business Development Manager **Remote** Must be located in the Midwest or Eastern part of the US
Marken LLP
United States
Develop and execute a comprehensive business development strategy for aviation, aerospace, AOG, OEM, MRO, and complex secure logistics markets.
Added 3 mins ago
Product Manager, Precision Enzymes
Watchmaker Genomics
Remote, United States
…Associate Director, MDx & Enzymes Product Management. The Product Manager ensures continuous business success through new product development, OEM commercial strategy, and lifecycle…
Added 4 mins ago
Assistant Vice President, Capital Solutions
Antares Capital LP
NY
…Antares CLOs and financing facilities. Collaborate with internal partner functions as necessary to provide accurate reporting…
Added 4 mins ago
Public Realtions Manager- Networking
Cisco Systems, Inc.
Remote, United States
As a PR Manager for Cisco’s networking portfolio, you will shape the narrative around Cisco’s networking reinvention in the AI era. You’ll operate at the center of our business, translating…
Added 5 mins ago
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CIC Strategic Programs Senior Architect
Salesforce, Inc.
IL · WA · IN
- $150,100 to $227,000 USD / year
Make day-to-day decisions on Comms & Enablement scope, content, and timing. Escalate cross-program issues to the manager and T&P Technology Program Managers.
Added 5 mins ago
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FINS IDO Manager
Salesforce, Inc.
Remote, United States
- $182,770 to $269,080 USD / year
Role Description: We are looking for a strong release manager to join our SE team, responsible for the Financial Services AMER Industry Demo Org. In this role you would own the demo…
Added 6 mins ago
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Product Manager (Staff)
Vendelux
New York City, NY
- $168,000 to $205,000 USD / year
…including Tribeca Ventures, FirstMark and Hubspot Ventures. We partner with many of the fastest-growing companies in the world, and our team includes leaders from Bain, ZoomInfo,…
Added 6 mins ago
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Product Manager (Senior)
Vendelux
New York City, NY
- $151,000 to $186,000 USD / year
…including Tribeca Ventures, FirstMark and Hubspot Ventures. We partner with many of the fastest-growing companies in the world, and our team includes leaders from Bain, ZoomInfo,…
Added 6 mins ago
Assistant General Manager
BuyWander
West Sacramento, CA
Partner with the General Manager and People Operations on performance management and employee relations.
Added 6 mins ago
FM
Program Director
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Missoula or Bozeman, MT
- From $75,000 USD / year
Directly manage and support the development of two Senior Organizing Managers, our Special Programs Manager, and our Deputy Program Director of Indian Country with an eye towards staff…
Added 7 mins ago
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Small Business Program Manager (Procurement)
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San Antonio, TX
- $62,653.5 USD / year
The Small Business Program Manager ensures Section 3/Small Business implementation, monitoring, compliance, works with all departments and contractors to provide economic opportunities for…
Added 8 mins ago
Licensed Practical Nurse LPN PRN
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Partner with the RN Case Manager as patient needs change.
Added 8 mins ago
F
Digital Content Creator
FGA
United States
- $100,000 to $130,000 USD / year
· Produce videos for FGA and partner events, all-staff meetings, and leadership presentations.
Added 9 mins ago
Senior Vice President, Global Order Management
Expeditors
Bellevue, WA
…for skill" philosophy, offering a clear path for professional development and career…
Added 10 mins ago
Manager - RGM Strategy & Promo Optimization
Diageo Beer Company USA
3 World Trade Center, NY
…the regions to influence and support the organization in the development and implementation of the commercial growth agenda with the objective of identifying and capturing the highest value…

Closed listing

Sharecare

Manager, ROI Operations (FMLA/Disability Forms)- Remote

Albany, NY, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Sep 17, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote

Full time

R-102069

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform, including benefits navigation, care management, home care resources, and health information management, Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. AskMD by Sharecare, the company’s free AI health app (https://askmd.sharecare.com/) , helps people describe a symptom, ask a health question, and get evidence-based guidance and a clear next step. AskMD is available in the U.S. on the App Store (https://apps.apple.com/us/app/askmd-smart-health-guidance/id739298964) , Google Play (https://play.google.com/store/apps/details?id=com.sharecare.askmd) , and the web (https://askmd.sharecare.com/) . To learn more, visit sharecare.com.

Job Summary:

The Manager of Global Operations has an overall responsibility for ensuring their required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Global Operations ensures objectives, principles, values, mission and foundation are represented with Global partners. The position also supports global operational activities that are focused on the achievement of company-wide operational goals. The Manager of Global Operations will do so with an emphasis on global partner engagement, relationship development, work quality, operational efficiency, long and short-term planning, customer-oriented thinking and P&L profitability. The Manager of Global Operations will work closely with the Director of Provider Global Operations, the Director of Automation and Globalization and other leaders to implement processes that will ensure exemplary member experience and market-leading performance quality.

Essential Job Functions:

Global Account Management Support

Primarily supports and manages the Global FMLA/Disability Forms Team. Manages the FMLA/Disability Forms Production Process for the Global Labor utilized in this process. Also, interacts with the Sharecare Leaders of this department.
Support Sales and Customer Service activities directed at new Clients/Prospects with RFP responses and internal/external meetings
Support the identification and transition of existing Onshore clients to Global clients
Support daily/weekly/monthly/quarterly Client Review calls with feedback and direction for Global Partners

Global Operational Support

Respond to and resolve escalated Client/Requester issues
Support Inventory Management initiatives
Partner with Director Provider Global Ops to create and manage goals relating to Productivity and Quality for Global Partners
Quality Control – Perform Analysis and Administer Actions Plans and Training.
Queue Management – Perform Analysis and Administer Corrective Actions/Training
Provide Training Support to Global Partners both in country and virtually
Analysis of endangered accounts and creation of action plans to address problems/account feedback
Chase Activities
Monitor, manage and establish new additions
Communicate effectively to all CHASE team members
Complete Chase Activities ahead of Deadlines.
Ensure Global Partners have adequate Credentials to match inventory and production plans. If not adequate, work to resolve with client, CS, Ops teams
Support Technical events that occur.
Manage and Support SOP Documentation for all Global Accounts

Organizational Leadership

Model Sharecare’s core values of Family, Servant Leadership, Giving Back, Compassion, Respect, Accountability and Innovation to Global Partners
Operate within the Global Team to achieve goals and objectives quickly, efficiently and profitably
Possess strong communication and training skills to deliver feedback and direction on how to improve Global operations
Communicate essential updates to internal and external stakeholders
Collect and assess documentation required to successfully transition regional operations activities to global according to deadlines set forth by Director of Provider Global Operations
Measure global performance to objectives established by Director of Provider Global Operations

Financial Management

Continually seek new opportunities to advance Sharecare’s transition plan and achieve expected transition milestones and targets
Assist Global Partner in meeting their KPI’s for Productivity and Quality to lower overall Sharecare costs

Customer Service

Assist in building and strengthening global partnerships
Coordinate with Operations and Client Success Manager(s) to onboard new clients and transition exiting clients to global production

Specific Skills/Attributes:

A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization’s data and information
Commitment to discuss questions and recommendations about global processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided
Participation in education as required for corporate compliance and role-specific functions and tasks

Qualifications:

Minimum of 7-10 years proven success in manager or director level role
Experience in release of information operations highly preferred.
Extremely team oriented
High proficiency in Microsoft suite of products Outlook, Word, Powerpoint and Excel including development of pivot tables to analyze data
Effectively utilizes Power BI reports to manage Global partners
Ability to work well in a fast-paced, multi-tasking environment while prioritizing and meeting deadlines
Superior communication skills
Outstanding customer service with strong negotiation skills
Detail oriented, with strong analytical skills and effective problem-solving skills
Ability to handle confidential materials and information in a professional manner

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Everyone lives better, longer. That’s the vision. We’re making strides every day by bringing together the many different elements of health for you, your family, and your community. It’s not easy connecting doctors, health plans, employers, useful tools, quality information, and more to deliver what you need when you need it. But that’s what makes Sharecare special. We’re putting the power of living your healthiest life in your hands.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

About employer

More about this job

Skills

Health records management
Pharmaceutical products
Production processes
Sales
Customer service
Inventory management
Quality control
Provide training
Documentation
Leadership
Communication skills
Financial management
Regulatory compliance
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Power BI
Multitasking
Prioritization
Negotiation
Analytical skills
Problem solving

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Jobs in the United States