Jobs in the United States

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Added just now
Relationship Banker
First Horizon Bank
MARCO ISLAND, FL · Marco Island, FL
Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Added just now
Banking Center Operations Coordinator
First Horizon Bank
MARCO ISLAND, FL · Marco Island, FL
Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Added 1 min ago
MC
Professional Aide
MSU Careers Recent
East Lansing, MI
- $22 to $24 USD / hour
…background in writing and producing content for social media, web, e-newsletters, and public relations opportunities. The marketing and audience development assistant reports to the…
Added 2 mins ago
WI
(USA) Distinguished, Software Engineer
Walmart Inc.
United States
- $130,000 to $260,000 USD / year
…digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility…
Added 2 mins ago
WI
(USA) Senior UX Designer
Walmart Inc.
United States
- $117,000 to $234,000 USD / year
…digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility…
Added 3 mins ago
Computer Science Teacher-Montgomery Central High
Montgomery County Schools
Troy, NC
Proficiency in common desktop applications (web browsing, word processing, image editing, etc.)
Added 3 mins ago
QA Automation Engineer
Eitacies Inc
Phoenix, AZ
Must have hands-on experience with Playwright, Selenium, JavaScript/TypeScript, Postman, API Automation, and SQL
Added 6 mins ago
KC
Jail Health Psychiatrist
King County
Seattle, WA · Kent, WA
- $146.75 to $186.01 USD / hour
Added 6 mins ago
Project Manager- Customer Marketing
Staples Canada
Framingham, MA
Partner with Creative, Sales, Digital, Analytics, and other cross-functional teams to execute campaigns across channels including email, paid media, web, and customer-facing platforms.
Added 7 mins ago
Software Engineer
LEIDOS, INC.
Tucson, AZ
Knowledge of, exposure and/or experience working with software design patterns and Web Application Development.
Added 7 mins ago
Software Engineer II
1 CLICK LOGISTICS
Sparks, NV
…specific customer needs. Utilizing advanced technology, our web-based Warehouse Management System (WMS) and integrated Electronic Data Interchange (EDI) connect seamlessly with major…
Added 8 mins ago
Senior Multiplatform Journalist, Burmese Desk, DC
Radio Free Asia
Washington DC, WA
RFA is a multiplatform news organization. Journalists are expected to be proficient across radio, web news, and social media reporting formats. Journalists are encouraged to progressively…
Added 8 mins ago
Business Analyst
DecisionPoint | Cortek
Remote, United States
Added 10 mins ago
Senior Project Manager I
Mortenson
Las Vegas, NV
Microsoft Office, project, and pertinent web application skills at an intermediate level
Added 10 mins ago
EA
Content Marketing Specialist
Embarc Advisors
OR
- $75,000 to $90,000 USD / year
Our clients find us through events, personal referrals, and our web presence. You'll focus on building and strengthening our online presence while supporting events and other channels.…
Added 12 mins ago
BM
Automotive Application Developer (Experience Required)
Bob Mills Auto Group
Myrtle Beach
- $70,000 to $90,000 USD / year
Bob Mills is seeking an Automotive Application Developer / Software Developer / Internal Tools Developer to design, integrate, and maintain the software systems powering our sales, service,…
Added 14 mins ago
Product Manager
Meta
Frankfort, KY
Plan, initiate, and manage information technology projects for web-based products, applications, and platforms
Added 14 mins ago
Project Manager
The Hertz Corporation
Frankfort, KY
…customer-facing products and support transformation initiatives across web, mobile, and platform experiences. This role is responsible for managing complex, cross-functional projects…
Added 14 mins ago
Manager, ROI Operations (FMLA/Disability Forms)- Remote
Sharecare
Frankfort, KY
Added 14 mins ago
Senior Director Software Engineering
Capital One
Frankfort, KY
12+ years of experience in web technologies (JavaScript, TypeScript and SPA frameworks)
Added 14 mins ago
Senior Front-End and Agentic-UI Engineer
Evolent
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The Senior Software Engineer leads the design, development, and deployment of complex features in the web user experience for the Evolent Platform. This role builds high-performance React…
Added 14 mins ago
Copywriter 2
Humana
Frankfort, KY
Write across multiple channels, including social media (organic and paid), digital, email, web, video, print, direct mail, and internal communications
Added 14 mins ago
D
Customer Operations Product Management Intern (MBA Student Opportunity)
DIRECTV
Louisville, KY
- $20 to $28 USD / hour
Eligibility: Must have full U.S
Added 14 mins ago
Onsite Lab and Customer Support Clerk- Float
Labcorp
Lexington, KY · Louisville, KY
Added 14 mins ago
Public Engagement & Outreach Lead - VA/WV
Jacobs
Fort Campbell, KY · Louisville, KY
Prepare stakeholder materials, including presentations, fact sheets, newsletters, meeting notices, FAQs, web content, comment forms, and other project communications.

Sharecare

Manager, ROI Operations (FMLA/Disability Forms)- Remote

Frankfort, KY, United States

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Job details

Posting language: English
Posted: Sep 17, 2026

Original job description

Remote

Full time

R-102069

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform, including benefits navigation, care management, home care resources, and health information management, Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. AskMD by Sharecare, the company’s free AI health app (https://askmd.sharecare.com/) , helps people describe a symptom, ask a health question, and get evidence-based guidance and a clear next step. AskMD is available in the U.S. on the App Store (https://apps.apple.com/us/app/askmd-smart-health-guidance/id739298964) , Google Play (https://play.google.com/store/apps/details?id=com.sharecare.askmd) , and the web (https://askmd.sharecare.com/) . To learn more, visit sharecare.com.

Job Summary:

The Manager of Global Operations has an overall responsibility for ensuring their required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Global Operations ensures objectives, principles, values, mission and foundation are represented with Global partners. The position also supports global operational activities that are focused on the achievement of company-wide operational goals. The Manager of Global Operations will do so with an emphasis on global partner engagement, relationship development, work quality, operational efficiency, long and short-term planning, customer-oriented thinking and P&L profitability. The Manager of Global Operations will work closely with the Director of Provider Global Operations, the Director of Automation and Globalization and other leaders to implement processes that will ensure exemplary member experience and market-leading performance quality.

Essential Job Functions:

Global Account Management Support

Primarily supports and manages the Global FMLA/Disability Forms Team. Manages the FMLA/Disability Forms Production Process for the Global Labor utilized in this process. Also, interacts with the Sharecare Leaders of this department.
Support Sales and Customer Service activities directed at new Clients/Prospects with RFP responses and internal/external meetings
Support the identification and transition of existing Onshore clients to Global clients
Support daily/weekly/monthly/quarterly Client Review calls with feedback and direction for Global Partners

Global Operational Support

Respond to and resolve escalated Client/Requester issues
Support Inventory Management initiatives
Partner with Director Provider Global Ops to create and manage goals relating to Productivity and Quality for Global Partners
Quality Control – Perform Analysis and Administer Actions Plans and Training.
Queue Management – Perform Analysis and Administer Corrective Actions/Training
Provide Training Support to Global Partners both in country and virtually
Analysis of endangered accounts and creation of action plans to address problems/account feedback
Chase Activities
Monitor, manage and establish new additions
Communicate effectively to all CHASE team members
Complete Chase Activities ahead of Deadlines.
Ensure Global Partners have adequate Credentials to match inventory and production plans. If not adequate, work to resolve with client, CS, Ops teams
Support Technical events that occur.
Manage and Support SOP Documentation for all Global Accounts

Organizational Leadership

Model Sharecare’s core values of Family, Servant Leadership, Giving Back, Compassion, Respect, Accountability and Innovation to Global Partners
Operate within the Global Team to achieve goals and objectives quickly, efficiently and profitably
Possess strong communication and training skills to deliver feedback and direction on how to improve Global operations
Communicate essential updates to internal and external stakeholders
Collect and assess documentation required to successfully transition regional operations activities to global according to deadlines set forth by Director of Provider Global Operations
Measure global performance to objectives established by Director of Provider Global Operations

Financial Management

Continually seek new opportunities to advance Sharecare’s transition plan and achieve expected transition milestones and targets
Assist Global Partner in meeting their KPI’s for Productivity and Quality to lower overall Sharecare costs

Customer Service

Assist in building and strengthening global partnerships
Coordinate with Operations and Client Success Manager(s) to onboard new clients and transition exiting clients to global production

Specific Skills/Attributes:

A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization’s data and information
Commitment to discuss questions and recommendations about global processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided
Participation in education as required for corporate compliance and role-specific functions and tasks

Qualifications:

Minimum of 7-10 years proven success in manager or director level role
Experience in release of information operations highly preferred.
Extremely team oriented
High proficiency in Microsoft suite of products Outlook, Word, Powerpoint and Excel including development of pivot tables to analyze data
Effectively utilizes Power BI reports to manage Global partners
Ability to work well in a fast-paced, multi-tasking environment while prioritizing and meeting deadlines
Superior communication skills
Outstanding customer service with strong negotiation skills
Detail oriented, with strong analytical skills and effective problem-solving skills
Ability to handle confidential materials and information in a professional manner

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Everyone lives better, longer. That’s the vision. We’re making strides every day by bringing together the many different elements of health for you, your family, and your community. It’s not easy connecting doctors, health plans, employers, useful tools, quality information, and more to deliver what you need when you need it. But that’s what makes Sharecare special. We’re putting the power of living your healthiest life in your hands.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

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More about this job

Skills

Health records management
Pharmaceutical products
Production processes
Sales
Customer service
Inventory management
Quality control
Provide training
Documentation
Leadership
Communication skills
Financial management
Regulatory compliance
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Power BI
Multitasking
Prioritization
Negotiation
Analytical skills
Problem solving

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Work requirements

Jobs in the United States