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OP
Software Engineer, I - Java
Office Practicum
Fort Washington, PA
- $90,000 to $100,000 USD / year
Education / Professional Certifications or Licenses Required:
Added just now
RA
Portfolio Manager - Queens, NY
Rose Associates Inc.
Queens, NY
- $150,000 to $160,000 USD / year
…an exciting opportunity for a seasoned property management professional who thrives in a fast-paced environment and is passionate about leading people, improving operations, and delivering…
Added just now
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Portfolio Manager - Bronx / Washington Heights, NY
Rose Associates Inc.
Bronx, NY
- $110,000 to $120,000 USD / year
…an exciting opportunity for a seasoned property management professional who thrives in a fast-paced environment and is passionate about leading people, improving operations, and delivering…
Added just now
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General Manager - East Harlem, NY
Rose Associates Inc.
East Harlem, NY
- $150,000 to $160,000 USD / year
…partners. This is an opportunity for a seasoned multifamily professional to take a leadership role in driving operational excellence, strengthening financial performance, and creating an…
Added 1 min ago
Associate Director - Cost Manager - Commercial Real Estate Construction
Turner & Townsend
San Francisco, CA
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Added 1 min ago
C
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Crusoe
Brighton, CO
- $29 to $42 USD / hour
- Professional development & tuition reimbursement
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Professional services delivery for CDW customers globally on major ServiceNow platforms
Added 2 mins ago
Principal Consulting Engineer - ServiceNow
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Remote, United States
Professional services delivery for CDW customers globally on major ServiceNow platforms
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…plan as well as allowances for technology, home office set up, professional development and…
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Remote, United States
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Added 2 mins ago
J
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- $75,000 to $100,000 USD / year
Reliable, dependable and professional with a strong sense of urgency
Added 2 mins ago
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Construction Project Manager
Jobot
St. Louis, MO
- $100,000 to $115,000 USD / year
Our client is a professional services firm providing construction and development services throughout the Midwest. The organization fosters a collaborative work environment focused on…
Added 2 mins ago
EU
Quality Assurance Specialist
Experis USA
South San Francisco, CA
- $32 to $34 USD / hour
Participate in a supportive work culture that values continuous improvement and professional development.
Added 2 mins ago
Workforce Consulting Director
Grant Thornton
NY · Arlington, VA · Philadelphia, PA · Washington, DC · Dallas, TX · Houston, TX
Added 3 mins ago
Program/Project Manager
JPMC page
Chicago, IL · Columbus, OH
…growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be…
Added 3 mins ago
TL
Pre-Litigation Case Manager Team Lead, South Carolina
TopDog Law
Remote, United States
- $86,800 to $106,300 USD / year
Added 3 mins ago
Business Analyst
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…flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN – because being YOU thrives…
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Government and Infrastructure-Risk Consulting-Enterprise Risk. Controls & Resilience Senior, Austin
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Austin, TX
…diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive…
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Sector Transformation Manager - Health - Clinical Research
EY
Memphis, TN · Oklahoma City, OK · Chattanooga, TN · Des Moines, IA · Rogers, AR · Hoboken, NJ · Richmond, VA · Greenville, SC · Chantilly, VA · Austin, TX · Baton Rouge, LA · San Jose, CA · Salt Lake City, UT · Nashville, TN · Charleston, WV · Portland, OR · Akron, OH · Atlanta, GA · Detroit, MI · Palo Alto, CA · Cleveland, OH · Tucson, AZ · Chicago, IL · Providence, RI · Charlotte, NC · Kansas City, MO · Fort Worth, TX · New Brunswick, NJ · Minneapolis, MN · Albany, NY · Houston, TX · Pittsburgh, PA · San Francisco, CA · San Diego, CA · Baltimore, MD · St. Louis, MO · Rochester, NY · New Orleans, LA · Tulsa, OK · Boca Raton, FL · Irvine, CA · Southfield, MI · Cincinnati, OH · Orlando, FL · Seattle, WA · Hartford, CT · Sacramento, CA · Indianapolis, IN · New York, NY · Washington, DC · Huntsville, AL · Toledo, OH · Milwaukee, WI · Birmingham, AL · Denver, CO · Las Vegas, NV · Westlake Village, CA · Grandview Heights, OH · Dallas, TX · Louisville, KY · McLean, VA · Los Angeles, CA · Philadelphia, PA · Jacksonville, FL · Tallahassee, FL · Stamford, CT · Alpharetta, GA · Secaucus, NJ · Tampa, FL · Jericho, NY · Iselin, NJ · San Mateo, CA · Wichita, KS · San Antonio, TX · Buffalo, NY · Arlington, VA · Miami, FL · Raleigh, NC · Grand Rapids, MI · Phoenix, AZ · Boston, MA
To qualify for the role, you must have:
Added 3 mins ago
GI
Technical Management Scientist/Engineer
Guidehouse Inc.
VA
- $87,100 to $130,700 USD / year
THREE (3) or more years’ of experience with program or project management in a professional working environment, including but not limited to:
Added 3 mins ago
Government and Infrastructure-Risk Consulting-Enterprise Risk. Controls & Resilience Manager, Austin
EY
Austin, TX
…diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive…
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Technology Consulting - Senior Consultant - Capital Markets - Integrations Specialist
EY
Hoboken, NJ · Chicago, IL · New York, NY
To qualify for the role, you must have:
Added 3 mins ago
Technology Consulting - Senior Consultant - Capital Markets
EY
Chicago, IL · Hoboken, NJ · New York, NY
To qualify for the role, you must have:
Added 4 mins ago
B
Client Development Specialist
BranchPattern
Denver, CO
- $50,000 to $60,000 USD / year
The Client Development Specialist (CDS) is a sustainability consulting and account-development professional who directly supports 10-15 assigned Account Managers. The CDS helps sustain and…

Sharecare

Manager, ROI Operations (FMLA/Disability Forms)- Remote

Frankfort, KY, United States

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Job details

Posting language: English
Posted: Sep 17, 2026

Original job description

Remote

Full time

R-102069

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform, including benefits navigation, care management, home care resources, and health information management, Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. AskMD by Sharecare, the company’s free AI health app (https://askmd.sharecare.com/) , helps people describe a symptom, ask a health question, and get evidence-based guidance and a clear next step. AskMD is available in the U.S. on the App Store (https://apps.apple.com/us/app/askmd-smart-health-guidance/id739298964) , Google Play (https://play.google.com/store/apps/details?id=com.sharecare.askmd) , and the web (https://askmd.sharecare.com/) . To learn more, visit sharecare.com.

Job Summary:

The Manager of Global Operations has an overall responsibility for ensuring their required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Global Operations ensures objectives, principles, values, mission and foundation are represented with Global partners. The position also supports global operational activities that are focused on the achievement of company-wide operational goals. The Manager of Global Operations will do so with an emphasis on global partner engagement, relationship development, work quality, operational efficiency, long and short-term planning, customer-oriented thinking and P&L profitability. The Manager of Global Operations will work closely with the Director of Provider Global Operations, the Director of Automation and Globalization and other leaders to implement processes that will ensure exemplary member experience and market-leading performance quality.

Essential Job Functions:

Global Account Management Support

Primarily supports and manages the Global FMLA/Disability Forms Team. Manages the FMLA/Disability Forms Production Process for the Global Labor utilized in this process. Also, interacts with the Sharecare Leaders of this department.
Support Sales and Customer Service activities directed at new Clients/Prospects with RFP responses and internal/external meetings
Support the identification and transition of existing Onshore clients to Global clients
Support daily/weekly/monthly/quarterly Client Review calls with feedback and direction for Global Partners

Global Operational Support

Respond to and resolve escalated Client/Requester issues
Support Inventory Management initiatives
Partner with Director Provider Global Ops to create and manage goals relating to Productivity and Quality for Global Partners
Quality Control – Perform Analysis and Administer Actions Plans and Training.
Queue Management – Perform Analysis and Administer Corrective Actions/Training
Provide Training Support to Global Partners both in country and virtually
Analysis of endangered accounts and creation of action plans to address problems/account feedback
Chase Activities
Monitor, manage and establish new additions
Communicate effectively to all CHASE team members
Complete Chase Activities ahead of Deadlines.
Ensure Global Partners have adequate Credentials to match inventory and production plans. If not adequate, work to resolve with client, CS, Ops teams
Support Technical events that occur.
Manage and Support SOP Documentation for all Global Accounts

Organizational Leadership

Model Sharecare’s core values of Family, Servant Leadership, Giving Back, Compassion, Respect, Accountability and Innovation to Global Partners
Operate within the Global Team to achieve goals and objectives quickly, efficiently and profitably
Possess strong communication and training skills to deliver feedback and direction on how to improve Global operations
Communicate essential updates to internal and external stakeholders
Collect and assess documentation required to successfully transition regional operations activities to global according to deadlines set forth by Director of Provider Global Operations
Measure global performance to objectives established by Director of Provider Global Operations

Financial Management

Continually seek new opportunities to advance Sharecare’s transition plan and achieve expected transition milestones and targets
Assist Global Partner in meeting their KPI’s for Productivity and Quality to lower overall Sharecare costs

Customer Service

Assist in building and strengthening global partnerships
Coordinate with Operations and Client Success Manager(s) to onboard new clients and transition exiting clients to global production

Specific Skills/Attributes:

A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization’s data and information
Commitment to discuss questions and recommendations about global processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided
Participation in education as required for corporate compliance and role-specific functions and tasks

Qualifications:

Minimum of 7-10 years proven success in manager or director level role
Experience in release of information operations highly preferred.
Extremely team oriented
High proficiency in Microsoft suite of products Outlook, Word, Powerpoint and Excel including development of pivot tables to analyze data
Effectively utilizes Power BI reports to manage Global partners
Ability to work well in a fast-paced, multi-tasking environment while prioritizing and meeting deadlines
Superior communication skills
Outstanding customer service with strong negotiation skills
Detail oriented, with strong analytical skills and effective problem-solving skills
Ability to handle confidential materials and information in a professional manner

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Everyone lives better, longer. That’s the vision. We’re making strides every day by bringing together the many different elements of health for you, your family, and your community. It’s not easy connecting doctors, health plans, employers, useful tools, quality information, and more to deliver what you need when you need it. But that’s what makes Sharecare special. We’re putting the power of living your healthiest life in your hands.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

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More about this job

Skills

Health records management
Pharmaceutical products
Production processes
Sales
Customer service
Inventory management
Quality control
Provide training
Documentation
Leadership
Communication skills
Financial management
Regulatory compliance
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Power BI
Multitasking
Prioritization
Negotiation
Analytical skills
Problem solving

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Work requirements

Jobs in the United States